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The Reef Coco Beach Resort - All Inclusive, Playa del Carmen

3.5 stars
Calle Costera Norte S/N Mz 7 Lt 1, Playa del Carmen, QROO, 77710, Mexico, ‏‎0800-886-061 (New Zealand Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a lower price on exactly the same stay elsewhere, we’ll match it or you can cancel your booking without a penalty

Playa del Carmen beachfront resort with 3 restaurants, spa

  • Free breakfast and free parking
Quaint beach resort with marina near Chichen Itza, Cozumel

Near Mayan ruins, reefs

On the Yucatán Peninsula, The Reef Coco Beach Resort - All Inclusive sits on Playa del Carmen's white sands, looking out on to Cozumel Island. An hour south of Cancun, this coastal retreat is less than 20 minutes by car from the Mayan ruins of Chichen Itza and Xcaret Eco Park.

Swimming with dolphins

You can go swimming with dolphins in the Mayan Riviera at Puerto Aventuras, or you could snorkel the Great Maya Reef - the hotel's Reef Marina leads tours. There's free parking if you have a rental car, and you can drive downtown in 5 minutes for shopping and sightseeing.

7 restaurants and bars

With 3 restaurants and 4 bars, you can dine on everything from Mexican cuisine to Italian dishes, and relax at poolside bars with live music, shows, and dance lessons. The Kids' Club offers entertainment and pool-time play, while adults can indulge with massages at Ya'ax Spa.

Private balcony retreats

With furnished private balconies, 202 tropically designed guestrooms open to a Caribbean breeze and lush garden, pool, or ocean views. Rooms welcome you with a minibar, WiFi, and 27-inch flat-screen TVs, and blackout curtains help ensure a good night's sleep.

Main amenities

  • 196 guestrooms
  • Marina
  • On the beach
  • 3 restaurants
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • WiFi in the lobby
  • Free supervised kid's activities
  • Outdoor tennis court
  • Beach umbrellas
  • 5 meeting rooms

What’s around

  • On the beach
  • Coco Beach (0.1 mi / 0.2 km)
  • Mamitas Beach Club (0.9 mi / 1.4 km)
  • Quinta Alegria (0.9 mi / 1.5 km)
  • Guadalupe Church (1 mi / 1.6 km)
  • Pier Navega (1.1 mi / 1.8 km)
Good3.7 / 5
  • Nice hotel, nice rooms, very small beach area, i give the food options a 6 of 10.…Aug 12, 2015
  • this hotel is awsome, the staff is excellent and very profesional, i would recomend it…Jul 2, 2015
See all 383 reviews
From 2,275 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎0800-886-061 (New Zealand Toll Free)‎

from NZ$175
  • Standard Room, Ocean View
  • Standard Room
  • Super Saver
  • Standard Pool View
  • Standard Room, Oceanfront

At a glance

Key facts

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed


  • WiFi in public areas *

  • WiFi in rooms *



  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 110 per night (rates may vary)

WiFi is available in public areas for MXN 110 per day (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free breakfast daily
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Beach towels
  • Swim-up bar
  • Spa tub
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 8759
  • Conference space size (meters) - 814
  • Computer station
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Number of buildings/towers - 1
  • Year Built 2003
  • Elevator/lift
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in lobby

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Premium TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Tennis
  • Volleyball

  • Aerobics
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Minibar
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours


On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Aerobics on site
  • Basketball on site
  • Free bicycles on site
  • Fishing on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site


  • Golfing nearby
  • Sailing nearby

The Reef Coco Beach Resort - All Inclusive, Playa del Carmen’s small print

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 110 per night (rates may vary)

WiFi is available in public areas for MXN 110 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

The Reef Coco Beach Resort - All Inclusive, Playa del Carmen

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