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Renaissance Hamburg Hotel

Hotel with restaurant, near Hamburg City Hall

  • Free WiFi
From
NZ$233

Property renovations and closures

  • The property is closed between April 01 and June 01.

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Bathroom
  • Bathroom
  • Terrace/Patio
Terrace/Patio. Image 1 of 75.
1 / 75Terrace/Patio
8.8.Fabulous.
  • Staff could be more friendlier, as well as restaurant staff, one manager in restaurant…

    Sep 14, 2020

  • The staff were very helpfull,especially Mr Kuda & Mr Mats, the Receptionists. They were…

    Aug 7, 2020

See all 455 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Safe
Convenient
Dining options
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 205 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Neustadt
  • Miniatur Wunderland - 14 min walk
  • Hamburg Dungeon - 14 min walk
  • Reeperbahn - 15 min walk
  • Elbe Philharmonic Hall - 23 min walk
  • Fish Market - 35 min walk
The property is closed between April 01 and June 01.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking (Broschek Room)
  • Superior Room, 1 King Bed, Non Smoking
  • Studio Suite, 1 King Bed, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking, City View
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Studio Suite, 2 Queen Beds, Non Smoking

Location

  • In Neustadt
  • Miniatur Wunderland - 14 min walk
  • Hamburg Dungeon - 14 min walk

What’s around

Landmarks

  • In Neustadt
  • Miniatur Wunderland - 14 min walk
  • Hamburg Dungeon - 14 min walk
  • Reeperbahn - 15 min walk
  • Elbe Philharmonic Hall - 23 min walk
  • Fish Market - 35 min walk
  • Hamburg City Hall - 6 min walk
  • Moenckebergstrasse - 7 min walk
  • St. Michaelis Church - 12 min walk
  • Hamburger Dom - 13 min walk
  • Operettenhaus - 19 min walk

Getting around

  • Hamburg Airport (HAM) - 22 min drive
  • Hamburg Dammtor Station - 12 min walk
  • Central S-Bahn - 17 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 19 min walk
  • Jungfernstieg Station - 5 min walk
  • Stadthausbrücke S-Bahn - 5 min walk
  • Gaensemarkt U-Bahn - 6 min walk

At a glance

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4 PM-noon
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only)*
  • 2 per room (up to 110 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 29.00 per day)
  • Onsite parking limited
  • Offsite parking nearby (EUR 28.00 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • 24-hour fitness facilities
  • Kayaking nearby
  • Sailing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Grab bar - near toilet

Languages Spoken

  • Czech
  • English
  • French
  • German
  • Italian

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Broscheks Sea to Table - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner.

BRICKS Bar - This lobby lounge specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Small print

Also known as

  • Hamburg Hotel Renaissance
  • Renaissance Hamburg
  • Renaissance Hamburg Hotel Hotel
  • Renaissance Hamburg Hotel Hamburg
  • Renaissance Hamburg Hotel Hotel Hamburg
  • Hamburg Renaissance
  • Hamburg Renaissance Hotel
  • Hotel Hamburg Renaissance
  • Hotel Renaissance Hamburg
  • Renaissance Hamburg
  • Renaissance Hamburg Hotel
  • Renaissance Hotel Hamburg
  • Renaissance Hamburg Hotel Hamburg

Optional extras

Self parking costs EUR 29.00 per day

Valet parking costs EUR 30.00 per day

Parking is available nearby and costs EUR 28.00 per day

Buffet breakfast is offered for an extra charge of EUR 28 for adults and EUR 28 for children (approximately)

Pets are allowed for an extra charge of EUR 20 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Renaissance Hamburg Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between April 01 and June 01.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 29.00 per day. Parking spots may be limited.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 110 lbs per pet. There's a charge of EUR 20 per pet, per night.
  • You can check in from 4 PM - noon. Check-out time is noon. Express check-in and check-out are available.
  • Yes, Broscheks Sea to Table offers regional cuisine. Nearby restaurants include The Coffee Shop (3-min walk), Brauhaus Joh. Albrecht (3-min walk), and La Prego (3-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (9-min walk) is nearby.
  • Have fun with nearby activities like fishing, horseback riding, and kayaking. Renaissance Hamburg Hotel also has a 24-hour fitness center.
8.8.Fabulous.
  • 10.0.Exceptional

    We saw a mouse on the dining area during breakfast

    2 night business trip, Feb 9, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Full of smell of sewage

    Smell of sewage was all around in the room during our stay. It might be due to this old building despite superficial renovation. We recommend those who do not like smell of sewage to avoid this facility.

    2 night family trip, Dec 27, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    he hotel is very well located and fair valued . It is a nice option that I would consider next time as well.

    Abraham, 3 night family trip, Dec 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean room, funky industrial style, super location- easily walkable to all the main tourist sites. Parking was a bit stiff at €32 per day, however, we were so “street confused” when we arrived it was a relief to pass the car off, regardless. Blocks and blocks of extremely high end designer shopping made for great window shopping, and there were five or six Christmas markets nearby.

    2 night romance trip, Dec 14, 2019

    Verified Travelocity guest review

  • 8.0.Very good

    Breakfast was expensive, over 60 euros for three so we found a much cheaper and probably better breakfast at a nearby cafe.

    1 night family trip, Oct 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel is very close to the heart of the city. Hamburg is huge but the staff were very knowledgeable about the area.

    3 night romance trip, Jul 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good hotel, very close to centre, room was clean and quite, we have everything what we needed. Good breakfast. Staff was very kind and helpful.

    1 night romance trip, Jun 29, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    The staff was Arrogant,Rude, Non-cooperative and Cheating. They changed my room from deluxe room to smaller one.

    2 night romance trip, May 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location, walking distance Clean Quiet Nice staffs

    3 night business trip, May 8, 2019

    Verified Expedia guest review

  • 2.0.Poor

    They overbooked and I did not have a room there. I did not find a hotel until 1am.

    1 night business trip, May 6, 2019

    Verified Orbitz guest review

See all 455 reviews