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All properties in Toronto, Ontario, Canada
1 room, 2 adults

Sheraton Centre Toronto Hotel

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator (surcharge)
123 Queen St W, Toronto, ON, M5H2M9, Canada

4-star hotel with outdoor pool, connected to a shopping center, near Nathan Phillips Square
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Ontario may have travel restrictions in place due to COVID-19. 

  • Very Cleaned !! Very comfortable!! Good View. Nov 7, 2020
  • I liked the view of the city and how quiet it was. Oct 22, 2020

Sheraton Centre Toronto Hotel

  • Room, 1 Queen Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking, Tower
  • Room, 1 King Bed, Non Smoking, Tower
  • Room, 2 Queen Beds, Non Smoking, Tower
  • Room, 1 King Bed, Non Smoking, Tower
  • Room, 2 Queen Beds, Balcony, Garden View
  • Room, 1 King Bed, Balcony, Garden View
  • Club Room, 1 Queen Bed, Non Smoking, City View
  • Club Room, 2 Queen Beds, Non Smoking, City View
  • Club Room, 1 King Bed, Non Smoking, City View
  • Club Suite, 1 Bedroom, Non Smoking, City View
  • Junior Suite, Non Smoking
  • Suite, 1 King Bed, Non Smoking, City View
  • Suite, 1 King Bed, Non Smoking

What’s around Sheraton Centre Toronto Hotel

Landmarks

  • In Financial District
  • Nathan Phillips Square - 2 min walk
  • Toronto Eaton Centre - 7 min walk
  • Metro Toronto Convention Centre - 13 min walk
  • Scotiabank Arena - 13 min walk
  • Ripley's Aquarium of Canada - 16 min walk
  • CN Tower - 17 min walk
  • Rogers Centre - 20 min walk

Getting around

  • Pearson Intl. Airport (YYZ) - 22 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 12 min drive
  • Union Station - 10 min walk
  • Exhibition Station - 6 min drive
  • Bloor Station - 9 min drive
  • Queen St West at York St Stop - 1 min walk
  • Queen St West at University Ave Stop - 2 min walk
  • Osgoode Station - 3 min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,372 rooms
  • This hotel is arranged over 43 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Ontario may have travel restrictions in place due to COVID-19.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Restrictions apply*

  • 2 per room (up to 88 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Secured covered onsite valet parking (CAD 52 per day)

  • Onsite parking limited

  • Electric vehicle charging point on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 60
  • Conference space
  • Conference space size (feet) - 5383
  • Conference space size (meters) - 500
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • Filipino
  • French
  • Portuguese

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Link Café - Overlooking the garden, this café serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sheraton Centre Toronto Hotel’s small print

Also known as

  • Hotel Sheraton Toronto Centre
  • Sheraton Hotel Downtown Toronto
  • Sheraton Toronto Downtown
  • Sheridan Hotel Toronto
  • Toronto Sheraton
  • Sheraton Toronto Hotel Toronto
  • Sheraton Centre Toronto Hotel Hotel
  • Sheraton Centre Toronto Hotel Toronto
  • Sheraton Centre Toronto Hotel Hotel Toronto
  • Hotel Toronto Centre
  • Sheraton Centre Toronto
  • Sheraton Centre Toronto Hotel
  • Sheraton Hotel Toronto Centre
  • Sheraton Toronto Centre
  • Sheraton Toronto Centre Hotel
  • Toronto Centre Hotel
  • Toronto Centre Sheraton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

This property accepts credit cards. Cash is not accepted.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered valet parking costs CAD 52 per day

Rollaway beds are available for CAD 30.0 per night

Breakfast costs between CAD 5 and CAD 30 for adults, and CAD 5 and CAD 30 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Centre Toronto Hotel

  • Does Sheraton Centre Toronto Hotel offer free cancellation for a full refund?
    Yes, Sheraton Centre Toronto Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Sheraton Centre Toronto Hotel currently open?
    This property is closed from December 15 2020 to May 31 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Sheraton Centre Toronto Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Centre Toronto Hotel?
    Yes. Valet parking costs CAD 52 per day. Parking spots may be limited. Electric vehicle charging is available.
  • Is there a pool at Sheraton Centre Toronto Hotel?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Sheraton Centre Toronto Hotel?
    Yes, dogs stay free, with a limit of 2 per room and maximum weight of 88 lbs per pet. Service animals are exempt from fees.
  • What are the check-in and check-out times at Sheraton Centre Toronto Hotel?
    You can check in from 3 PM - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • What is there to do near Sheraton Centre Toronto Hotel?
    Recommended spots to visit include Nathan Phillips Square (2-min walk) and Toronto Eaton Centre (7-min walk), along with Metro Toronto Convention Centre (13-min walk) and Scotiabank Arena (13-min walk).

Recent reviews

Fabulous 8.8 From 2,406 reviews

Very good 8.0
Well-located and comfy. You are right downtown and within easy walking distance of all the great sights.
Paul, ca1 night trip with friends
Fair 4.0
Our room wasn’t fully clean. I saw streaks everywhere. Toilet wasn’t cleaned properly. We had an emergency and had to leave the same day and no one was there to help us. I have sent two emails, no response. Still got charged full price. Won’t be going back
V, ca1 night romance trip
Exceptional 10.0
Queen's Park Ontario, Health Coalition Protest
I enjoyed the Sheraton very much.
Alessandro, ca2 night trip
Exceptional 10.0
Great 👍 loved it here. Very comfortable. Would love to stay again!
Samantha, ca1 night trip
Very good 8.0
Visiting Toronto
Very pleasant and cordial people at the front desk that welcome us to the hotel. Our room was clean and comfortable. Pillows smelled good (I mention this because in another hotel, from a different brand name, that we stayed at last week in Kelowna the pillows smelled horrible). Breakfast was great. Considering the present situation with the pandemia, an extra hand at the coffee shop to help with delivery would have been helpful. Overall it was a great hotel.
Greta, ca2 night family trip
Exceptional 10.0
we will be back here . super clean and all the staff are friendly
Lea, ca4 night trip with friends
Exceptional 10.0
Short stay but very confortable. Very nice and spacious room. Very friendly staff.
Sami Georges, ca1 night family trip
Very good 8.0
Hotel could give better service during Covid
working trip but unfortunately our next door suite were the party suite. They should drop off clean towels in the am for their guests during this covid non service time.
Van, ca2 night business trip
Exceptional 10.0
Great location, great rooms, nice pool, very friendly staff
Chris, ca1 night trip
Exceptional 10.0
very happy with our stay
Me and my friend stay there for her bday and she really like staying there we were really happy there
Sylvia, ca2 night trip with friends

Sheraton Centre Toronto Hotel