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Room options

Premium Double Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Quadruple Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Family Room, Multiple Beds

  • Sleeps 7
  • 3 Double Beds and 3 Single Beds

Premium Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Triple Room, Private Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in time from 11:30 AM until 3:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle from 6:00 AM to 2:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Bike hire

Facilities

  • Rooftop terrace
  • Garden

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping

Reviews

7.0

Good

7.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Very good

Liked plants and breakfast
Jocelyn, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Convenient, however, it can be noisy
Martin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Location was good in regards to the lake and shopping about 10 min walk. As far as free complimentary breakfast goes… they told me I had to pay to get my child a plate of food I guess its only free to adults?.. makes no sense to me also the guests who ate prior to us had more choices so if you want a good breakfast wake up early and be the first ones there.
Maria, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

Sorpresivamente bueno por el precio que pague.
Mi estadía fue solo por una noche y mi habitación era de dos camas individuales, T.V con cable y baño privado. Todo estaba muy limpio y silencioso. El hotel en general y las habitaciones eran muy sencillas pero tenía todo lo necesario para mi viaje. La ubicación es solo a 3 bloques de la calle Santander, la cual es la principal del pueblo y a 6 bloques del embarcadero de lanchas. El desayuno se sirve en una terraza con vista al lago y el volcán y de fue pan, huevos revueltos, frijoles, frutas y café. El hotel provee agua filtrada a sus huéspedes. El wifi es gratis y el joven del front desk muy amable, muy informativo y hasta me dijo cómo ahorrar dinero en la ciudad y en las lanchas. En general lo más relevante en mi estadía fue el servicio al cliente que me dieron los empleados, fue excelente ! Lo recomiendo.
pedro, 1-night trip
Verified Hotels.com guest review

4/10 Fair

It was clean with comfortable beds and it had a nice garden. The young man who worked a couple of the nights we were there was very pleasant and worked so hard to make our stay very pleasant, but it was very hard to enjoy our stay because the place was so noisy with a very loud evangelical church next door and so many alleys around the property with motorcycles driving by all day. I was very disappointed with the young woman and a young man that were in charge of hotel a couple of nights. The young man did not even let the young woman respond when I asked questions. The hotel's location is very inconvenient for walking. I will not return.
Merlin, 3-night family trip
Verified Expedia guest review

4/10 Fair

It’s not the best option in Panajachel, but it does include breakfast for a low price. They need to clean the bathrooms and the bed sheets too. Also, the door from the room # 8 was not working well. The staff is friendly and the place where this hotel is located used be quiet during the 3 days we were there.
Joaquin, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Heavy sleepers only.
The hotel is a bit out of the main tourist area so you would think it would be quiet, but the hotel has a very noisy at late hours set of neighbors which make it challenging for light sleepers like me. Plus, the hotel description claims room darkening curtains, but I was in 2 rooms and looked in several others, and there are no curtains in most rooms and very thin ones in the others. I've been in darker solariums at sunrise. So the noise makes it hard to get to sleep early and the sun makes it hard to stay asleep. The staff are very friendly and the hotel is old but clean. The fescy on hotels.com says they speak Spanish and English, but no one I encountered over 2 days spoke even a little English. No issues, it is a Spanish speaking country, but just be aware you need to speak some Spanish if you want an easier stay.
Micheal, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Place is ok good for a couple night, the only concern is the bed, you can fell mattress’s springs.
Max, 1-night trip
Verified Expedia guest review

8/10 Very good

It is located near Lake Atiltlan
Cristian, 1-night family trip
Verified Expedia guest review

8/10 Very good

Two blocks from the main street so convenient and quiet.
David, 1-night trip
Verified Expedia guest review