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All properties in Tuxtla Gutierrez, Chiapas, Mexico
1 room, 2 adults

Hotel Palace Inn

3-star3 stars
Boulevard Belisario Domínguez km.1081, Col Jardines de Tuxtla, Tuxtla Gutierrez, CHIS, 29020, Mexico

3-star hotel with outdoor pool, near Marimba Park
  • Free WiFi and free parking

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The description of hotel says parking is free but when we came they charged us $35usd Dec 30, 2020
  • Las instalaciones exteriormente estan muy bonitas y cuidadas :) En cuanto a los cuartos…Jul 18, 2020

Hotel Palace Inn

from NZ$47
  • Family Quadruple Room
  • Triple Room, 2 Double Beds, Non Smoking
  • Double Room, 2 Double Beds, Non Smoking
  • Comfort Room, 1 King Bed, Non Smoking

What’s around Hotel Palace Inn


  • Marimba Park - 35 min walk
  • Tuxtla Guitierrez Central Square - 45 min walk
  • Plaza Crystal Shopping Mall - 4 min walk
  • Cana Hueca Park - 11 min walk
  • Joyyo Mayu Park - 15 min walk
  • Plaza Bonampak Shopping Mall - 23 min walk
  • Plaza las Americas Shopping Mall - 24 min walk
  • Bicentennial Park - 26 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 47 min drive

At a glance

Key facts

Hotel size

  • This hotel has 83 rooms


  • Check-in time 7:00 AM-10:00 PM
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Water dispenser
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Pool umbrellas
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Hotel Palace Inn’s small print

Also known as

  • Hotel Palace Inn Tuxtla Gutierrez
  • Palace Tuxtla Gutierrez
  • Hotel Palace Inn Hotel
  • Hotel Palace Inn Tuxtla Gutierrez
  • Hotel Palace Inn Hotel Tuxtla Gutierrez


Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 9:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards, debit cards, and cash.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Palace Inn

  • Does Hotel Palace Inn offer free cancellation for a full refund?
    Yes, Hotel Palace Inn does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Palace Inn?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Palace Inn?
    Yes, there's free self parking.
  • Is there a pool at Hotel Palace Inn?
    Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
  • Are pets allowed at Hotel Palace Inn?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Palace Inn?
    You can check in from 7:00 AM - 10:00 PM. Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Hotel Palace Inn?
    Yes, there's an onsite restaurant. Nearby restaurants include Vips (3-min walk), Hamburgueseria Curcuma (5-min walk), and La Calabaza Encantada (6-min walk).
  • What is there to do at Hotel Palace Inn and nearby?
    Hotel Palace Inn has an outdoor pool and a garden.

Recent reviews

Very good 8.4 From 100 reviews

Exceptional 10.0
Love the place. Really clean. Really friendly and knowlegeable staff
us2 night family trip
Fair 4.0
Not recommended
Never going back
us1 night family trip
Very good 8.0
It’s a convenient location , friendly people. Nice little restaurant
us2 night family trip
Exceptional 10.0
Todo muy bien !! Lo recomiendo
Sonia, mx1 night trip
Very good 8.0
estancia bien
un hotel muy bonito agradable.respecto al servicio no cuenta con maletero ,el servicio del restaurant excelente lo que no me gusto fue la comida que ofrece muy simple para el precio .
Iris karina, mx1 night business trip
Exceptional 10.0
Excelente ubicacion
Gladys, mx1 night family trip
Good 6.0
En general bien, aunque mencionan que incluye un desayuno gratis cuando llegas al hotel no te dicen nada, los camastros descuidados , la alberca excelente
Monica, mx1 night family trip
Fair 4.0
Falta de limpieza habitacion y lo ofrecido no cump
us2 night family trip
Very good 8.0
Mejorar en los desayunos
Muy bien pero muy pobre el desayuno
Roberto, mx1 night trip with friends
Very good 8.0
Buena ubicación . Cerca de restaurantes, centro comercial.
Rosa, mx3 night family trip

Hotel Palace Inn