Sheraton Universal Hotel

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Overview of Sheraton Universal Hotel

Sheraton Universal Hotel

4.0 star property
4-star hotel with outdoor pool, near Universal Studios Hollywood

8.6/10 Fabulous

2,105 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is NZ$360
Price available on 18/09/2022
Map
333 Universal Hollywood Drive, Universal City, CA, 91608
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Self parking
  • Spa tub
  • Pool bar
  • Room service
  • Business center
  • 17 meeting rooms
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Universal Studios Hollywood - 2 min walk
  • Universal CityWalk - 12 min walk
  • The Wizarding World of Harry Potter™ - 1 min drive
  • Warner Brothers Studio - 11 min drive
  • Hollywood Bowl - 5 min drive
  • Dolby Theater - 6 min drive
  • Pantages Theatre - 5 min drive
  • Hollywood Walk of Fame - 6 min drive
  • Sunset Strip - 8 min drive
  • Los Angeles Zoo - 9 min drive
  • Hollywood Sign - 19 min drive

Getting around

  • Hollywood Burbank Airport (BUR) - 16 min drive
  • Van Nuys, CA (VNY) - 21 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 26 min drive
  • Long Beach Municipal Airport (LGB) - 39 min drive
  • Los Angeles Intl. (LAX) - 52 min drive
  • Downtown Burbank Station - 9 min drive
  • Sun Valley Station - 11 min drive
  • Glendale Transportation Center - 11 min drive
  • Universal City Station - 5 min walk

About this property

Sheraton Universal Hotel

4-star hotel near Universal Studios Hollywood
Close to Universal CityWalk, Sheraton Universal Hotel provides a poolside bar, a terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The onsite restaurant, The California's, features American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Swimming pool with sun loungers and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • An outdoor pool, a gift shop, and a TV in the lobby
  • A porter/bellhop, free newspapers, and a 24-hour front desk
  • Guest reviews say good things about the helpful staff and location
Room features
All guestrooms at Sheraton Universal Hotel have comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and showers
  • 43-inch LCD TVs with premium channels
  • Mini fridges, coffee/tea makers, and heating

Languages

Arabic, Chinese (Mandarin), English, French, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 461 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (1 per room, up to 40 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 35.20 per night; includes in/out privileges)
  • Onsite valet parking (USD 49.50 per night)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Business center
  • 17 meeting rooms
  • Conference space (32774 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • French
  • Russian
  • Spanish

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Dining

The California's - This restaurant specializes in American cuisine and serves breakfast and lunch. Reservations are required.
The Reel Pool Bar - This poolside bar specializes in Californian cuisine and serves light fare only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
In the Mix Lobby Bar - This lobby lounge serves dinner and light fare. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 21 and USD 34 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per pet, per stay

Parking

  • Self parking costs USD 35.20 per night with in/out privileges
  • Valet parking costs USD 49.50 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

Does Sheraton Universal Hotel offer free cancellation for a full refund?
Yes, Sheraton Universal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Universal Hotel?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at Sheraton Universal Hotel on 18 September 2022 start from NZ$360, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Universal Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Universal Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Sheraton Universal Hotel?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of USD 75.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Universal Hotel?
Yes. Self parking costs USD 35.20 per night. Valet parking costs USD 49.50 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Universal Hotel?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Sheraton Universal Hotel and nearby?
Sheraton Universal Hotel has an outdoor pool and a spa tub, as well as a fitness center.
Are there restaurants at or near Sheraton Universal Hotel?
Yes, The California's offers American cuisine and poolside dining. Nearby restaurants include Three Broomsticks (4-min walk), Saddle Ranch Chop House (5-min walk), and Wolfgang Puck Bistro (8-min walk).
What's the area around Sheraton Universal Hotel like?
Sheraton Universal Hotel is a short 5-minute walk from Universal City Station and 2 minutes' walk from Universal Studios Hollywood. Travelers say this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.5/10

Property conditions & facilities

8.7/10

Eco-friendliness

2/10 Poor

Xochitl, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Handaja, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cynthia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice staff. Nice spacious room for 2 people. Very comfortable bed and nice amenities. Would definitely go back. Worth it!!
Donna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alvaro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alittle watm
It was nice but hot. Our air conditioning didn’t work good. got in late due to a family emergency. So we missed a few perks that was going on at the hotel. There was no vending machines to get alittle snack.
Danya, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JENNIFER, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone was very nice and pleasant, bartender quinten was amazing, made his own grenadine that was amazing
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elba, 2-night trip
Verified Hotels.com guest review

8/10 Very good

a bad start to a nice trip
All of the personnel were friendly and helpful except the front desk person. I felt strangely unwelcomed by the clerk. Ironically, he was at the Elite desk (we are not Elite guests) but treated us like we were street people.
David, 1-night trip
Verified Hotels.com guest review