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1 room, 2 adults

Novotel Suzhou Tai Lake Santeh Hotel

3-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Theme park(s) nearby
  • Elevator
3888 Ring Taihu Avenue, Wuzhong District, Suzhou, Jiangsu, 215000, China

Hot springs hotel with restaurant, connected to the convention center, near Lake Tai
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Theme park(s) nearby
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Novotel Suzhou Tai Lake Santeh Hotel

from NZ$125
  • Deluxe Room, 1 King Bed
  • Deluxe King Room
  • Deluxe Room, 2 Twin Beds
  • Deluxe Twin Room
  • Deluxe Suite, 1 King Bed
  • Superior Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Superior Suite, 1 Queen Bed with Sofa bed
  • Superior Suite, 1 Queen Bed with Sofa bed

What’s around Novotel Suzhou Tai Lake Santeh Hotel

Landmarks

  • In Wuzhong
  • Lake Tai - 26 min walk
  • Gusong Garden - 7.9 mi / 12.7 km

Getting around

  • Wuxi (WUX-Shuofang) - 37 min drive
  • Yixing High-Speed Railway Station - 34 min drive
  • Suzhou North Station - 35 min drive
  • Suzhou Railway Station - 40 min drive

At a glance

Key facts

Hotel size

  • This hotel has 169 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking and van parking on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Playground on site
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 550
Services
  • 24-hour front desk
  • Porter/bellhop
Facilities
  • Elevator
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair-width doorways
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Smart TV
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Novotel Suzhou Tai Lake Santeh Hotel’s small print

Also known as

  • Novotel Suzhou Tai Lake Santeh Opening January 2019 Hotel
  • Novotel Tai Lake Santeh Opening January 2019 Hotel
  • Novotel Suzhou Tai Lake Santeh Opening January 2019
  • Novotel Tai Lake Santeh Opening January 2019
  • Novotel Tai teh Opening Janua
  • Novotel Suzhou Tai Lake Santeh
  • Novotel Suzhou Tai Lake Santeh Hotel Hotel
  • Novotel Suzhou Tai Lake Santeh Hotel Suzhou
  • Novotel Suzhou Tai Lake Santeh Hotel Hotel Suzhou

Policies

Hot springs access available from 2:30 PM to 10:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CNY 1000 per accommodation, per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for CNY 150.0 per night

Buffet breakfast is offered for an extra charge of CNY 128 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Suzhou Tai Lake Santeh Hotel

  • Does Novotel Suzhou Tai Lake Santeh Hotel offer free cancellation for a full refund?
    Yes, Novotel Suzhou Tai Lake Santeh Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Suzhou Tai Lake Santeh Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Suzhou Tai Lake Santeh Hotel?
    Yes, there's free self parking.
  • Are pets allowed at Novotel Suzhou Tai Lake Santeh Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Novotel Suzhou Tai Lake Santeh Hotel?
    You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Novotel Suzhou Tai Lake Santeh Hotel?
    Yes, Food Square offers international cuisine. Nearby restaurants include 肯德基 (5.1 mi), Muxiang Holiday Hotel (8.4 mi), and 食堂 (8.7 mi).
  • What is there to do at Novotel Suzhou Tai Lake Santeh Hotel and nearby?
    Onsite recreation at Novotel Suzhou Tai Lake Santeh Hotel includes hot springs. Enjoy amenities like a 24-hour fitness center, a picnic area, and a garden.

Recent reviews

Exceptional 10.0 From 1 reviews

Exceptional 10.0
Seung Wook, kr3 night business trip

Novotel Suzhou Tai Lake Santeh Hotel