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Zhangjiajie Huatian Hotel

Photo gallery for Zhangjiajie Huatian Hotel

Front of property
Family Suite | 1 bedroom, premium bedding, in-room safe, desk
Restaurant
Lounge
Family Suite | Bathroom | Shower, free toiletries, hair dryer, dressing gowns

Overview of Zhangjiajie Huatian Hotel

Zhangjiajie Huatian Hotel

5.0 star property
Zhangjiajie upmarket hotel with 3 restaurants
8.6 out of 10 Fabulous
8.6/10 Fabulous

17 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Huatian Town, Guanliping, Yongding District, Zhangjiajie, 427000
Main amenities
  • Daily housekeeping
  • 3 restaurants
  • Breakfast available
  • Free airport shuttle
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 5 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Yongding
  • Zhangjiajie National Forest Park - 5 min drive

Getting around

  • Zhangjiajie (DYG) - 16 min drive
  • Free airport shuttle

Restaurants

  • 印象老灶台 - 2 min walk
  • Mr.F cafe集装箱咖啡馆 - 9 min walk
  • 清雅商务会所 - 16 min walk
  • 十字茶馆 - 12 min walk
  • 古楼安氏茶馆 - 12 min walk
Map

About this property

Zhangjiajie Huatian Hotel

Zhangjiajie Huatian Hotel is only 4.4 mi (7 km) from the airport and offers a free shuttle (available on request). Guests can grab a bite to eat at one of the 3 restaurants and visit the fitness centre for a workout. Fellow travellers like that the accommodation is size.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 500 rooms

Arriving/Leaving

  • Check-in time from noon until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • On-site parking is limited

Transfers

  • Free airport shuttle from 7:00 AM to 10:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 3 restaurants
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Local/corner shop

Working away

  • Business centre
  • 5 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre

Accessibility

  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 43-inch LCD TV

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: CNY 500.0 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 68 for adults and CNY 38 for children

Children & extra beds

  • Rollaway beds are available for CNY 200.0 per day
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.

Also known as

Huatian Hotel
Zhangjiajie Huatian
Zhangjiajie Huatian
Zhangjiajie Huatian Hotel Hotel
Zhangjiajie Huatian Hotel Zhangjiajie
Zhangjiajie Huatian Hotel Hotel Zhangjiajie

Frequently asked questions

Does Zhangjiajie Huatian Hotel offer free cancellation for a full refund?
Yes, Zhangjiajie Huatian Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Zhangjiajie Huatian Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Zhangjiajie Huatian Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Zhangjiajie Huatian Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Zhangjiajie Huatian Hotel?
Yes, a free airport shuttle is available from 7:00 AM to 10:00 PM on request.
What are the check-in and check-out times at Zhangjiajie Huatian Hotel?
You can check in from noon - midnight. Check-out time is noon.
What is there to do at Zhangjiajie Huatian Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Zhangjiajie Huatian Hotel?
Yes, there are 3 on-site restaurants.

Reviews

8.6

Fabulous

8.0/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

7.9/10

Property conditions & facilities

Reviews

10/10 Exceptional

Staff was nice. They provided us with a fruit platter as a welcoming gift. We were there for Christmas and they provided us with small dessert and gift for Christmas.
Ann, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff were very accommodating as I had come to Zhangjiajie on a research project and I wasn't sure how to find the village I needed to. Broad Hu, in particular, helped by organising a guide at short notice and changing my travel plans made by a third party to make the project a success.
1-night family trip
Verified Wotif guest review

2/10 Poor

Aircond not working for my 5 nights stay due to Aircond maintenance? So disappointed and so hardly to sleep and get sick fever sore throat. So bad. Lost of confident about china hotel. Room request more drink water get extra charge so bad it’s so called 4 stars hotel? Please don’t go to this hotel. Don’t recommended.
5-night romance trip
Verified Expedia guest review

8/10 Very good

Good hotel for the price
Great location. Great tourist office attached that was very helpful. Hotel was a little old and just ok for another big hotel.
Roy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Easy to get to from the airport. Central to city, close to bus / train stations and cable car for mountain. The rooms are large and spacious but the chairs and stool in this room needs to be replaced or re-upholstered as they are showing signs of wear. If this hotel wants to attract more western visitors then the reception staff need to learn basic English. whenever I tried to communicate the staff member had to call over a colleague who understood a little English. English speaking staff in China are a big asset in attracting western tourists.
4-night trip
Verified Expedia guest review

6/10 Good

Good location
Arrived late at night, and the lighting was very dim and the hallways very dark, we did not think it was a 5 star hotel, it looked uninviting, however with the light of day we did see that it had potential. "No smoking" signs were ignored. English was not spoken and communication was difficult. Room was big, clean enough but did find something left by the last occupants. Close to shops and very close to the cable cars up to Tianman Mountain. Area comes alive in the evening with activities across the road at the square.
Sonya, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

All good. Convenient to all amenities. Good services & politeness
Thomas, 6-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Room is clean and spacious. Check in swift and smooth.
1-night trip
Verified Expedia guest review

10/10 Exceptional

We were upgraded to a doremon suite when the hotel saw that we had kids. Tina at the front desk was absolutely amazing. She went out of her way during our stay and to make sure that we got to the airport on time. Everyone should have someone like her on their team. The hotel does not have 24 hours room service. And the city closes early. But one of the bell boys personally took my husband to the local KFC to get some food. The customer service, despite the language barrier is the most homeliest that I have ever experienced. The hotel is old. Room was large and the view is fantastic. They have everything there for you - but it’s not the most luxurious in terms of finishings. It’s the best hotel in downtown and 5 minutes walk away from the cable car and the downtown street of restaurants.
1-night family trip
Verified Expedia guest review