Kashama Eco Resort y Spa

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Outdoor pool
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Overview of Kashama Eco Resort y Spa

Kashama Eco Resort y Spa

3.5 star property
Family-friendly hotel in Valle Hermoso with spa and outdoor pool

6.0/10 Good

5 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
The price is $159
Price available on 05/07/2022
Map
Valle Hermoso, Santo Domingo de los Tsachilas, Valle Hermoso
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Outdoor pool and lazy river
  • Sauna
  • Steam room
  • Children's pool
  • Swim-up bar
  • Bar/lounge
  • Room service
  • Business center
  • Terrace
  • Air conditioning
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 143 min drive

About this property

Kashama Eco Resort y Spa

Kashama Eco Resort y Spa is a great choice for a stay in Valle Hermoso. Guests can visit the spa to indulge in massages, facials, or body treatments, and international cuisine is served at El Pambil, which is open for breakfast, lunch, and dinner. Other highlights include an outdoor pool, a lazy river, and a bar/lounge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 2:00 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–9:30 AM
  • Bar/lounge
  • Swim-up bar
  • Private dining
  • Private picnics
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Children's pool
  • Lazy river
  • Playground
  • Stair gate

What to do

  • Access to nearby outdoor pool

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Lazy river
  • Sauna
  • Steam room

Languages spoken

  • English
  • Italian
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Chef
  • Free bottled water
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

The spa is open daily.

Dining

El Pambil - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Roca - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
La Roca - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: USD 25 per night
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Kashama Eco Resort y Spa Valle Hermoso
Kashama Eco Resort y Spa
Kashama Eco y Spa Valle Hermoso
Kashama Eco y Spa
Kashama Eco Y Valle Hermoso
Kashama Eco Resort y Spa Hotel
Kashama Eco Resort y Spa Valle Hermoso
Kashama Eco Resort y Spa Hotel Valle Hermoso

Frequently asked questions

Overall score and ratings

6.0

Good

7.3/10

Cleanliness

4.5/10

Staff & service

6.0/10

Property conditions & facilities

8/10 Very good

1-night trip
Verified Expedia guest review

2/10 Poor

We cancel at the property, very unprofessional, rude and deshonest front desk agent !
1-night family trip
Verified Expedia guest review

6/10 Good

Experiencia fallida
El lugar es espectacular, al estar frente a un río y con las comodidades del hotel son una buena combinación, PERO el servicio terrible, para servir un desayuno continental más de una hora, para responder a algún requerimiento con una desobligación...
Santiago, 1-night family trip
Verified Hotels.com guest review

6/10 Good

EDUARDO, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Diana, 1-night romance trip
Verified Hotels.com guest review