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Sheraton Makkah Jabal Al Kaaba Hotel

5.0 star property
Luxury hotel with 2 restaurants, near Kaaba

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Makkah Jabal Al Kaaba Hotel

Exterior
Exterior
Pillow-top beds, minibar, in-room safe, desk
Reception
Executive Suite, 1 Bedroom

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Non-smoking
  • Connecting rooms available
  • Free WiFi
  • Internet access
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
Feel at home
  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is NZ$298
includes taxes & fees
7 Jan - 8 Jan

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Traditional Room, 2 Single Beds

Pillow-top beds, minibar, in-room safe, desk

Traditional Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Pillow menu
Pillow-top bed
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Executive Level

Pillow-top beds, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Executive Level

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Fridge
LED TV
Pillow menu
Pillow-top bed
Designer toiletries
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 3 Single Beds

Traditional Room, 3 Single Beds

Traditional Room, 3 Single Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Pillow-top bed
Designer toiletries
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Suite, 1 Bedroom

Pillow-top beds, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 59 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite, 1 Bedroom

Pillow-top beds, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Double Bed, Tower

Suite, 1 Double Bed, Tower

Suite, 1 Double Bed, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 115 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Single Beds, Tower

Pillow-top beds, minibar, in-room safe, desk

Suite, 2 Single Beds, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 81 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
  • 68 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite, 1 Double Bed, Tower

2 restaurants, breakfast, lunch served; local and international cuisine

Suite, 1 Double Bed, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 175 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking

Pillow-top beds, minibar, in-room safe, desk

Superior Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Single Beds, Tower

Pillow-top beds, minibar, in-room safe, desk

Suite, 2 Single Beds, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 80 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Pillow-top beds, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Fridge
LED TV
Pillow menu
Pillow-top bed
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Room, 2 Single Beds, Smoking

Pillow-top beds, minibar, in-room safe, desk

Traditional Room, 2 Single Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Pillow-top bed
Hairdryer
Designer toiletries
  • Sleeps 2
  • 2 Single Beds

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The price is NZ$293
includes taxes & fees
5 Jan - 6 Jan
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About the area

Map
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Eastern Province, 24231

What's nearby

  • Great Mosque of Makkah - 6 min walk - 0.6 km
  • King Fahad Gate - 10 min walk - 0.9 km
  • Well of Zamzam - 11 min walk - 1.0 km
  • Kaaba - 12 min walk - 1.0 km
  • Abraj Al-Bait Towers - 12 min walk - 1.1 km

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 67 min drive
  • Makkah Station - 14 min drive

Restaurants

  • ‪Executive Lounge - ‬15 min walk
  • ‪الشبيكة كوفي - ‬4 min walk
  • ‪الملتقى لاونج - ‬15 min walk
  • ‪Student Biryani - ‬10 min walk
  • ‪سوفليه شهار - ‬10 min walk

About this property

Sheraton Makkah Jabal Al Kaaba Hotel

Sheraton Makkah Jabal Al Kaaba Hotel puts you in a great location, within a 15-minute walk of Kaaba and Great Mosque of Makkah. Guests looking for a bite to eat can visit Chocolate Lounge, one of 2 restaurants, which serves local and international cuisine. Fellow travellers say great things about the helpful staff.

Languages

Arabic, English, Hindi, Indonesian, Urdu

At a glance

DONE

Hotel size

    • 412 rooms
    • Arranged over 24 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 5 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Couples wishing to share a room must provide proof of marriage
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • Meeting room
  • Conference space (161 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Grab bar in shower
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Chocolate Lounge – This café specialises in local and international cuisine.
Asia Restaurant – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Al Firdous Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for SAR 75 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately SAR 95 for adults and SAR 47.5 for children

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10002512

Also known as

Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Mecca
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaab
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel Hotel
Sheraton Makkah Jabal Al Kaaba Hotel Makkah
Sheraton Makkah Jabal Al Kaaba Hotel Hotel Makkah

Frequently asked questions

Does Sheraton Makkah Jabal Al Kaaba Hotel offer free cancellation for a full refund?
Yes, Sheraton Makkah Jabal Al Kaaba Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sheraton Makkah Jabal Al Kaaba Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Makkah Jabal Al Kaaba Hotel?
Sorry, there's no on-site parking at Sheraton Makkah Jabal Al Kaaba Hotel.
What are the check-in and check-out times at Sheraton Makkah Jabal Al Kaaba Hotel?
Check-in start time: 4 PM; check-in end time: 5 PM. Check-out time is noon.
What is there to do at Sheraton Makkah Jabal Al Kaaba Hotel and nearby?
Sheraton Makkah Jabal Al Kaaba Hotel has a garden.
Are there restaurants at or near Sheraton Makkah Jabal Al Kaaba Hotel?
Yes, there are 2 on-site restaurants, featuring local and international cuisine.
What's the area around Sheraton Makkah Jabal Al Kaaba Hotel like?
Sheraton Makkah Jabal Al Kaaba Hotel is in the heart of Makkah, a short 12-minute walk from Kaaba and 6 minutes' walk from Great Mosque of Makkah.

Sheraton Makkah Jabal Al Kaaba Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Fair

The shower drain was blocked , it terrible the water was elevated in the stand shower, instead of be being clean i got dirt . Yes !!!!!!
Nadia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Beware of the steep climb to the hotel
A lovely room and wonderfully maintained by Shelim who was always very polite and courteous to anything required to allow our stay to be comfortable. I chose this hotel for its closeness to haram access via bridge however this was not the case. The route was longer than expected due to construction, and it was a steep climb. Felt disappointed for the price i paid due to the location.
Dilara, 8-night trip
Verified Hotels.com guest review

2/10 Poor

My booking included breakfast, but the hotel refused it and said I have to contact hotels.com to get the breakfast. Very annoying
Sherif, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Stay
Overall good experience. Just a bit foul smells in the washroom. Due to mosque construction around, its challenging to book Uber.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

It’s amazing. Great service great location. Overall all staff are great. Specially 7th floor service big Mizan did great service.
Masud, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Bandegne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The stay was good and staffs were very helpful. They gave me a free breakfast and extended my check-out time without charging me anything. I don’t know all the staff’s names, but the guy named Salim cleaned my room very well and made sure I had enough water, shampoo, and other necessities. I appreciate his help. Thank you.
Abdul, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staffs were great and Helpful.
abbas, 1-night trip
Verified Expedia guest review

8/10 Very good

Zahed, 6-night trip
Verified Expedia guest review

8/10 Very good

Everything is fine but it hills walk around is very difficult
Saiful, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice staff and good options for breakfast. Would definitely stay here again
Ahmad, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

MOHAMMED, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect stay.
Salma, 3-night family trip
Verified Expedia guest review

6/10 Good

Mr maksud Bhikhi
They beige close and long wokking to Mosq very high if beige working good
Maksud, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Room service was amazing, specially the guy ali hussain and some others was fantastic at serving. I would rate them 10/10.
jubayer, 7-night family trip
Verified Expedia guest review

8/10 Very good

Very good. Bridge to haram is non functional due to construction
Alex, 2-night family trip
Verified Expedia guest review

2/10 Poor

Not refundable
Zohaib, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Overall the property area in pleasant and staff is very kind. However there is currently construction on the mezzanine level that connects from the bridge to the Harrem...it's unaccessible currently due to construction. There is a 5 minute walk to the Harrem..I still recommend. My stay was enjoyable and the breakfast was super nice!
ali, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Na
Yousef, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were welcoming, helpful, and friendly Clean Room, Comfortable and well-equipped 5 -7 mins to walk for Haram highly recommend this place.
ibrahim, 4-night family trip
Verified Expedia guest review

4/10 Fair

Hazem, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Basem, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Liked it
Mohamed, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great Housekeeper, Shafiqul
Hotel is great and walking distance from the Haram, however as a steep slope walking back to the hotel is very hard specially when you are tired. Very difficult to find the hotel with all the construction work happening around, we were lost for 45 minutes. The housekeeping staff specially MD Shafiqul Islam was extremely helpful went above and beyond to find me a bucket to soak my feet as I was tired and in pain. Very friendly and always checked on us if we needed anything. Very efficient and always polite and courteous. The hotel is great to have someone like Shafiqul to work for them. Thank you Shafiqul for making our stay great, we will be back soon.
Julie, 4-night trip
Verified Hotels.com guest review

8/10 Very good

It's the second time I'm booking this property. Overall, the experience was super pleasant. 2 regrets comparing my first journey: - the bridge to haram was closed, accessibility was reduced - super noisy because of public works
Samy, 4-night family trip
Verified Expedia guest review