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Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel

Hotel with outdoor pool, near CityCentre

  • Free buffet breakfast, free WiFi, and free parking
From
NZ$140

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
Pool. Image 1 of 57.
1 / 57Pool
9.0.Superb.
  • it was good

    Jun 8, 2021

  • Perfect and relaxing

    May 28, 2021

See all 103 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG), SafeStay (AHLA - USA), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Dining options
Easy parking
Shopping
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 123 smoke-free guestrooms
  • Weekly housekeeping
  • Outdoor pool
  • Fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In Memorial
  • Town and Country Village - 20 min walk
  • Memorial City Mall - 2.4 mi / 3.8 km
  • CityCentre - 0.6 mi / 0.9 km
  • Memorial Park - 8.5 mi / 13.8 km
  • Westheimer Rd - 4 mi / 6.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Standard Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Accessible, Non Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking (Mobility)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Suite, 1 King Bed, Accessible, Non Smoking
  • Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)
  • Premium Room

Location

  • In Memorial
  • Town and Country Village - 20 min walk
  • Memorial City Mall - 2.4 mi / 3.8 km

What’s around

Landmarks

  • In Memorial
  • Town and Country Village - 20 min walk
  • Memorial City Mall - 2.4 mi / 3.8 km
  • CityCentre - 0.6 mi / 0.9 km
  • Memorial Park - 8.5 mi / 13.8 km
  • Westheimer Rd - 4 mi / 6.4 km
  • Harwin Drive Shopping District - 5.6 mi / 9 km
  • TopGolf Houston - 5.7 mi / 9.2 km
  • Bear Creek Pioneers Park - 6.6 mi / 10.6 km
  • Houston Country Club - 7.4 mi / 11.9 km
  • Schlumberger Headquarters - 7.8 mi / 12.5 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 33 min drive
  • Houston William Hobby Airport (HOU) - 39 min drive
  • Houston, TX (EFD-Ellington Field) - 40 min drive
  • Houston Station - 24 min drive

At a glance

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Elevator

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Handrails in stairways
  • Visual fire alarm

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekly housekeeping provided
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Holiday Inn Express Houston W Memorial City Area Hotel
  • Holiday Inn Express Houston W Memorial City Area
  • Express Houston W Memorial Ci
  • Holiday Inn Express Suites Houston W Memorial City Area
  • Holiday Inn Express Suites Houston Memorial City Centre

Optional extras

Rollaway beds are available for USD 15.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:00 AM to 11:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Sal y Pimienta Kitchen (12-min walk), Ruggles Green (14-min walk), and Cyclone Anaya’s Mexican Grill (15-min walk).
  • Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel has an outdoor pool and a fitness center.
9.0.Superb.
  • 10.0.Exceptional

    GREAT CUSTOMER SERVICE

    When I first came, the staff was wearing a mask which is appreciated during this times. It was clean bright and new and in a good location right across from city centre and lots of restaurants. It was a quick check-in, but they booked me in the wrong room . I asked for a suite and got a regular room. Called downstairs and she quickly changed my room and met me upstairs to bring my new keys. The room I stayed in was large, spacious and clean. Appreciated that the remote and other items were sanitized in baggies for prevent germs. It was cozy and no bad smells or anything. I felt very comfortable in the room. Only complaint was bed was a little too soft. Some may prefer that but I felt like I sunk in and didn't get the best night sleep. (Personal preference) The breakfast was yummy and lots of option. Bacon, eggs cinnamon rolls, cereal, oatmeal, juice etc.. it was alot more than other places would offer so it was a good selection and fresh coffee. The staff again was too tier in customer service m they were super friendly which is rare these days. Parking was great and we even had a dip in the pool. It was not crowded or dirty great mini vacation from home and I would come back and recommend. Excellent service and hotel! Great value

    Christa, 2 night family trip, May 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was a very good atmosphere and very friendly staff

    Jason, 2 night family trip, Apr 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Had a great stay-cation here. The room was clean and cozy. The front desk check in and checkout was fast, easy and the customer service was great.

    1 night trip, Apr 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    breakfast was disappointing, everything was great

    buffet breakfast was not a buffet and had very limited options

    Gabrielle, 1 night family trip, Apr 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean and Convenient

    Clean, excellent location for Memorial City Mall. About 5 minutes away

    1 night family trip, Apr 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Convenient business location

    This is the third time I've stayed at this hotel for business in the area. It's clean and check in/out is always easy.

    1 night business trip, Apr 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Happy Couple

    We've stayed here twice and the service and comfort have been outstanding! I'm sure that we will be visiting this hotel again!

    Leonard, 1 night trip, Apr 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome new ihgholiday inn suites

    Awesome staff and super convenient location, all ordered food from three places one night and it was all there perfect and way faster than averaged. Privacy as a guest, nice pool and smoking areas for butts. Good Togo breakfast choices just miss the real one at IHGS. And cream cheese muffins with milk . would be nice if added oh and tampons or pads in bathrooms. Ants in first room on fifth floor by Kerrigan but Lauren moved us after our phone still had trouble they were all accommodating in every way even though my phone was broken they didn’t seem too annoyed lol

    Whitney, 1 night family trip, Mar 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Smell like New

    Jose, 1 night trip, Mar 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent clean property that has easy access to great restaurants, freeways and shopping malls

    3 night business trip, Mar 3, 2021

    Verified Travelocity guest review

See all 103 reviews