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The Westin Bonaventure Hotel and Suites, Los Angeles

4-star hotel with 3 restaurants, near Walt Disney Concert Hall

  • Free WiFi
From
NZ$264

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Bathroom
  • City Suite, 1 Bedroom, City View, Tower - Bathroom
  • Terrace/Patio
Terrace/Patio. Image 1 of 84.
1 / 84Terrace/Patio
8.0.Very good.
  • Bad service, there was long lines waiting for the only one working elevator, which was…

    Jun 18, 2021

  • Great hotel staff was friendly and helpful l. Room was nice for the mist part. Doors and…

    Jun 15, 2021

See all 1,651 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 1358 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center

What’s around

  • In Downtown Los Angeles
  • Walt Disney Concert Hall - 12 min walk
  • Staples Center - 16 min walk
  • Microsoft Theater - 20 min walk
  • L.A. Live - 20 min walk
  • Los Angeles Convention Center - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • City Room, 1 King Bed, Non Smoking, City View
  • City Room, 2 Double Beds, Non Smoking, City View
  • City Room, 1 Queen Bed, Non Smoking, City View
  • City Room, 1 King Bed, Non Smoking, City View
  • City Suite, 1 Bedroom, City View, Tower
  • City Suite, 1 Bedroom, City View, Tower
  • City Suite, 1 Bedroom, Non Smoking, City View

Location

  • In Downtown Los Angeles
  • Walt Disney Concert Hall - 12 min walk
  • Staples Center - 16 min walk

What’s around

Landmarks

  • In Downtown Los Angeles
  • Walt Disney Concert Hall - 12 min walk
  • Staples Center - 16 min walk
  • Microsoft Theater - 20 min walk
  • L.A. Live - 20 min walk
  • Los Angeles Convention Center - 21 min walk
  • University of Southern California - 2.8 mi / 4.5 km
  • Dodger Stadium - 2.6 mi / 4.1 km
  • Dolby Theater - 8 mi / 12.8 km
  • Rose Bowl Stadium - 12.2 mi / 19.6 km
  • Disneyland® - 27.5 mi / 44.2 km

Getting around

  • Los Angeles Intl. (LAX) - 28 min drive
  • Bob Hope Airport (BUR) - 18 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 14 min drive
  • Long Beach Municipal Airport (LGB) - 28 min drive
  • Van Nuys, CA (VNY) - 26 min drive
  • Los Angeles Union Station - 6 min drive
  • Los Angeles Cal State Station - 7 min drive
  • Glendale Transportation Center - 8 min drive
  • 7th Street - Metro Center Station - 7 min walk
  • Pershing Square Station - 9 min walk
  • Civic Center Station - 15 min walk

At a glance

Hotel size

  • This hotel has 1,358 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)
  • Restrictions apply*
  • 1 per room (up to 40 lbs)
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite valet parking (USD 49 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • 19 coffee shops/cafés
  • 24-hour room service

Things to do

  • Outdoor pool
  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

LA Prime - This steakhouse serves dinner only.

Lakeview Bistro - This restaurant serves breakfast and lunch. Open daily.

BonaVista Lounge - This lobby lounge serves light fare only. Open daily.

Lobby Court Coffee Bar - This café serves lunch, dinner, and light fare. Open daily.

Small print

Also known as

  • Bonaventure
  • Westin Hotel Bonaventure
  • The Westin Bonaventure Hotel And Suites
  • The Westin Bonaventure Hotel Los Angeles
  • Westin Los Angeles
  • The Westin Bonaventure Hotel Suites
  • The Westin Bonaventure Hotel and Suites, Los Angeles Hotel
  • The Westin Bonaventure Hotel and Suites, Los Angeles Los Angeles
  • Bonaventure Hotel
  • Bonaventure Hotel Westin
  • Hotel Bonaventure
  • Hotel Westin Bonaventure
  • Westin Bonaventure
  • Westin Bonaventure Hotel
  • Westin Bonaventure Hotel Los Angeles
  • Westin Bonaventure Los Angeles

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered valet parking costs USD 49 per night with in/out privileges

Rollaway beds are available for USD 30.0 per night

Breakfast costs between USD 5 and USD 25 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Breakage deposit: USD 200

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Westin Bonaventure Hotel and Suites, Los Angeles does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 49 per night. Electric vehicle charging is available.
  • Yes, there's an outdoor pool.
  • Yes, dogs stay free, with a limit of 1 per room and maximum weight of 40 lbs per pet. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include Cafe Pinot (3-min walk), Drago (4-min walk), and Chaya (4-min walk).
  • No, this hotel doesn't have a casino, but Commerce Casino (11-min drive) and The Bicycle Casino (13-min drive) are both nearby.
  • The Westin Bonaventure Hotel and Suites, Los Angeles has 3 bars and an outdoor pool, as well as a 24-hour fitness center.
8.0.Very good.
  • 2.0.Poor

    Don’t stay here

    My stay was not pleasant. The hotel has no accommodations. It also needs a major upgrade. The mattress was uncomfortable. There are no USB ports to charge electronic devices. There was no guide for the cable tv. There was no streaming options for Netflix, Hulu, YouTube, or pandora. The room smelled like a dirty bathroom. The restaurant downstairs delivered ice cold food that was supposed to be hot. The only thing that was warm was the bread from the sandwiches. The meat on the inside of the sandwich was ice cold upon delivery.

    Danielle, 1 night trip, Jun 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent Hotel

    Overall this hotel did not disappoint. Everything was very clean and we felt safe. My only complaint was the beds were a little too hard for my comfort. Also I paid extra for a room with the city view and I wouldn’t do that again, the view was just the buildings across from the hotel.

    KRISTINA, 3 night family trip, Jun 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Convenient location, quiet room.

    Great location for what we wanted to do downtown. Room was clean and the beds were comfortable. The only negative was that the parking lot was very very busy so we had to wait a while to park and 20 minutes to get the car after checkout.

    Gwen, 1 night family trip, Jun 11, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    A gem that has lost it’s luster

    Pandemic problems. Restaurant and services were sub par, a nice property but in need of updating,

    Matt, 2 night family trip, Jun 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The stay overall was great, beds were comfortable, room and view was awesome, also super convenient to be a short Uber ride away for bars and restaurants.

    Ian, 1 night trip with friends, May 29, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Don’t waste your money here

    Absolutely terrible, complete nightmare and definitely not worth the price. Located in a terrible neighborhood full of ghetto folks walking around, elevators smelled like urine and the rooms felt disgusting. Room service is nonexistent and all amenities were out of reach since reservations are required from days in advance.

    Mohammad Amin, 2 night trip with friends, May 27, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Westin DTLA

    From the lobby it looks very nice and welcoming however the rooms are very mediocre in my opinion. I was in 2 separate rooms for 2 nights and between both rooms, I had 1 light flickering to the point where the bulb just burned out, black stains on the bed sheets and red stains on the supposedly clean white towels. The 1st room I didn’t get a bath robe but the 2nd room I did even though they were the same. The inconsistency was something I wouldn’t have expected from a higher end hotel.

    Josh, 1 night trip, May 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The water facets in bathroom had water flow issues. Very difficult to use when water would barely come out into sink. The facet head needed to be cleaned out.

    Donald, 2 night business trip, May 24, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Saddened & disgusted.

    Stayed here many times before and I was saddened and disgusted to see the neglect this time around. Dusty walls, stained carpets, filthy windows, water features not working and the ‘to go’ pick up food offering was worse than something I’d get from a gas station. LA Prime is closed Monday - Wednesday and the ‘A la carte’ breakfast with Starbucks coffee was average at best. DTLA has always been a dump but now it’s filthy and dangerous too. I actually witnessed 2 men in the lobby restroom filling crack pipes while opening talking about how badly men like them are treated in jail. The guests walking around, frankly, made us feel unsafe. I hope Marriott can do something to improve this iconic hotel. The Bonaventure was never a luxurious property but it was cool, clean, convenient and with the Bonavista Lounge and LA Prime, offered great dining. It now offers none of these basics you would expect from Westin or Marriott.

    Nicolas, 1 night trip, May 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice easy quiet stay

    Nice quiet stay, city views, easy checkin, no weird charges after so this was good.

    Jonquinette, 1 night trip, May 21, 2021

    Verified Hotels.com guest review

See all 1,651 reviews