Sheraton Hong Kong Hotel & Towers (Kowloon, Hong Kong SAR), Kowloon hotel discounts

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Premium bedding, in-room safe, laptop workspace, blackout curtains

Outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Amenities
Policies

Luxury hotel with outdoor pool, connected to a shopping centre, near Hong Kong Museum of Art

8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

Pool

Parking available

Free WiFi

Restaurant

Connecting rooms available

Air conditioning

20 Nathan Road, Tsim Sha Tsui, Kowloon

Main amenities

Daily housekeeping
Near the beach
6 restaurants and 2 bars/lounges
Outdoor pool
Breakfast available
Fitness centre
Sauna
Valet parking
Spa tub
24-hour room service
Coffee shop/cafe
Babysitting

For families

Children stay free
Babysitting (surcharge)
Fridge
Connecting/adjoining rooms available
Private bathroom
Premium TV channels

Room options

About this area

What's nearby

In Tsim Sha Tsui
Victoria Harbour - 12 min walk
Hong Kong Convention and Exhibition Centre - 27 min walk
Kowloon Bay - 29 min walk
Lan Kwai Fong - 31 min walk
1881 Heritage - 1 min drive
K11 Shopping Mall - 1 min drive
Harbour City - 2 min drive
Temple Street Night Market - 2 min drive
Nathan Road Shopping District - 3 min drive
Langham Place Mall - 3 min drive

Getting around

Hong Kong International Airport (HKG) - 31 min drive
Hong Kong East Tsim Sha Tsui Station - 3 min walk
Hong Kong Tsim Sha Tsui Station - 4 min walk
Hong Kong Jordan Station - 16 min walk
Exhibition Centre Station - 22 min walk
Hong Kong Station - 26 min walk
Tonnochy Road Tram Stop - 27 min walk

Restaurants

Ramen House Konjiki Hototogisu 金色不如帰 - 2 min walk
Omotesando Koffee - 2 min walk
Chatterbox Café - 2 min walk
今佐日本料理 - 2 min walk
Yung's Bistro - 2 min walk

About this property

Sheraton Hong Kong Hotel & Towers

Sheraton Hong Kong Hotel & Towers puts you within a 10-minute drive of Kowloon Bay and Hong Kong Convention and Exhibition Centre. Guests can take a dip in the outdoor pool or grab a bite to eat at Celestial Court, which is one of 6 restaurants and serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a fitness centre and a hot tub. Fellow travellers say good things about the breakfast and location.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Masks are required at the property

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

782 rooms
Arranged over 18 floors

Arriving/Leaving

Check-in time from 3:00 PM until anytime
Minimum check-in age – 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Required at check-in

Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*

Pets

Pets not allowed

Internet

Free WiFi in public areas
Free WiFi and wired Internet access in rooms

Parking

On-site valet parking (HKD 1920 per day)
Wheelchair-accessible parking and van parking on site
On-site parking is limited

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
6 restaurants
2 bars/lounges
Coffee shop
24-hour room service

Travelling with children

Children stay for free (see details)
Babysitting (surcharge)

What to do

Fitness classes
Yoga classes
Shopping
Beach nearby
Golf lessons nearby
Hiking/biking trails nearby

Working away

Business centre
Meeting room
Conference space (15043 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas

Facilities

Safe-deposit box at front desk
Terrace
Fitness centre
An outdoor pool
Shopping centre on-site
Hot tub
Sauna
Banquet hall
Reception hall

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Height-adjustable showerheads
Grab bar near toilet
Lever door handles

Room amenities

Be entertained

40-inch flat-screen TV
Premium cable channels
Films for purchase

Home comfort

Air conditioning
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board

Sleep well

Pillow menu
Blackout curtains
Turndown service
Premium bedding

Freshen up

Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels

Stay connected

Laptop-friendly workspace
Free newspapers
Free WiFi and wired Internet
Phone
Desk chair

Food and drink

Fridge
Microwave (on request)
Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Dining

Celestial Court – This restaurant serves lunch and dinner. Reservations are required.

Unkai – This restaurant serves lunch and dinner. Reservations are required. Open daily.

Oyster & Wine Bar – This restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

The Café – This restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.

Sky Lounge – On-site bar. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

Deposit: HKD 1000.00 per night

Optional extras

Buffet breakfast is offered for an extra charge of approximately HKD 275.00 for adults and HKD 138.00 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 February to 10 February:

Swimming pool

The property will be renovating from 8 December 2023 to 31 December 2023 (completion date subject to change). The following areas are affected:

Selected guestrooms

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

Babysitting is available for an extra charge
Rollaway beds are available for HKD 300.0 per day

Parking

Valet parking costs HKD 1920 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, mobile payments and cash.

Mobile payment options include: Alipay.

Also known as

Sheraton Hong Kong Hotel & Towers

Sheraton Hong Kong Towers

Sheraton Hotel Hong Kong Towers

Sheraton Hong Kong Hotel Towers Kowloon

Sheraton Hong Kong Hotel Towers

Sheraton Hong Kong Towers Kowloon

Sheraton Hong Kong & Towers

Sheraton Hong Kong Hotel & Towers Hotel

Sheraton Hong Kong Hotel & Towers Kowloon

Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Frequently asked questions

Does Sheraton Hong Kong Hotel & Towers offer free cancellation for a full refund?

Yes, Sheraton Hong Kong Hotel & Towers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Sheraton Hong Kong Hotel & Towers?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Sheraton Hong Kong Hotel & Towers?

Yes, there's an outdoor pool.

Are pets allowed at Sheraton Hong Kong Hotel & Towers?

Sorry, pets aren't allowed.

Is parking offered on site at Sheraton Hong Kong Hotel & Towers?

Yes. Valet parking costs HKD 1920 per day. Parking spaces may be limited.

What are the check-in and check-out times at Sheraton Hong Kong Hotel & Towers?

You can check in from 3:00 PM - anytime. Check-out time is noon.

What is there to do at Sheraton Hong Kong Hotel & Towers and nearby?

Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Additional recreation on-site includes aerobics and yoga. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Sheraton Hong Kong Hotel & Towers also has 2 bars and a sauna, as well as a fitness centre.

Are there restaurants at or near Sheraton Hong Kong Hotel & Towers?

Yes, there are 6 on-site restaurants, featuring ocean views.

What's the area around Sheraton Hong Kong Hotel & Towers like?

Sheraton Hong Kong Hotel & Towers is in Tsim Sha Tsui, a short 3-minute walk from Hong Kong East Tsim Sha Tsui Station and 5 minutes' walk from K11 Shopping Mall. Travellers say that this hotel is in a good location.

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.5/10

Amenities

8.2/10

Property conditions & facilities

7.9/10

Eco-friendliness