Destination
Guests
All properties in Hanoi, Vietnam

Bonsella Prestige Hotel and Spa

4-star hotel with restaurant, near Hanoi Old City Gate

  • Free WiFi

Image gallery

  • Deluxe Room, 1 King Bed, City View - Guest Room
  • Deluxe Room, 1 King Bed, City View - Guest Room
  • Executive Room, 1 King Bed, City View - City View
  • Premier Double Room, 1 King Bed, City View - City View
  • Deluxe Room, 1 King Bed, City View - Guest Room
Deluxe Room, 1 King Bed, City View - Guest Room. Image 1 of 85.
1 / 85Deluxe Room, 1 King Bed, City View - Guest Room
9.6.Exceptional.
  • Everything was almost perfect. But I could smell about sigaret and cooking smell in…

    Feb 24, 2019

  • Great staff.very friendly and helpful

    Feb 27, 2020

See all 143 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Free WiFi
  • Airport transfer
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 45 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Spa services
  • Airport shuttle

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Hoan Kiem
  • Hanoi Old City Gate - 2 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hoan Kiem Lake - 10 min walk
  • Hanoi Opera House - 21 min walk
  • Ho Chi Minh Mausoleum - 31 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Twin Room, City View
  • Premier Double Room, 1 King Bed, City View
  • Junior Room, 1 King Bed, City View
  • Executive Room, 1 King Bed, City View
  • Connecting Room

What’s around

Landmarks

  • In Hoan Kiem
  • Hanoi Old City Gate - 2 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hoan Kiem Lake - 10 min walk
  • Hanoi Opera House - 21 min walk
  • Ho Chi Minh Mausoleum - 31 min walk
  • Dong Xuan Market - 5 min walk
  • Ngoc Son Temple - 12 min walk
  • St. Joseph's Cathedral - 15 min walk
  • Hoa Lo Prison Museum - 21 min walk
  • Imperial Citadel of Thang Long - 23 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Long Bien Station - 7 min walk
  • Hanoi Railway Station - 25 min walk
  • Hanoi Gia Lam Station - 4 min drive
  • Airport shuttle (surcharge)
map

At a glance

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • 24-hour fitness facilities
  • Spa services on site

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Designated smoking areas

Languages Spoken

  • English
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch Smart TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Onsite venue - This restaurant specializes in local cuisine and serves breakfast only.

Onsite venue #2 - rooftop bar. Open daily.

Small print

Also known as

  • Bonsella Prestige Hotel Spa
  • Bonsella Prestige Hotel Hanoi
  • Bonsella Prestige Hotel
  • Bonsella Prestige Hanoi
  • Bonsella Prestige
  • Bonsella Prestige Spa Hanoi
  • Bonsella Prestige Hotel and Spa Hotel
  • Bonsella Prestige Hotel and Spa Hanoi
  • Bonsella Prestige Hotel and Spa Hotel Hanoi

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Rollaway beds are available for VND 575000.0 per day

Airport shuttle service is offered for an extra charge of VND 700000 per vehicle (roundtrip)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Bonsella Prestige Hotel and Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Bonsella Prestige Hotel and Spa.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an onsite restaurant that offers local cuisine. Nearby restaurants include Dragonfly (3-min walk), Minh Chai Vegan Restaurant (3-min walk), and Com Suon 47 (3-min walk).
  • Yes, an airport shuttle is available. The charge is VND 700000 per vehicle roundtrip.
  • Bonsella Prestige Hotel and Spa has a 24-hour fitness center and spa services.
9.6.Exceptional.
  • 10.0.Exceptional

    Hanoi gem

    We are so happy to have chosen this hotel. The staff was very accommodating, amazing breakfast included. Bed was very comfortable. Would recommend.

    Sharon, 2 night trip with friends, Feb 15, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Not bad little hotel central to all the action. Gym bit too small tho if like exercising for 4 star. Staff where amazing helpful always willing to help. Overall cant complain for cost paid

    Paul, 1 night trip with friends, Feb 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great costumer service

    Wonderful costumer service, fantastic location, clean rooms, tasty breakfast. Everyone was so kind and thoughtful.

    John R, 1 night trip, Feb 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel is right in Old Town yet it is super clean and very quiet. The staff was super and always ready to help us navigate the city. And we loved the breakfast buffet. A lot of detail went into making sure there was something for every taste. Would choose this hotel anytime traveling in Hanoi.

    5 night family trip, Jan 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    great Time in Hanoi

    wonderful stay - would have ,weds to have stayed longer. It was so convenient to the lake and attractions that were close by.

    Delsa, 1 night trip, Jan 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing.. All staffs are very friendly and hardworking. Everybody are approachable and has teamwork. They did everything to make us comfortable and satisfied.

    Rita, 3 night trip with friends, Jan 10, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Good service and clean rooms

    This hotel is new, clean and it was a comfortable stay. Staff service was good and prompt too. Located in Old Quarters, it is not in a busy street which may be a good thing as it will not be as noisy. Selection of cooking styles for breakfast egg station is impressive - I tried Florentine and it was tasty.

    2 night family trip, Jan 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent !

    My family of 5 enjoyed our stay at Bonsella which is deserving of a 5* Rating. Hotel is conveniently located in the Old Quarters, priced reasonably, English speaking staff, expeditious check-in, rooms new and clean and best of all is the top-notch service. Emails were sent to offer and confirm transport arrangements. Even though our Halong Bay and Sapa Tours were not arranged through the hotel, the front desk staff (Kimmie) was responsive to alert us when our pick-ups arrived and kept the same respective rooms on both occasions when we checked back at the hotel. When my son did not have enough time for breakfast, Kimmie helped to have some food packed for him to eat on our long ride to Halong Bay. Another door staff, Henry made sure all arrival guests were served juice/coffee while waiting for our check-in. He also ensured that all our luggage bags were already parked in our rooms each time we checked back at the hotel after our tours. Additionally Bonsella served A la carte and buffet breakfast which was good. Beds come with hard and soft pillows which were thoughtful. The only con is that our rooms could hear the noise from the road as there are many food stalls near the hotel. Will definitely stay in Bonsella Prestige should we return.

    1 night family trip, Dec 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Folks at this property are thoughtful, warm and hospitable. Book it for personalized service and location. My experience was flawless with room upgrade, prompt revert, great tips and helping me out with Halong bay package. In fact i cancelled my airbnb for this property in the second leg of the stay

    Rohit, 1 night romance trip, Dec 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff was very welcoming and the room was clean and beautiful. Location of hotel is also very good. Will stay again.

    1 night family trip, Dec 21, 2019

    Verified Expedia guest review

See all 143 reviews