Resort & Spa Puerta al Virreinato

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Traditional Double Room, 1 King Bed, Non Smoking | Room

Overview of Resort & Spa Puerta al Virreinato

Resort & Spa Puerta al Virreinato

3.5 star property
3.5-star hotel in Tepotzotlan with outdoor pool and bar/lounge

8.8/10 Fabulous

10 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • 24/7 front desk
Map
16 Amistad San Mateo Xoloc, Tepotzotlan, MEX, 54600
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Bar/lounge
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Concierge services
  • Picnic area
For families
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • Coacalco Power Center - 51 min drive

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 52 min drive
  • Benito Juarez International Airport (MEX) - 85 min drive
  • Tultitlan Lecheria Station - 20 min drive
  • Tlalnepantla de Baz San Rafael Station - 22 min drive
  • Tlalnepantla de Baz Station - 26 min drive

About this property

Resort & Spa Puerta al Virreinato

3.5-star hotel
You can look forward to free cooked-to-order breakfast, a terrace, and a garden at Resort & Spa Puerta al Virreinato. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A front desk safe, luggage storage, and a 24-hour front desk
  • Coffee/tea in the lobby, concierge services, and meeting rooms
Room features
All guestrooms at Resort & Spa Puerta al Virreinato include amenities such as free WiFi and safes, as well as minibars and free bottled water.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, fans, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–noon
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Rollaway beds are available for MXN 300 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Resort Puerta al Virreinato Tepotzotlan
Resort Puerta al Virreinato
Puerta al Virreinato Tepotzotlan
Puerta al Virreinato
& Spa Puerta Al Virreinato
Resort & Spa Puerta al Virreinato Hotel
Resort & Spa Puerta al Virreinato Tepotzotlan
Resort & Spa Puerta al Virreinato Hotel Tepotzotlan

Frequently asked questions

Is Resort & Spa Puerta al Virreinato currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Does Resort & Spa Puerta al Virreinato offer free cancellation for a full refund?
Yes, Resort & Spa Puerta al Virreinato does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Resort & Spa Puerta al Virreinato?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Resort & Spa Puerta al Virreinato?
Yes, there's an outdoor pool.
Are pets allowed at Resort & Spa Puerta al Virreinato?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Resort & Spa Puerta al Virreinato?
Yes, there's free self parking.
What are the check-in and check-out times at Resort & Spa Puerta al Virreinato?
You can check in from 2:00 PM - midnight. Check-out time is 1:00 PM. Contactless check-in and check-out are available.
What is there to do at Resort & Spa Puerta al Virreinato and nearby?
Resort & Spa Puerta al Virreinato has an outdoor pool and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Resort & Spa Puerta al Virreinato?
Yes. Nearby restaurants include Restaurante "Pepe's" (2.3 mi), Fonda La Tradicion (2.4 mi), and Restaurante Café "Carta Blanca" (2.4 mi).

Overall score and ratings

8.8

Fabulous

9.4/10

Cleanliness

9.0/10

Staff & service

9.5/10

Amenities

9.2/10

Property conditions & facilities

10/10 Exceptional

Staff was awesome
Janice, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Humberto, 3-night family trip
Verified Hotels.com guest review

6/10 Good

No es lo que esperaba
Muy caro para lo que realmente es. La habitación descuidada, las almohadas incomodas. El servicio de check-in y la atención en malísima. El restaurante si lo recomiendo, el servicio del personal de restaurante y la calidad de los alimentos muy buenos. Buen lugar para ir a comer solamente. No lo recomiendo para hospedarte.
1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

8/10 Very good

María del sol, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Establecimiento bueno, muy bonito, pero siento que es un poco caro para lo que se ofrece, ademas comentaron que tendría la alberca agua templada y no fue así.
anonimo, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelente lugar, las camas muy cómodas y hay mucha tranquilidad. El servicio que da la gente es excelente
Francisco, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente lugar solo un poco de más cuidados en áreas verdes o exteriores y haría falta también filtro en alberca.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel muy comodo
El hotel está muy bonito, la habitación y el baño súper grande, tiene alberca y un spa aunque no lo usamos. Me gusto mucho que tenga el desayuno incluido. Pudimos dormir súper bien porque no había ruido en los alrededores.
Alicia, 1-night romance trip
Verified Hotels.com guest review