San Agustin Urubamba & Spa

4.0 star property
Mountain Urubamba hotel with restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for San Agustin Urubamba & Spa

Seasonal outdoor pool, open 7:00 AM to 4:30 PM, pool umbrellas
Reception
View from property
Courtyard
Manicures and pedicures, massages

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Free breakfast
    Free breakfast
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurants
  • Sauna
  • Seasonal outdoor pool
  • Room service
  • Spa services
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station
Feel at home
  • Children stay free
  • Playground on-site
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is NZ$107
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Triple Room

Highlights

Balcony or patio
Garden
Heating
LCD TV
Hairdryer
Private bathroom
Minibar
Cable channels
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Double Room, 1 Double or 2 Single Beds

Highlights

Balcony or patio
Garden
Heating
LCD TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Triple Room

  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

Double Room Standard

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Av. Ferrocarril SN, Urubamba, Cusco, 84

What's nearby

  • Plaza de Armas - 6 min walk - 0.5 km
  • Iglesia de Urubamba - 7 min walk - 0.6 km
  • Santuario del Senor de Torrechayoc - 7 min walk - 0.6 km
  • Estadio de Urubamba - 15 min walk - 1.3 km
  • Salt Mines of Maras - 19 min drive - 16.7 km

Getting around

  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 93 min drive
  • Ollantaytambo Station - 21 min drive
  • Poroy Station - 37 min drive
  • San Pedro Station - 46 min drive

Restaurants

  • ‪Mercado Antiguo de Urubamba - ‬7 min walk
  • ‪El Huacatay - ‬6 min walk
  • ‪Tierra Restaurant - ‬1 min walk
  • ‪Casa Colonial Restaurante & Bar - ‬6 min walk
  • ‪Peru Buen Gusto - ‬7 min walk

About this property

San Agustin Urubamba & Spa

Located near a train station, San Agustin Urubamba & Spa is a great choice for a stay in Urubamba. Guests can indulge in massages or manicures and pedicures, and Naranjachallo serves breakfast, lunch and dinner. Other highlights include a sauna, a seasonal outdoor pool and a snack bar/deli.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in start time: noon; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • On-site parking is limited
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 5:00 AM–10:00 AM
  • Restaurant
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Children's games

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool
  • Spa services
  • Sauna
  • Banquet hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Heating
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Garden

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.

Dining

Naranjachallo – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 4:30 PM
  • The seasonal pool is open from January to December
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20513278960

Also known as

Hotel San Agustín Urubamba
San Agustín Urubamba
Hotel San Agustín
Hotel Spa San Agustín Urubamba
Agustin Urubamba & Urubamba
San Agustin Urubamba & Spa Hotel
San Agustin Urubamba & Spa Urubamba
San Agustin Urubamba & Spa Hotel Urubamba

Frequently asked questions

Does San Agustin Urubamba & Spa offer free cancellation for a full refund?
Yes, San Agustin Urubamba & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at San Agustin Urubamba & Spa?
Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 4:30 PM.
Are pets allowed at San Agustin Urubamba & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at San Agustin Urubamba & Spa?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at San Agustin Urubamba & Spa?
Check-in start time: noon; check-in end time: midnight. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at San Agustin Urubamba & Spa and nearby?
San Agustin Urubamba & Spa has a seasonal outdoor pool and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near San Agustin Urubamba & Spa?
Yes, there's an on-site restaurant, Naranjachallo.
Does San Agustin Urubamba & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio and a garden.
What's the area around San Agustin Urubamba & Spa like?
San Agustin Urubamba & Spa is a short 6-minute walk from Plaza de Armas and 7 minutes' walk from Iglesia de Urubamba.

San Agustin Urubamba & Spa Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Hugo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Verified CheapTickets guest review

6/10 Good

You pay what you get for i guess. I booked 2 rooms. One we found roaches, another, bathroom sink was clogged. But the whole resort is nice
WenHui, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very pleasant experience. Hotel is fairly far from the town but it is a cheap (4 Soles) ride in by mototaxi.
Rchard, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great place for a peaceful sleep!
This was the quietest place we stayed in for our entire trip. This place is classy but a little out of the way.
Mireille, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Mireille, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

No good place for rest, 5.30 am Chain saw starts working at few feets from the hotel. Call recepcion , nothing happend, same chain saw. Fire place is a scam.. they dont fire it , if they fire it they put light wood just up for 20 minutes. The pictures at expedia are much much better than the real thing. its a tourist trap!!
Pablo, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Nice place to stay
Isolda Yolanda, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Donald, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Donald, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Tania is amazing, she is very nice, warm, and helpful. Thank you for all you help.
Faye, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel in Urubamba
Great Hotel and the staff very helpful. We traveled with kids and they enjoyed the gardens and pool
andrea, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Mark, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

Overall okay
Our room was nice, the grounds were beautiful, but it was further away from the city center than we thought. We were uncomfortable walking to other restaurants (streets aren't lit at night, at it was further than we'd prefer especially if we had any alcohol with dinner). Everyone in the restaurant was very kind. The front desk helped with contacting transportation for us. Although most online reviews stated that it was 20-30 soles to get to Ollantaytambo, we ended up paying more like 60-70. Lots of tour groups use this hotel, so be prepared for groups at dinner/breakfast and making noise early as they prepare to head out. Good water pressure in the bathrooms, and good housekeeping. We regularly saw staff members cleaning, but still managed to get sick (doctors said parasite infection that is common in the area). We ended up wishing that we'd either stayed closer to city center, or in Ollantaytambo closer to the station.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Basic comforts with good beds and shower
Hotel is nice enough and rooms are large with good shower and comfortable beds Front desk are not very friendly or helpful it other staff were nice and friendly. Noise outside the room is quite loud but would depend on other guests. Breakfast is fair. Dinner was good.
Verified Hotels.com guest review

8/10 Very good

The service was wondefull ...
Elisa, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Oasis in Urubamba
Urubamba is in relatively poor shape but the hotel is an oasis in the city. We enjoyed the common areas and the breakfast!
Thomas J, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Enrique, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Needs some improvements
We had a good stay at the hotel. The people were very friendly and and the breakfast was excellent! My only problem with that the spa was open but it seemed like it hadn't been used for quite sometime. The cleaning of oour room needed improvement. They made the bed and changed the towels but no one swept the floor which was pretty dirty.
Verified Hotels.com guest review

10/10 Exceptional

Comfoy and Cozy place!
Very comfortable and had a nice time.
Verified Hotels.com guest review

10/10 Exceptional

Clean peaceful hotel
Stayed 2 nights. Clean hotel, nice size room, front desk helpful.Variety at breakfast set up beautifully. Peaceful with beautiful scenery. I would stay here again.
Verified Hotels.com guest review