Destination
Guests
All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

The RuMa Hotel and Residences

Luxury hotel with 2 bars/lounges, near Kuala Lumpur Convention Centre

From
NZ$296

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Pool
  • Pool
  • Poolside Bar
  • Outdoor Pool
  • Pool
Pool. Image 1 of 53.
1 / 53Pool
9.6.Exceptional.
  • The hotel was lovely, but there were aspects of the service that was ranging from great…

    Dec 29, 2019

  • Excellent customer services. Highly recommended.

    Apr 13, 2021

See all 182 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Safe
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 253 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour health club

For families

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

What’s around

  • In Kuala Lumpur City Centre
  • Kuala Lumpur Convention Centre - 4 min walk
  • Pavilion Kuala Lumpur - 8 min walk
  • Petronas Twin Towers - 11 min walk
  • Kuala Lumpur Tower - 20 min walk
  • Petaling Street - 32 min walk

Enter dates for 2 guests

  • Deluxe King Room with Minibar
  • Deluxe Twin Room with Minibar
  • Grand King Room with Minibar
  • Grand Twin Room with Minibar
  • Corner Studio with Minibar
  • Grand Studio with Minibar
  • Deluxe Suite with Butler Service
  • Grand Suite

Location

  • In Kuala Lumpur City Centre
  • Kuala Lumpur Convention Centre - 4 min walk
  • Pavilion Kuala Lumpur - 8 min walk

What’s around

Landmarks

  • In Kuala Lumpur City Centre
  • Kuala Lumpur Convention Centre - 4 min walk
  • Pavilion Kuala Lumpur - 8 min walk
  • Petronas Twin Towers - 11 min walk
  • Kuala Lumpur Tower - 20 min walk
  • Petaling Street - 32 min walk
  • Merdeka Square - 34 min walk
  • Putra World Trade Centre - 2.4 mi / 3.9 km
  • Malaysian Houses of Parliament - 2.8 mi / 4.6 km
  • Mid Valley Mega Mall - 4.9 mi / 7.9 km
  • Bukit Jalil National Stadium - 9.6 mi / 15.5 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 45 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive
  • Kuala Lumpur Masjid Jamek Station - 30 min walk
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Raja Chulan Station - 9 min walk
  • Bukit Bintang Station - 13 min walk
  • KLCC Station - 13 min walk

At a glance

Hotel size

  • This hotel has 253 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 12:30 AM-11:30 PM
  • Check-out time is 8:00 PM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. In order to enjoy your 24-hour check-in and check-out benefit, please provide us with your estimated time of arrival (ETA) and estimated time of departure (ETD) along with your flight details (if applicable) prior to your arrival at the hotel.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • 24-hour fitness facilities
  • Spa services on site

Working away

  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 1884
  • Conference space size (meters) - 175

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Terrace
  • Library

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries

Be entertained

  • 42-inch Smart TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

ATAS - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Small print

Also known as

  • RuMa Hotel Kuala Lumpur
  • RuMa Hotel
  • RuMa Kuala Lumpur
  • The Ruma And Residences
  • The RuMa Hotel and Residences Hotel
  • The RuMa Hotel and Residences Kuala Lumpur
  • The RuMa Hotel and Residences Hotel Kuala Lumpur

Optional extras

Cooked-to-order breakfast is offered for an extra charge of MYR 120 for adults and MYR 98 for children (approximately)

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The RuMa Hotel and Residences does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 12:30 AM - 11:30 PM. Check-out time is 8:00 PM. Contactless check-in and check-out are available.
  • Yes, ATAS offers international cuisine. Nearby restaurants include JP Teres (4-min walk), Swingers Bar & Sports Lounge @ The Golf Club KL City Centre (4-min walk), and Thirty8 (4-min walk).
  • The RuMa Hotel and Residences has 2 bars and an outdoor pool, as well as a 24-hour health club and spa services.
9.6.Exceptional.
  • 10.0.Exceptional

    A highly recommended urban escape!

    One word ; amazing! One of the best hotels in KL city centre. From the flexible check in and check out that's offered to you, great interior and ambience. Staffs are super attentive, to name one of them out of many, Farah (one of the front office staff) who has been very helpful through-out our check-in. Rooms are in great conditions and well maintained with blackout curtain rolled-up automatically once you step into your room. Level 6, which is where the pool and gym are located, also a great place to relax and have your snacks or light meals. Highly recommended, will come back to this hotel next month!

    Fatin Raihana, 1 night family trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Home Away From Home

    Lovely and quiet hotel perfect to unwind at. Room with KLCC view from the bed, the daybed and bathtub was amazing. Lovely design and architecture, extremely well mannered staff that made me very feel welcome. Suggestion: improve on pillow quality / type. The pillows in the room was a tad too soft.

    1 night trip with friends, Mar 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We had enjoyed a wonderful stay in this hotel. The hotel and the room design is artistic, all lighting and window shade fixtures are centrally controlled in the room. We are able to adjust the lightings to our liking. One highlight is their flexi check in and check out arrangement. We were able to fully utilize hotel facilities to our own schedule. Their services are exceptional, special thanks to Jason, Kiki and Angela for their remarkable services during our stay!

    1 night romance trip, Mar 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The best thing is the flexibility of check in and check out time

    1 night romance trip, Feb 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect Staycation

    Love the interior, room deco and cleanliness of the room. Great flexi check-in & check out too hopefully it remains! The location is quite strategic, walking distance to Pavilion and KLCC.

    Yue Fang, 1 night trip, Jan 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    qq

    Guo Wai, 1 night trip, Dec 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Enjoyed my stay here, will definitely go again, they gave bath salts!!

    Thana, 1 night family trip, Dec 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Service from the front office was excellent. The room was amazing, clean and very comfortable.

    Chun Shiong, 1 night trip, Dec 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Second stay here, fantastic as always. The room is very well appointed and comfortable, the service is top notch and the location is superb.

    Haddy, 1 night family trip, Nov 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Superb hotel for Staycation in Kuala Lumpur. Late checkout at 11:30pm the next day is great (never experienced this before!), free parking and major shopping malls (Pavillion, Starhill Gallery, Fahrenheit 88, Lot 10, Sg Wang) and international/local food joints (famous Jalan Alor) within walking distance. Not to mention the very accommodating staffs, always give you more than you asked... will surely come back again.

    1 night romance trip, Feb 27, 2020

    Verified Expedia guest review

See all 182 reviews