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3.5-star hotel with outdoor pool, near Altama City Center
Clean hotel, comfortable beds, excellent shaded that block light completely. The only…
Mar 12, 2021
Brand new, excellent location.
Dec 28, 2019
This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and CovidClean (Safehotels - global expert) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Extremely slow check in Limited and poor service
Roger, 3 night family trip, Jul 26, 2019
Verified Hotels.com guest review
Its a brand new place so it is in excellent condition and the beds are still perfect and very comfortable. There are some small issues however - in 2 different rooms I had, the shower door swing was wrong so you couldn't place the bath mat on the floor. Which is necessary because there is no real slope to the shower stall, so the water just pours out onto the bathroom floor. Many coworkers of mine commented on low water pressure as well. The rooms are a generous size with nice touches like USB ports, LAN ports and HDMI port for the flatscreen TV. The lighting is perhaps a bit dim however. The AC units are very modern and quite quiet. The breakfast area is a bit crowded and often ran low on supplies while we were there The gym is pretty decent but requires a staff member to allow access to it. The from desk staff were very nice and friendly, however they were not able to change currency which some coworkers were hoping for. The small mall around the hotel is nice with some higher end places, but it's a bit limited. In my opinion the City Express at the Herradura plaza offers more nearby.
William, 1 night business trip, May 21, 2019
Verified Hotels.com guest review
Room was paid and they didn't respect that and re sold it. Couldn't stay over sold
3 night business trip, Apr 10, 2019
Verified Expedia guest review
We had a good time at the hotel. The people that works there are diligent and helpful.
Vladimir, 1 night family trip, Mar 30, 2019
Verified Hotels.com guest review
good hotel, good service no issues
William, 1 night business trip, Jan 22, 2019
Verified Hotels.com guest review
good hotel..............................................................................................
1 night trip, Dec 30, 2018
Verified Orbitz guest review
Excellent property. Here are the only problems I found with the property: 1. The address is wrong and I was sent to different locations using my google maps. 2. There was a problem with the shower floor, water spilled outside the shower all over the bathroom. The property is great, I will definately stay there next time.
1 night trip, Nov 23, 2018
Verified Expedia guest review
Although still not 100% completed, open only a for a week, the hotel hinted to what type of hotel guest will completely enjoy. Everything was 1st class. Rooms were equal in luxury to some of the nicer hotels in the states. world class shopping and food court to come. The free breakfast was great also. A little bit of everything, especially great tasting Mexican food. Plan on coming back next year for our annual Tampico visits.
Rob, 1 night family trip, Nov 21, 2018
Verified Expedia guest review
No me brindaron las amenidades que decía que tenia por ser socio gold.
Edoardo, 1 night business trip, Apr 6, 2021
Verified Hotels.com guest review
Ellas instacion es son maravillosas solo deja que desear el servicio de limpieza de la habitación, no había papel sanitario y al siguiente día no hicieron la limpieza de la habitación
Sergio, 2 night family trip, Apr 3, 2021
Verified Hotels.com guest review