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Ikal Hotel Tulum

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Plunge Pool Mayan Suite | Premium bedding, minibar, individually decorated, individually furnished
2 outdoor pools
Jungle Mayan Suite | Terrace/patio
Plunge Pool Mayan Suite | Terrace/patio
Oceanfront Suite with Plunge Pool | Premium bedding, minibar, individually decorated, individually furnished

Overview of Ikal Hotel Tulum

VIP Access

Ikal Hotel Tulum

3.5 star property
3.5-star beachfront hotel with restaurant, near Playa Paraiso

8.0/10 Very good

113 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Lounge area
Carretera Tulum-Boca Paila km 3, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Free beach club on site
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Beach bar
  • Coffee shop/cafe
  • Spa services
For families
  • Children stay free
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
  • Minibar

Room options

About this area

What's nearby

  • On the beach
  • Playa Paraiso - 4 min walk
  • Tulum Mayan Ruins - 11 min walk
  • Tulum National Park - 7 min drive
  • Tulum Beach - 13 min drive
  • Gran Cenote - 20 min drive
  • Sian Ka'an Biosphere Reserve - 30 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 110 min drive
  • Airport shuttle (surcharge)


  • Bar Adelita - 5 min walk
  • Kitchen Table - 11 min walk
  • Casa Maria - 14 min walk
  • El Capitan - 5 min drive
  • La Coqueta - 5 min drive

About this property

Ikal Hotel Tulum

At Ikal Hotel Tulum, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll be within a 15-minute walk of Tulum Mayan Ruins. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages. Offering a beachfront location, Maia serves international cuisine and is open for breakfast and lunch. A beach bar, a snack bar/deli and a terrace are other highlights. The helpful staff and beach get good marks from fellow travellers.


English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms
  • Arranged over 1 level


  • Check-in time from 3:00 PM until 10:30 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:30 AM - 10:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site parking only available on request
  • On-site parking is limited


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Ecotours nearby
  • Hiking/biking trails nearby


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas


  • Built in 2019
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 2 outdoor pools
  • Spa services


  • Upper floors accessible by stairs only


  • English
  • French
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Champagne service


  • Daily housekeeping

Special features


Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.


Maia – This beachfront restaurant specialises in international cuisine and serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Refundable deposits

  • Deposit: USD 250 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.45 per accommodation, per night

Optional extras

  • Breakfast costs between USD 12 and USD 25 for adults, and USD 12 and USD 25 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 135 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 35.0 per night
  • Airport shuttle for children between the ages of 2 and 12 costs USD 135 (one-way)
  • Guests must contact this property in advance to reserve rollaway/extra beds


  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

IKAL Tulum Hotel
Ikal Tulum Cabin
Ikal Hotel Boutique
Ikal Boutique
Hotel Ikal Hotel Boutique Tulum
Ikal Hotel Boutique Tulum Tulum
Ikal Boutique Tulum
Hotel Ikal Hotel Boutique Tulum Tulum
Tulum Ikal Hotel Boutique Tulum Hotel
Ikal Tulum
Ikal Hotel Tulum Hotel
Ikal Hotel Tulum Tulum
Ikal Hotel Boutique Tulum
Ikal Hotel Tulum Hotel Tulum

Frequently asked questions

Does Ikal Hotel Tulum offer free cancellation for a full refund?
Yes, Ikal Hotel Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ikal Hotel Tulum?
As of 9 December 2022, prices found for a 1-night stay for 2 adults at Ikal Hotel Tulum on 9 January 2023 start from NZ$437, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ikal Hotel Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ikal Hotel Tulum?
Yes, there are 2 outdoor pools.
Are pets allowed at Ikal Hotel Tulum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ikal Hotel Tulum?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Ikal Hotel Tulum?
Yes, an airport shuttle is available. The charge is USD 135 per vehicle one-way.
What are the check-in and check-out times at Ikal Hotel Tulum?
You can check in from 3:00 PM - 10:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Ikal Hotel Tulum and nearby?
Have fun during the warmer months with activities such as beach yoga. Additional recreation on-site includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include spa services and a picnic area. Ikal Hotel Tulum also has a garden.
Are there restaurants at or near Ikal Hotel Tulum?
Yes, Maia offers al fresco dining, international cuisine and garden views. Nearby restaurants include Bar Adelita (5-min walk), Kitchen Table (11-min walk) and Casa Maria (14-min walk).
Does Ikal Hotel Tulum have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Ikal Hotel Tulum like?
Ikal Hotel Tulum is a short 11-minute walk from Tulum Mayan Ruins and 4 minutes' walk from Playa Paraiso. The local area is quiet and popular with nature enthusiasts.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



4/10 Fair

Great project - poor management
A great project with very poor management where profit is put before loss. If your holiday goes smooth you probably won’t find any issues. I guarantee you though you’ll have something going wrong and that’s when you’ll realise that the troubleshooting is very poor. From water drainage issues in the shower / bath / toilet (in two different rooms) to electricity going off every night of our stay. Generators weren’t working all the time and the no Management in the evenings or weekends. There’s no privacy in the toilet or the bath in the regular rooms. Unless you go for a treehouse or above. The water in the bath doesn’t drain well . Picture attached attached was 10mins after a 5 mins shower.
zahir, 3-night trip with friends
Verified guest review

8/10 Very good

Sofia, 6-night trip
Verified Expedia guest review

6/10 Good

The room was beautiful. The view was amazing. Had my own private pool but my area was not very private. My neighbors constantly walked by my room and always had to take a peek. I either had to close my curtains for privacy and lose my view, or keep my curtains open and deal with the constant stares. The room was like glamping very outdoorsy. Even with all the doors closed you were still exposed to all the outdoor elements. The worst was the bugs. There were lots of bugs. They were even in my bed. If you're susceptible to mosquitos you won't like it here. And to top it off on my last day I found a water bug in my bathroom. Oh and the place is literally on the beach so sand is everywhere.
Sheana, 6-night romance trip
Verified Expedia guest review

2/10 Poor

Rachel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The way the villas are arranged at Ikal is just amazing. The outdoor garden space, showers, and bathrooms are so refreshing. It's like you're glamping but with all the necessary amenities. It is something I have never experienced before. The property also had scooters and bikes onsite for rent. The restaurant provided breakfast, lunch, and dinner. The staff was very helpful when it came to questions, recommendations, and help with anything in general. They were easy to contact by Whatsapp and by going to the front office. The staff did everything necessary to accommodate my needs and requests during my stay. Niki helped us with most of our requests and he was excellent! He was always patient with us and provided excellent customer service! I can't say thanks enough.
Mark, 4-night romance trip
Verified Expedia guest review

2/10 Poor

AVOID! This was by far the worst experience ever. The staff is extremely rude and not accommodating. The AC doesn't work and we had dead bugs on our bed. We were originally suppose to stay from Sunday- Friday but, decided to head back home on Tuesday. Power went out Tuesday morning around 4am and there wasn't any staff available to assist us since staff leaves at 9:00pm and returns the next morning at 7:00am. We were left with no power and no communication with anyone. When staff finally arrived they apologized for the power outage. They did not make any accommodations and refused to give us a refund. The beach is dirty and consists of motorized boats. This place is nothing like the photos. Please don't be fooled like we were. Please save your money and save yourself the headache. Do not book! I have never left a negative review on anything . I do not want someone going through the same experience we had.
Kayla Chrisny, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

xinjing, 1-night trip
Verified Expedia guest review

10/10 Exceptional

James, 4-night trip
Verified Expedia guest review

2/10 Poor

Ioannis, 5-night trip
Verified CheapTickets guest review

10/10 Exceptional

Beautiful property, best in tulum
Tiki, 4-night romance trip
Verified Expedia guest review