Sheraton Universal Hotel (Los Angeles, United States of America), Los Angeles hotel discounts

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Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers

Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Overview
Rooms
Location
Amenities
Policies

4-star hotel with outdoor pool, near Universal Studios Hollywood

8.6/10 Fabulous

2,342 verified Hotels.com guest reviews

Property highlights

Pool

Pet-friendly

Parking available

Free WiFi

Restaurant

Connecting rooms available

333 Universal Hollywood Drive, Universal City, CA, 91608

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Outdoor pool
Breakfast available
Fitness centre
Valet parking
Self parking
Spa tub
Pool bar
Room service
Business centre
17 meeting rooms

For families

Children stay free
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Terrace
Daily housekeeping

Room options

About this area

What's nearby

Universal Studios Hollywood - 8 min walk
Universal CityWalk - 12 min walk
The Wizarding World of Harry Potter™ - 4 min drive
Warner Brothers Studio - 6 min drive
Hollywood Bowl - 6 min drive
Dolby Theater - 6 min drive
TCL Chinese Theatre - 6 min drive
Hollywood Roosevelt Hotel - 6 min drive
Walt Disney Studios - 6 min drive
Hollywood Walk of Fame - 7 min drive
Hollywood Boulevard - 8 min drive

Getting around

Burbank, CA (BUR-Hollywood Burbank) - 17 min drive
Van Nuys, CA (VNY) - 23 min drive
Hawthorne, CA (HHR-Hawthorne Municipal) - 26 min drive
Los Angeles Intl. (LAX) - 50 min drive
Downtown Burbank Station - 10 min drive
Sun Valley Station - 12 min drive
Glendale Transportation Center - 12 min drive
Universal City Station - 8 min walk

Restaurants

In-N-Out Burger - 14 min walk
Krusty Burger - 8 min walk
Gru's Lab Cafe - 8 min walk
Lard Lad Donuts - 7 min walk
Duff Brewery Beer Garden - 11 min walk

About this property

Sheraton Universal Hotel

When you stay at Sheraton Universal Hotel, you'll be within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The California's, which serves American cuisine and is open for breakfast and lunch. Other highlights at this upmarket hotel include a poolside bar, a fitness centre and a hot tub. Fellow travellers say good things about the helpful staff and breakfast. The property is only a short walk to public transportation: Universal City Station is 8 minutes away.

Languages

Arabic, Chinese (Mandarin), English, French, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

461 rooms
Arranged over 20 floors

Arriving/Leaving

Check-in time from 4:00 PM until midnight
Check-out time is 11:00 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required

Children

Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

Pets allowed (1 per room, up to 40 lb per pet)*
Service animals welcome
Restrictions apply*

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Secured covered on-site self-parking (USD 39.60 per night; includes in/out privileges)
Secured on-site valet parking (USD 55 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site

Other information

Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli

Travelling with children

Children stay for free (see details)
Children's menu

What to do

Golfing nearby

Working away

Business centre
17 meeting rooms
Conference space (32774 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas

Facilities

ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness centre
An outdoor pool
Hot tub

Accessibility

Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Closed-captioned TV
Raised toilet seat
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Low-height worktop and sink
Height-adjustable showerheads
Grab bar near toilet
Lever door handles

Room amenities

Be entertained

43-inch LCD TV
Premium cable channels

Home comfort

Air conditioning and heating
Coffee/tea maker
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Down duvet
Premium bedding

Freshen up

Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi
Phone

Food and drink

Mini fridge

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
LED light bulbs
Recycling

Special features

Dining

The California's – This restaurant specialises in American cuisine and serves breakfast and lunch. Reservations are required.

The Reel Pool Bar – This poolside bar specialises in Californian cuisine and only serves light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.

In the Mix Lobby Bar – This lobby lounge serves dinner and light fare. A children's menu is available. Open daily.

Fees & policies

Optional extras

Full breakfast is offered for an extra charge of approximately USD 21 to 34 per person

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per pet, per stay

Parking

Covered self-parking costs USD 39.60 per night with in/out privileges
Secured valet parking costs USD 55 per night with in/out privileges

Pool, spa, & gym (if applicable)

Pool access available from 8:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Sheraton Universal

Hotel Universal

Sheraton Hotel Universal

Sheraton Universal

Sheraton Universal Hotel

Universal Hotel

Universal Sheraton

Universal Sheraton Hotel

Sheraton Universal Hotel Hotel

Sheraton Universal Hotel Universal City

Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

Does Sheraton Universal Hotel offer free cancellation for a full refund?

Yes, Sheraton Universal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Sheraton Universal Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Sheraton Universal Hotel?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Sheraton Universal Hotel?

Yes, pets are welcome, with a limit of 1 per room and maximum weight of 40 lb per pet. There's a charge of USD 75.00 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Sheraton Universal Hotel?

Yes. Self-parking costs USD 39.60 per night. Valet parking costs USD 55 per night. Electric car charging is available.

What are the check-in and check-out times at Sheraton Universal Hotel?

You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM.

What is there to do at Sheraton Universal Hotel and nearby?

Sheraton Universal Hotel has an outdoor pool and a hot tub, as well as a fitness centre.

Are there restaurants at or near Sheraton Universal Hotel?

Yes, The California's offers American cuisine and poolside dining.

What's the area around Sheraton Universal Hotel like?

Sheraton Universal Hotel is a short 8-minute walk from Universal City Station and 8 minutes' walk from Universal Studios Hollywood. Travellers say that this hotel is in a good location.

8.6

Fabulous

8.8/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness