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All properties in Akumal, Quintana Roo, Mexico

Hammock Heaven

3.5-star hotel with 5 restaurants, near Akumal Beach

  • Free WiFi and free parking
From
NZ$211

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 38.
1 / 38Outdoor Pool
10.0.Exceptional.
  • First of all, Joan was a super hostess who was very friendly. Very clear directions were given for this hidden gem. The view from our balcony was serene. We came at night but…

    Mar 25, 2019

See all 1 review

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Kitchen
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 2 guestrooms
  • Daily housekeeping
  • Near the beach
  • 5 restaurants
  • Outdoor pool
  • 24-hour fitness center

For families

  • Children's pool
  • Kitchen
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available

What’s around

  • Akumal Beach - 36 min walk
  • Riviera Maya Golf Club - 24 min walk
  • Aktun Chen - 24 min walk
  • Hekab Be Biblioteca - 2.7 mi / 4.4 km
  • Akumal Ecological Center - 2.9 mi / 4.7 km
  • Half Moon Bay - 3.5 mi / 5.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Panoramic Studio Suite, Multiple Beds, Kitchen, Ocean View (Hammock Heaven)
  • Superior Studio, 1 King Bed, Kitchenette, Oceanfront (Oceanfront Oasis)

Location

  • Akumal Beach - 36 min walk
  • Riviera Maya Golf Club - 24 min walk
  • Aktun Chen - 24 min walk

What’s around

Landmarks

  • Akumal Beach - 36 min walk
  • Riviera Maya Golf Club - 24 min walk
  • Aktun Chen - 24 min walk
  • Hekab Be Biblioteca - 2.7 mi / 4.4 km
  • Akumal Ecological Center - 2.9 mi / 4.7 km
  • Half Moon Bay - 3.5 mi / 5.6 km
  • Yal-ku Lagoon - 4.3 mi / 6.9 km
  • Xel-Há Park - 6.8 mi / 10.9 km
  • Dos Ojos Cenote - 8.5 mi / 13.7 km
  • Xcacel Beach - 5.7 mi / 9.1 km
  • Jungle Place - 5.9 mi / 9.5 km

Getting around

  • Cozumel Intl. Airport (CZM) - 27.4 miles/44 km

At a glance

Hotel size

  • This hotel has 2 rooms

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 5 restaurants
  • Water dispenser

Things to do

  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Spa services on site
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Pool sun loungers
  • Pool umbrellas

Services

  • Tours/ticket assistance

Facilities

  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Smart TV
  • Netflix
  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and massages.

Dining

Sarape - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Hammock Heaven Apartment Akumal
  • Hammock Heaven Apartment
  • Hammock Heaven Akumal
  • Hammock Heaven Hotel
  • Hammock Heaven Akumal
  • Hammock Heaven Hotel Akumal

Optional extras

Housekeeping is offered for an extra charge of USD 30 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property accepts debit or credit cards and credit cards.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 250.0 per stay

  • Cleaning fee: USD 40.0 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in starting at 3:00 PM. Check-out time is 11:00 AM.
  • Yes, there are 5 onsite restaurants, featuring Mexican cuisine. Nearby restaurants include Crêpe (2.7 mi), Loncheria Akumalito (2.8 mi), and Imelda's Ecocina (2.8 mi).
  • Have fun during the warmer months with activities such as beach yoga. Additional recreation onsite includes aerobics and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and spa services. Hammock Heaven also has a garden.