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Excellence Playa Mujeres - Adults Only - All Inclusive, Playa Mujeres

5 stars
Condominio Playa Mujeres L-1,, Mz-1, SMz-3 Zn Continental Isla Mujeres, Playa Mujeres, QROO, 77400, Mexico, ‏‎0800-886-061 (New Zealand Toll Free)
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Beachfront resort in Playa Mujeres with spa, beach bar

  • Free breakfast, free WiFi, and free parking

Main amenities

  • 450 guestrooms
  • On a private beach
  • 9 restaurants and 7 poolside bars
  • Full-service spa
  • 7 outdoor pools
  • Nightclub
  • Rooftop terrace
  • 24-hour fitness center
  • 6 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping

What’s around

  • Playa del Norte Isla Mujeres (0.9 mi / 1.4 km)
  • Playa Mujeres Golf Club (1.5 mi / 2.4 km)
  • El Meco Archaeological Site (2.4 mi / 3.8 km)
  • Gran Puerto Cancun (6.1 mi / 9.8 km)
  • Costa Occidental de Isla Mujeres National Park (6.3 mi / 10.1 km)

This all-inclusive resort sits on 2 miles (3.2 kilometer) of white-sand beach, in resort that includes an inland marina. Playa Mujeres Golf Club is 1.2 miles (2 kilometers) away. Close to golf course and to ferry terminal.

Property Features.
At this all-inclusive property meals and beverages at onsite restaurants and bars, taxes, and gratuities are included in room rates. Recreational activities and entertainment may also be included. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Excellence Playa Mujeres - Adults Only - All Inclusive has tennis courts, a nightclub, an outdoor pool, and a full-service spa. This five-star Punta Sam property features beauty services. Business amenities at this all-inclusive resort include 6 conference rooms, wireless Internet access, and audio-visual equipment. Excellence Playa Mujeres - Adults Only - All Inclusive has multiple onsite restaurants and bars/lounges, including poolside bars. Event facilities include conference rooms.

Amenities featured in guestrooms include DVD players, furnished balconies or patios, and coffee/tea makers. 42-inch LED televisions with with satellite TV service and pay movies are available in guestrooms. Business-friendly amenities include desks, direct-dial phones, and voice mail. All guestrooms provide a stocked minibar with free items and complimentary bottled water. Bathrooms feature jetted tubs, bathroom phones, and scales.

Outstanding4.8 / 5
  • The hotel is magnificent !! Clean and bright. Staff always polite and helpful. Pool was…Oct 8, 2015
  • It was AMAZING; from beginning to end. Wish we could have stayed a little longer.Sep 28, 2015
See all 1,490 reviews
From 8,390 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎0800-886-061 (New Zealand Toll Free)‎

from NZ$680
  • Terrace Suite With Plunge Pool
  • Jr. Suite Spa or Pool View
  • Jr Ste Swim Up Spa or Pool View
  • Excellence Club Junior Swin UP Suite Ocean View
  • Two-Story RooftopTerrace Ste Spa-Pool Vw
  • Excellence Club Jr. Ste. OCF
  • Excellence Club Honeymoon Suite OCF
  • Excellence Club Junior Swim UP Suite Pool view
  • Excellence Club Two-story Rooftop Terrace Suite
  • Excellence Club Junior Suite Pool View
  • Excellence Club Jr. Ste Swim Up OCV

At a glance

Key facts

Hotel size

  • This hotel has 450 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking

  • Accessible parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
  • Resort fee included


Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

In the hotel

Food and drink
  • Free breakfast
  • 9 restaurants
  • 11 bars/lounges
  • 7 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Barbeque grills
Things to do
  • On private beach
  • Number of outdoor pools - 7
  • Swim-up bar
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Pool umbrellas
  • Tennis on site
  • Spa tub
  • Sauna
  • Arcade/game room
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 182986
  • Conference space size (meters) - 17000
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Number of buildings/towers - 9
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Library
  • Disabled parking
  • Accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Airport transfers
  • Activities and services offered by independent operators
  • Offsite tours


The onsite full-service MIILE SPA offers a wide selection of treatments including body wraps, facials, and hydrotherapy. Massages are available in the 15 relaxing treatment suites, in the couple rooms or on the beach. This spa also features sauna, Jacuzzi, Turkish bath, and spa boutique.

Advanced reservations are required for massages and spa treatments.


Toscana - Overlooking the garden, this theme restaurant serves breakfast, lunch, and dinner.

The Lobster House - This beachfront restaurant serves breakfast, lunch, and dinner.

The Grill Restaurant - This beach restaurant serves lunch and dinner.

Barcelona - This fine-dining restaurant serves dinner only.

The Flavor Market - This fine-dining restaurant serves dinner only.

Excellence Playa Mujeres - Adults Only - All Inclusive, Playa Mujeres’s small print


Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Excellence Playa Mujeres - Adults Only - All Inclusive, Playa Mujeres

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