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All properties in Port Moresby, National Capital District, Papua New Guinea

The Sanctuary Hotel and Spa

4-star hotel in Port Moresby with spa and outdoor pool

  • Free WiFi and free parking

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  • Garden
  • Garden
  • Outdoor Pool
  • Studio Suite - In-Room Dining
  • Garden
Garden. Image 1 of 43.
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Section 276, Lot 60, Pitpit St., Port Moresby, National Capital Region, Papua New Guinea
7.8.Good.
  • Paid online, also was asked to pay at check-in. refund is a bit slow coming. staff are…

    Sep 24, 2020

  • Staff were out of this world, humble,welcoming and always ready to help. Rooms were clean…

    Feb 27, 2020

See all 15 reviews

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Non-smoking
    • Gym

    Property highlights

    Main amenities

    • 56 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Full-service spa
    • 1 outdoor pool
    • Free airport shuttle

    For families

    • Separate dining area
    • Separate sitting area
    • Premium TV channels
    • Free toiletries
    • Garden
    • Terrace

    What’s around

    • Hubert Murray Stadium - 13 min walk
    • Parliament House - 32 min walk
    • Port Moresby Nature Park - 37 min walk
    • Port Moresby Golf Club - 40 min walk
    • University of Papua New Guinea - 2.7 mi / 4.4 km
    • PNG Football Stadium - 3.2 mi / 5.2 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe King Room
    • Studio Suite
    • Deluxe Twin Room

    What’s around

    Landmarks

    • Hubert Murray Stadium - 13 min walk
    • Parliament House - 32 min walk
    • Port Moresby Nature Park - 37 min walk
    • Port Moresby Golf Club - 40 min walk
    • University of Papua New Guinea - 2.7 mi / 4.4 km
    • PNG Football Stadium - 3.2 mi / 5.2 km
    • Royal Papua Yacht Club - 4.1 mi / 6.6 km
    • Loloata Island - 12.8 mi / 20.7 km
    • Idler's Beach - 14.3 mi / 23 km

    Getting around

    • Port Moresby (POM-Jackson Intl.) - 5 min drive
    • Free airport shuttle
    map
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    Section 276, Lot 60, Pitpit St., Port Moresby, National Capital Region, Papua New Guinea

    At a glance

    Hotel size

    • This hotel has 56 rooms

    Arriving/leaving

    • Check-in time 2:00 PM-11:30 PM
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets not allowed

    Internet

    • Free WiFi (2-device limit) and wired Internet access in public areas
    • Free WiFi (2-device limit) and wired Internet access in rooms

    Transfers

    • Free airport shuttle (available 24 hours)*

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • 24-hour room service
    • Barbecue grills

    Things to do

    • Number of outdoor pools - 1
    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)

    Working away

    • Business center
    • Number of meeting rooms - 2

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage

    Facilities

    • Safe-deposit box at front desk
    • Garden
    • Terrace
    • Library

    Accessibility

    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Slippers
    • Iron/ironing board

    Things to enjoy

    • In-room massage available
    • Separate dining area
    • Separate sitting area
    • Balcony

    Freshen up

    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Lingzhi Serenity Spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

    The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

    Dining

    Onsite venue - This restaurant serves breakfast, lunch, and dinner.

    Fees & policies

    Optional extras

    • Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)
    • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)
    • Credit card charges are subject to an extra charge of 3.5 percent
    • Spa access is available for an extra charge of PGK 150 per day
    • Laundry facilities are available for an extra charge of PGK 30 per day

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Children under 6 years old are not allowed in the spa without adult supervision
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Policies

    Noise-free guestrooms cannot be guaranteed.

    This property does not have elevators.

    Long-term renters welcome.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Sanctuary Hotel Port Moresby
    • The Sanctuary Spa Port Moresby
    • The Sanctuary Hotel and Spa Hotel
    • The Sanctuary Hotel and Spa Port Moresby
    • The Sanctuary Hotel and Spa Hotel Port Moresby
    • Sanctuary Port Moresby
    • The Sanctuary Hotel Spa
    • The Sanctuary Hotel Spa

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, The Sanctuary Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool.
    • Sorry, pets aren't allowed.
    • You can check in from 2:00 PM - 11:30 PM. There's a 50% charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a 50% charge (subject to availability).
    • Yes, there's an onsite restaurant. Nearby restaurants include Hogs Breath Cafe (10-min walk), Buffalo Burgers (11-min walk), and Hosi Ramen (12-min walk).
    • Yes, a free airport shuttle is available.
    • The Sanctuary Hotel and Spa has a spa and an outdoor pool, as well as a fitness center and a garden.
    7.8.Good.
    • 8.0.Very good

      Stay was quite satisfactory.

      Boio, 1 night trip with friends, Nov 26, 2020

      Verified Hotels.com guest review

    • 4.0.Fair

      Andrew L

      The hotel was advertised as a 4 stars hotel, it's not! The rooms and the general condition of the hotel is substandard.

      4 night business trip, Feb 23, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      Poor check in, they didnt seem to have my booking, had to wait whilst they ran around trying to confirm my pre payment. Staff were ok not outstanding, poor guy on porter duty, took me in the wrong direction for my room, then we had to track back. Room was 2 double beds with a bathroom in between, phone next to other bed kept making beeping noise all night to the point i disconnected it, as it kept me awake.

      Smurf924, 1 night romance trip, Jan 1, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Great surroundings within the hotel. Friendly staff and great yummy local cuisines

      1 night trip with friends, Nov 12, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      We really liked our stay here. It was clean and comfortable. It has all that we needed: breakfast included, food available in the restaurant, and free transfers between the airport and hotel, and hotel and Vision City Mall. It also has a saltwater swimming pool and an aviary with native birds. The staff were all helpful and accommodating. We will definitely stay here again if we have the opportunity to do so!

      Poody9, 2 night romance trip, Oct 28, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Good people will return good restaurant and professional massage

      1 night trip, Oct 23, 2019

      Verified Expedia guest review

    • 8.0.Very good

      A Feel For the Tropics

      They allowed us to change a non-refundable reservation when our flights were changed...at no extra charge. Their shuttle service was excellent, pick-up and drop-off at airport and a free ride and back to the mall. The large walk-in aviary was great, though maybe a bit too crowded with the baby cassowary dominating the other critters. They have two cuscus, two baby tree kangaroos, two wallabies, and many birds of various types. It was nice to wake up to the sounds of exotic jungle birds. The negative about the place was that they came by our windows with a very loud fumigator, blowing insecticide over the bushes. Apparently they do this often. And our toilet seat wouldn't stay up on its own.

      Russell, 1 night romance trip, Sep 24, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      food's good, the aviary is the real attraction

      This booking was made by me for another person, who said that the food at the Sanctuary is good, and the staff are friendly and helpful. Except for the fact that the animals and birds are in cages, he loved the aviary, where he saw many of the creatures he knew to exist in PNG but were hard to see in the wild.

      PAMELA, 1 night trip, Aug 11, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Recommend if you have a few days in Port Moresby

      This was my first stay at Sanctuary and I truly enjoyed it. The staff are friendly and helpful, the grounds are lush, tropical and relaxing. The rooms are lovely. The staff is diligent to keep everything clean.and fresh.There is a little menagerie where you can get close to some healthy, well cared for native birds and animals. Close to Parliament, the National museum and the Nature Park near UPNG.

      Michele, 6 night trip, Jul 19, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      We liked the aviary at the property, which has a reasonable size for the birds / the caretaker of the aviary was very kind showing us around the place. Disliked the weak internet service and the big fish inside a small aquarium. It's animal cruelty to say the least.

      2 night romance trip, Mar 30, 2019

      Verified Expedia guest review

    See all 15 reviews