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Hotel Metropole Venezia

5.0 star property
Luxury hotel with spa, near St. Mark's Square

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Located in the heart of Castello, Hotel Metropole Venezia offers a serene retreat with an onsite spa, where you can indulge in aromatherapy and massages. Enjoy a delicious lunch at Met Restaurant or sip on your favorite drink at the bar while staying connected with free WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Pet-friendly
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Massage/treatment rooms
  • In-room childcare
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

For families (6)

  • Children stay free
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Daily housekeeping

Why we love this property

Waterfront spa haven
A full-service spa offers aromatherapy, facials, and body treatments daily. Hot springs, a hot tub, and a garden provide perfect spots for post-treatment bliss.
Waterfront luxury retreat
This boutique hotel in the city centre boasts waterfront views and curated garden spaces. Historical elegance meets luxury in this retreat.
Culinary experiences await
The hotel's restaurant serves a buffet breakfast, while the bar satisfies evening cravings. Couples can enjoy private dining or in-room champagne service.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, Terrace

Suite, Terrace | View from room

Suite, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Lagoon View

Suite, Lagoon View

Suite, Lagoon View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 24 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Suite (on the side canal)

Exclusive Suite (on the side canal)

Exclusive Suite (on the side canal)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 27 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Room

Grand Room

Grand Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room, Garden View

Classic Double Room, Garden View

Classic Double Room, Garden View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Studio Suite, Garden View

Junior Studio Suite, Garden View

Junior Studio Suite, Garden View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Studio Suite (on the side canal)

Junior Studio Suite (on the side canal)

Junior Studio Suite (on the side canal)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Double Room Single Use

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 21 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room, Lagoon View

Deluxe Double Room, Lagoon View

Deluxe Double Room, Lagoon View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 22 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Lagoon View

Junior Suite, Lagoon View

Junior Suite, Lagoon View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 22 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Suite, Lagoon View (Damasco)

Exclusive Suite, Lagoon View (Damasco) | View from room

Exclusive Suite, Lagoon View (Damasco)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 27 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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9.0 out of 10, Wonderful, 608 reviews
The price is NZ$689
includes taxes & fees
19 Nov - 20 Nov
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About the area

Map
Riva Degli Schiavoni 4149, Venice, VE, 30122

What's nearby

  • St. Mark's Square - 6 min walk - 0.6 km
  • Doge's Palace - 6 min walk - 0.6 km
  • St. Mark's Basilica - 7 min walk - 0.6 km
  • Rialto Bridge - 11 min walk - 1.0 km
  • Grand Canal - 37 min drive - 4.5 km

Getting around

  • Marco Polo Airport (VCE) - 4.9 miles/7.9 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Gelateria Bucintoro Ristorante - ‬1 min walk
  • ‪Osteria Alla Rampa - ‬2 min walk
  • ‪Bar Gelateria Bellavista - ‬3 min walk
  • ‪Cafe Internazionale - ‬4 min walk
  • ‪Ristorante al Gabbiano - ‬2 min walk

About this property

Hotel Metropole Venezia

Hotel Metropole Venezia puts you in a great location, within a short 10-minute walk of St. Mark's Square and Doge's Palace. You can visit the spa to indulge in massages, facials or aromatherapy, and Met Restaurant serves lunch. Other highlights at this luxurious hotel include a bar/lounge, a snack bar/deli and a garden. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 67 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
    • On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Use of nearby fitness centre
  • Hot springs nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1800
  • Safe-deposit box at front desk
  • Garden
  • Piano
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 80% of lighting from LEDs
  • Banquet hall

Accessibility

  • Lift
  • Assistive listening devices available

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling

Special features

Spa

Metropole Spa has 1 treatment room. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Met Restaurant – This fine-dining restaurant only serves lunch. Reservations are required.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1 January to 31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 40 to 40 for adults and EUR 0 to 60 for children
  • Airport shuttle service is offered for an extra charge of EUR 235 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge
  • Spa access is available for an extra charge of EUR 200 per day

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 200 per stay
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet (may vary based on length of stay), plus a one-off cleaning fee of EUR 50

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 200 per person, per day. Facilities include a sauna, a hot tub and a swimming pool.
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November until 30 April.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has received its official star rating from the local rating authority.

Also known as

Hotel Metropole
Hotel Metropole Venice
Metropole Hotel
Metropole Venice
Hotel Metropole
Hotel Metropole Venezia Hotel
Hotel Metropole Venezia Venice
Hotel Metropole Venezia Hotel Venice
Metropole Hotel Venezia SPA Wellness

Frequently asked questions

Does Hotel Metropole Venezia offer free cancellation for a full refund?

Yes, Hotel Metropole Venezia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Metropole Venezia?

Yes, pets are welcome. There's a charge of EUR 50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Metropole Venezia?

Sorry, there's no on-site parking at Hotel Metropole Venezia.

Is an airport shuttle service offered by Hotel Metropole Venezia?

Yes, an airport shuttle is available. The charge is EUR 235 per vehicle one way.

What are the check-in and check-out times at Hotel Metropole Venezia?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Hotel Metropole Venezia?

No, this hotel doesn't have a casino, but Casino of Venice (1 mi) and Ca' Noghera Casino of Venice (6 mi) are both nearby.

What is there to do at Hotel Metropole Venezia and nearby?

Hotel Metropole Venezia has a spa and a Turkish bath, as well as a garden.

Are there restaurants at or near Hotel Metropole Venezia?

Yes, there's an on-site restaurant, Met Restaurant.

What's the area around Hotel Metropole Venezia like?

Hotel Metropole Venezia is located on the waterfront in Castello, a short 7-minute walk from St. Mark's Square and 7 minutes' walk from Doge's Palace.

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Hotel Metropole Venezia Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Location
Breakfast
Room
Trip
Bar
History

What guests liked

  • Breakfast was absolutely on par with expectations and the buffet was particularly enjoyable. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Fabulous location. Great arty property. Friendly staff.
Scott, 3-night trip

10/10 Exceptional

Great hotel and staff. Fabulous location for getting around.hotel has a beautiful baroque garden which was peaceful and relaxing after sight seeing. Clean and well maintained hotel with interesting beautiful decor. Great value for money
Julie, 1-night trip

10/10 Exceptional

Property is perfectly located. Staff was amazing, especially the concierge. It truly added to the magic of the trip. Would absolutely recommend and would stay there again.
Dawn, 3-night trip

10/10 Exceptional

Excellent staff. Nice room appointments. Acceptable breakfast. Great location.
Roberta, 3-night trip

10/10 Exceptional

Location was superb. Rated 5 stars, but not brassy - done in old antiques which is correct fir Venice. Staff just outstanding - always wanting to help.
Herberft, 8-night trip

4/10 Fair

The service is poor, doesz not value what it is supposed to offer at this level...
olivier, 6-night trip

10/10 Exceptional

Great location. I have been to this hotel several times and would not stay anywhere else.
Stephen, 5-night trip

10/10 Exceptional

Venice Old and New

We loved that this hotel is a throwback to old Venice, but with contemporary flare and updates. We had a suite on the lagoon. One thing to know is that the lagoon rooms have a lot of foot traffic underneath them as people are boarding tenders to go back to cruise ships near here. But we thought that was fun and it did not bother us at all. The traffic is mostly during the day when we were out and about.
Madeleine, 6-night trip

10/10 Exceptional

Verkehrsgünstig, sauber und nett!

Freundlicher Empfang, nettes Zimmer, alles wunderbar sauber. Unser Zimmer hatte Lagunenblick-den Aufpreis sollte man sich gönnen. Etwas umständliche Zimmerbeleuchtung, für Ladegeräte ist ein Zwischenstecker hilfreich. Das Frühstücksbuffet ist auf hohen Niveau. Mit dem Vaporetto in Sichtweite liegt es auch äußerst Verkehrsgünstig.
Erwin, 6-night trip

8/10 Very good

Muy buena ubicación y servicio
Ernesto, 1-night trip

2/10 Poor

A forgetful hotel that is non apologetic

The hotel forgot to pick us up at the train station, it w as midnight , We had 4 suit cases and 4 carry on bags. We could not get a water taxi at that hour. I called the hotel. they instructed my to take the water bus. With all this luggage and cobble stone , upon arrival at the water bus station nearest our hotel. We had to walk 5 city blocks crossing 3 bridges. It was terrible. we ruined two pair of shoes.
Gerald, 3-night trip

10/10 Exceptional

Truly 5 stars.

Literally one of the most amazing hotels I’ve ever been to in my 63 years of traveling the world. The location, the food, the artworks, the rooms, the staff! Everything was superb. I was with my mother and aunt, both are very particular about their standards and we were all equally impressed.
Brent, 4-night trip

2/10 Poor

Very bad relationships
NATALY, 2-night trip

2/10 Poor

Bad relations room terrible and breakfast also miserable for 5 stars hotel
NATALY, 3-night trip

10/10 Exceptional

Hotel was great and staff very helpful and friendly
neil, 4-night trip

10/10 Exceptional

I like everything
Pablo, 4-night trip

10/10 Exceptional

A truly lovely, old school hotel. Beautiful rooms, charming and attentive staff and a perfect location - close , but not too close to the action of Venice. Our focus this trip was the Biennale, which was walkable. We highly recommend The Metropole.
Peter, 3-night trip

10/10 Exceptional

My travels around the world are fairly extensive. This hotel far exceeds quality and service in any hotel I’ve stayed in. This family owned hotel treats you as you are an extended family member This is a MUST STAY in Venice I give it 10 🌟out of 5 ✨. Its that good
Hugh, 2-night trip

10/10 Exceptional

Service is wonderful. Convenient location but away from the crowd.
Vera, 2-night trip

10/10 Exceptional

Hôtel très agréable

Une équipe très sympathique et accueillante. L'hôtel est bien placé, près de la place Saint-Marc, et des lignes de transport, avec beaucoup de charme dans un style vénitien, et un jardin intérieur agréable.
Olivier, 4-night trip

10/10 Exceptional

Excellent hotel. Incredibly interesting atmosphere and ambience. Very old Venice. I felt as if I was in an Agatha Christie movie. Great service. Great food. My room was very comfortable. It was in the garden area. I highly recommend the Metropole.
Edward, 1-night trip

6/10 Good

The hotel is located at a prime location in Venice and has an antiquated/gothic charm to it. That being said, I would not characterize this as a true 5 star hotel. The service was average and the bathrooms need some safety-proofing or upgrading. It was a fine stay, but I wouldn't book again with the prices.
3-night trip

10/10 Exceptional

This is a fantastic property second time staying here absolutely love the decor and charm and characteristic
Caroline, 3-night trip

8/10 Very good

Pour une premiére visite dans cette hotel c'était trés agréable! le petit déjeuner dans le jardin était trés bon! et la salle de thé,le bar oriental surprenant! les vitrines d'objets de collections du propiétaire formidable. nous avons passés un trés bon séjour.
noelle, 3-night trip

10/10 Exceptional

Excelente

Tudo otimo! Ótima localização, cafe da manha , limpeza , troca de toalhas, reposição
Lilian, 3-night trip