Namba Oriental Hotel

4.0 star property
Hotel with restaurant, near Tsutenkaku Tower

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Namba Oriental Hotel

Interior entrance
Balcony view
Premium bedding, down duvets, blackout curtains, iron/ironing board
Reception
Terrace/patio
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi
Main amenities
  • Housekeeping (on request)
  • Restaurants
  • Breakfast available
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Corner/local shop
  • Snack bar/deli
  • ATM/banking services
  • Vending machine
  • Microwave in a common area
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Garden
  • Laundry facilities
  • Coffee/tea maker
The price is NZ$341
includes taxes & fees
30 Dec - 31 Dec

Room options

Available filters for rooms
Showing 62 of 62 rooms

Twin(For 3 People) Oriental Quality Floor, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 23 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

King Oriental Quality Floor, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

Corner Suite Triple, Oriental Quality Floor (9F), Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 56 sq m
  • Sleeps 8
  • 3 Single Beds

Premium Triple Room (+ 1 Extra bed), Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 44 sq m
  • Sleeps 7
  • 3 Single Beds

King Oriental Quality Floor, Non Smoking, Single Use

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

Twin, Oriental Quality Floor, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

Twin, Oriental Quality Floor, Non Smoking, Single Use

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 23 sq m
  • Sleeps 1
  • 2 Single Beds

Run of the House (For 1 People), Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • Sleeps 1
  • 2 Single Beds OR 1 Queen Bed

Deluxe Triple(For 3 People), Oriental Floor, Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 32 sq m
  • Sleeps 6
  • 3 Single Beds

Twin, Oriental Floor, Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

Garden Deluxe Triple, Oriental Floor(4F), Non Smoking

Highlights

Garden
Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
  • 32 sq m
  • Sleeps 6
  • 3 Single Beds

Deluxe Triple, Oriental Quality Floor, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 32 sq m
  • Sleeps 6
  • 3 Single Beds

Deluxe Triple(For 4 People), Oriental Floor, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 32 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

Queen, Oriental Floor, Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

King(For 3 People) Oriental Quality Floor, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 23 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Single Sofa Bed

Run of the House (For 2 People), Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • Sleeps 4
  • 2 Single Beds OR 1 Queen Bed

Premium Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 44 sq m
  • Sleeps 6
  • 3 Single Beds

Deluxe Triple(For 4 People), Oriental Floor, Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 32 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

Deluxe Triple(For 3 People), Oriental Floor, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 32 sq m
  • Sleeps 6
  • 3 Single Beds

Twin, Oriental Floor, Non Smoking, Single Use

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 23 sq m
  • Sleeps 1
  • 2 Single Beds

Garden Deluxe Triple(For 4 People), Oriental Floor(4F), Non Smoking

Highlights

Garden
Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
  • 32 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

Oriental Grand Residence (For 5 people), Non Smoking

Highlights

Garden
Air conditioning
Kitchenette
Full-sized fridge/freezer
HDTV
Washer/dryer
Blackout curtains
Heating
  • Sleeps 5
  • 2 Large Single Beds, 2 Single Murphy Beds and 1 Single Sofa Bed

Oriental Grand Residence (For 6 people), Non Smoking

Highlights

Garden
Air conditioning
Kitchenette
Full-sized fridge/freezer
HDTV
Washer/dryer
Blackout curtains
Heating
  • Sleeps 6
  • 2 Large Single Beds, 2 Single Murphy Beds and 2 Single Sofa Beds

Oriental Grand Residence (For 3 people), Non Smoking

Highlights

Garden
Air conditioning
Kitchenette
Full-sized fridge/freezer
HDTV
Washer/dryer
Blackout curtains
Heating
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Murphy Bed

Oriental Grand Residence (For 4 people), Non Smoking

Highlights

Garden
Air conditioning
Kitchenette
Full-sized fridge/freezer
HDTV
Washer/dryer
Blackout curtains
Heating
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Murphy Beds

Oriental Grand Residence (For 2 people), Non Smoking

Highlights

Garden
Air conditioning
Kitchenette
Full-sized fridge/freezer
HDTV
Washer/dryer
Blackout curtains
Heating
  • Sleeps 2
  • 2 Large Single Beds

Run of the House (For 3 People), Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

Oriental Premier Residence (For 6 people), Non Smoking

Highlights

Garden
Air conditioning
Kitchenette
Full-sized fridge/freezer
HDTV
Washer/dryer
Blackout curtains
Heating
  • Sleeps 6
  • 2 Large Single Beds, 2 Large Single Bunk Beds and 2 Single Sofa Beds

Oriental Premier Residence (For 4 people), Non Smoking

Highlights

Garden
Air conditioning
Kitchenette
Full-sized fridge/freezer
HDTV
Washer/dryer
Blackout curtains
Heating
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Bunk Beds

Oriental Premier Residence (For 5 people), Non Smoking

Highlights

Garden
Air conditioning
Kitchenette
Full-sized fridge/freezer
HDTV
Washer/dryer
Blackout curtains
Heating
  • Sleeps 5
  • 2 Large Single Beds, 2 Large Single Bunk Beds and 1 Single Sofa Bed

Oriental Premier Residence (For 2 people), Non Smoking

Highlights

Garden
Air conditioning
Kitchenette
Full-sized fridge/freezer
HDTV
Washer/dryer
Blackout curtains
Heating
  • Sleeps 2
  • 2 Large Single Beds and 2 Large Single Bunk Beds

Queen, Oriental Floor, Smoking (Single Use)

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

Oriental Premier Residence (For 3 people), Non Smoking

Highlights

Garden
Air conditioning
Kitchenette
Full-sized fridge/freezer
HDTV
Washer/dryer
Blackout curtains
Heating
  • Sleeps 3
  • 2 Large Single Beds and 2 Large Single Bunk Beds

Queen, Oriental Floor, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

Deluxe Triple (For 4 People) , Oriental Quality Floor, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 32 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

Twin, Oriental Floor, Non Smoking

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

Queen, Oriental Floor, Non Smoking, Single Use

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

Twin, Oriental Floor, Smoking, Single Use

Highlights

Air conditioning
Heating
Fridge
HDTV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 23 sq m
  • Sleeps 1
  • 2 Single Beds

Oriental Quality Floor Deluxe Triple Room

  • Sleeps 3
  • 3 Single Beds

Oriental Quality Floor Executive Premier Triple Room

  • Sleeps 3
  • 3 Single Beds and 1 Single Sofa Bed

Oriental Quality Floor Double with Extra Bed

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Run Of House No Smoking

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Oriental Quality Floor Deluxe Triple with Extra Bed

  • Sleeps 4
  • 1 Single Sofa Bed and 3 Single Beds

Oriental Quality Floor King Room

  • Sleeps 2
  • 1 Queen Bed

Oriental Floor Deluxe Triple Room Smoking

  • Sleeps 3
  • 3 Single Beds

Oriental Floor Deluxe Triple Room Non smoking

  • Sleeps 3
  • 3 Single Beds

Oriental Floor Queen Room-No smoking

  • Sleeps 2
  • 1 Queen Bed

Oriental Quality Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

Oriental Floor Twin Room-No smoking

  • Sleeps 2
  • 2 Single Beds

Oriental Floor Premier Corner Triple Room

  • Sleeps 3
  • 3 Single Beds

Oriental Floor Deluxe Triple with Extra Bed Smoking

  • Sleeps 4
  • 1 Single Sofa Bed and 3 Single Beds

Oriental Floor Deluxe Triple Room

  • Sleeps 3
  • 3 Single Beds

Oriental Floor Garden Deluxe Triple Room

  • Sleeps 3
  • 3 Single Beds

Oriental Floor Twin Room-Smoking

  • Sleeps 2
  • 2 Single Beds

Oriental Floor Deluxe Triple with Extra Bed

  • Sleeps 4
  • 1 Single Sofa Bed and 3 Single Beds

Oriental Floor Deluxe Triple with Extra Bed Non smoking

  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

Oriental Floor Corner Triple Room

  • Sleeps 3
  • 3 Single Beds

Oriental Floor Queen Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

Oriental Floor Premier Corner Triple with Extrabed

  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

Oriental Quality Floor Twin with Extra Bed

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Oriental Floor Garden Deluxe Triple with Extrabed

  • Sleeps 4
  • 1 Single Sofa Bed and 3 Single Beds

Oriental Quality Floor Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Map
2-8-17, Sennichi-Mae, Chuo-ku, Osaka, Osaka-fu, 542-0074

What's nearby

  • Kuromon Ichiba Market - 4 min walk - 0.4 km
  • Dotonbori - 4 min walk - 0.4 km
  • Nipponbashi - 5 min walk - 0.5 km
  • Tsutenkaku Tower - 3 min drive - 2.0 km
  • Osaka Castle - 7 min drive - 5.1 km

Getting around

  • Osaka (ITM-Itami) - 26 min drive
  • Kobe (UKB) - 56 min drive
  • Osaka (KIX-Kansai Intl.) - 59 min drive
  • Kitntetsu-Nipponbashi Station - 4 min walk
  • Osaka-Namba Station - 6 min walk
  • Sakuragawa Station - 19 min walk
  • Nippombashi Station - 4 min walk
  • Namba Station (Nankai) - 5 min walk
  • Namba Station - 8 min walk

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪三田製麺所 - ‬1 min walk
  • ‪元禄寿司千日前店 - ‬1 min walk
  • ‪磯丸水産 なんば南海通り店 - ‬1 min walk
  • ‪珉珉南千日前本店 - ‬2 min walk

About this property

Namba Oriental Hotel

Namba Oriental Hotel offers a fantastic location, putting you a short five-minute walk from Dotonbori and Kuromon Ichiba Market. For a bite to eat, guests can visit Bloom Field DINING, which serves breakfast. A snack bar/deli and a garden are other highlights. Fellow travellers like that it's only a short walk to public transportation: Nippombashi Station is 4 minutes away and Namba Station (Nankai) is 5 minutes.

Languages

English, Japanese

At a glance

Hotel size

  • 258 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older, and children 6 and younger, included in the reservation. Breakfast fees apply for guests ages 7-12 and are collected onsite.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Bed rails

What to do

  • Use of nearby fitness centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Cot/infant bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi and wired internet
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)

Special features

Dining

Bloom Field DINING – This restaurant only serves breakfast.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1650 for children

Children & extra beds

  • Cots/infant beds are available for JPY 1000 per night

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Namba Oriental
Namba Hotel
Namba Oriental
Namba Oriental Hotel
Oriental Hotel Namba
Oriental Namba
Oriental Namba Hotel
Namba Oriental Osaka
Namba Oriental Hotel Hotel
Namba Oriental Hotel Osaka
Namba Oriental Hotel Hotel Osaka

Frequently asked questions

Are pets allowed at Namba Oriental Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Namba Oriental Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Namba Oriental Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Namba Oriental Hotel and nearby?
Namba Oriental Hotel has a garden.
Are there restaurants at or near Namba Oriental Hotel?
Yes, there's an on-site restaurant, Bloom Field DINING.
What's the area around Namba Oriental Hotel like?
Namba Oriental Hotel is in Namba, a short 4-minute walk from Nippombashi Station and 4 minutes' walk from Dotonbori. The local area is considered walkable, as well as being good for public transport.

Namba Oriental Hotel Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Location! Clean and Comfy Room.
This Hotel is located nearby everything. You step out and you are basically in one of the popular markets in Osaka. It is about 5 - 6 minutes walk from the train station. You may even pass it because it's located in the heart of Tourist attraction. The hotel is well kept and the staffs are very polite and speaks English. The only thing I had a bit of an issue was trying to get my laundry done before leaving Japan but I had no Yen and the Hotel only take Yen in exchange for coin to use Laundry, so lesson learn to have enough Yen while you stay in Japan. I booked the room within 2 weeks before and they non smoking rooms where sold out but the smoking room I stayed in did not smell much of smoking and i was surprised. They have refreshing sprays in the room but you may not even need to use it so I am recommending to book any room. If you are not looking for much of a view and need someone clean and comfortable to stay, this is a very great choice. I will book again when I visit Osaka.
Kereen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

very good!
SUYEON, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good location
The hotel is located in the middle of a shopping street and it is within 5 mins walking distance to multiple subway and train stations. The location is superb convenience to reach Dotonbori, Kuromon market, train, subway and various shopping centre and streets. At first I was worried about the hotel conditions after reading some of the low rating reviews. However the actual experiences turned out to be great. We were staying at oriental quality floor and the room was clean without any smoking smell. It is also peace and quite despite located in a busy shopping streets. The room carpet showed aging signs though but this is not a big issue for my family. Pyjamas, bedroom slippers, personal care amenities, bottled drinking water were provided. I will definitely stay here again if I visit Osaka in the future.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ILYOUNG, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Just okay more motel type vibe.
It was a great location however it felt like a motel from America. It was really bad quality rooms. They should shampoo the carpet and change the stinky shower curtains in the bathrooms.
Beenish, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

HYUNGJIN, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Andy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MI KYOUNG, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

상점많은 위치에 있어 시끄러울줄 알았는데 조용했습니다. 주위에 유명한 음식점도 있어요. 라피트나 지하철 도톤보리까지 다 걸어서 이동가능해서 위치는 아주 만족합니다. 다만 냉장고가 시원하지 않아요. 냉기가 없고 실온이랑 똑같습니다. 시원하게 원한다면 프론트 냉장고에서 보관도 가능합니다. 난바에 다시 가게된다면 호텔 이용하겠습니다.
GIYEONG, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Omid, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Sheung Tak, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

No longer worth being a 4-star hotel.
We probably stayed at Namba Oriental a total of 10 times. We used to like the 4-star standards (service, cleanliness, facilities) and the unbeatable location. Unfortunately, our latest stay will be the last one. The service has gone downhill and the cleanliness is barely worth a 2-star hotel. Cleanliness: the carpet in the room looked so run down and dirty that it is not even welcoming. During this holiday we stayed at other 4-star hotels, and the difference is striking. Service: when my parents checked in, their keys could not open the door of their room. If it weren't for an employee (seemingly a senior one) who was helping out with luggages, it would have been a round trip to reception to sort it out. The rooms no longer have an extension phone. You have to use the extension phone near the elevators. If you realize after your shower that the cleaners took away the old pajamas but did not provide new ones, you have to put on normal clothes and walk to the elevators to call and complain. Additionally, our room fridge was not working so they replaced it with a new one, but the model they provide is so weak we had to buy ice bags (and renew them) from the local convenience store to keep things cool. This is unacceptable for a 4-star hotel, even more so when you travel with a baby and need to store breast milk or formula, or if you have medicine that requires refrigeration (e.g: insulin). At this point, we will not return here and look for more baby-friendly alternatives.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

prapai, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chi Chuen, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wei Chieh, 2-night trip
Verified Hotels.com guest review

6/10 Good

Thanh-Nam, 2-night trip
Verified Hotels.com guest review

6/10 Good

Dated hotel
Hotel is very dated. Carpet was stained and dirty looking. Needs an overhaul.
Jamie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and comfortable.
Clean and comfortable. Right in Namba for more fun.
Weston, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Tired and marked rooms
Stayed for a few night and room was very poorly maintained. Carpets and walls were covered in dirty marks, swapped rooms but it was the same and were told all rooms were the same standard. There are better chains for the same money.
Elizabeth, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Faustino, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Judith, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Rainjo, 1-night trip
Verified Expedia guest review