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All properties in Mazatlan, Sinaloa, Mexico
1 room, 2 adults

Gaviana Resort, Mazatlan, Mexico

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free WiFi
  • Dry cleaning/laundry service
Av. Playa Gaviotas 100, Zona Dorada, Mazatlan, SIN, 82110, Mexico

3.5-star beachfront resort with outdoor pool, near Mazatlan Aquarium
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free WiFi
    • Dry cleaning/laundry service
Location
Great location
WiFi
Good internet service
Pool
Great pool
Vibe
Decent vibe

Gaviana Resort, Mazatlan, Mexico

from NZ$212
  • Suite, 1 Bedroom, 1 King Bed
  • Suite, 1 Bedroom, 1 King Bed, 2 Bathrooms
  • Suite, 2 Bedroom, 3 Queen Beds
  • Suite, 2 Bedroom, 2 King Beds
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds

What’s around Gaviana Resort, Mazatlan, Mexico

Landmarks

  • In Zona Dorada
  • Mazatlan Aquarium - 33 min walk
  • Playa Norte - 33 min walk
  • Playa Brujas - 1 min walk
  • Sea Shell City Museum - 5 min walk
  • Punta Camaron Beach - 6 min walk
  • Monument to the Family - 6 min walk
  • Islands and Protected Areas of the Gulf of California - 7 min walk

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 31 min drive

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking (limited)

Payment types at the property

Other information

  • Smoke-free property
  • No alcohol allowed onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Golfing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Nightclub
  • Pool sun loungers
  • Health club
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 4300
  • Conference space size (meters) - 399.50
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height desk
  • Low-height bed
  • Wheelchair-width doorways
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch Smart TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Beach Grill - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

BAR GAVIOTAS - This bar specializes in Italian cuisine and serves brunch and dinner. Open daily.

Osyter Bar - This beach bar specializes in seafood and serves brunch only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room

Nearby

  • Golfing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Gaviana Resort, Mazatlan, Mexico’s small print

Also known as

  • Ramada Mazatlan
  • Gaviana Resort Resort
  • Gaviana Resort Mazatlan
  • Gaviana Resort Resort Mazatlan
  • Ramada Resort Mazatlan
  • Ramada Resort Mazatlan Hotel Mazatlan

Policies

  • Pool access available from 9:00 AM to 8:00 PM.
  • Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Breakfast costs between MXN 215 and MXN 245 for adults, and MXN 115 and MXN 115 for children (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Gaviana Resort, Mazatlan, Mexico

    • Is there a pool at Gaviana Resort?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
    • Are pets allowed at Gaviana Resort?
      Sorry, pets and service animals aren't allowed.
    • Is parking offered at Gaviana Resort?
      Yes, there's free self parking. Parking spots may be limited.
    • What are the check-in and check-out times at Gaviana Resort?
      You can check in from 3:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Gaviana Resort?
      Yes, there's an onsite restaurant that serves Mexican cuisine.

    Recent reviews

    Very good 8.2 From 226 reviews

    Good 6.0
    great location
    3 elevators, lots of parking and easy beach access. Noise from club/ bar is loud during the evening
    roderick, ca2 night trip
    Exceptional 10.0
    Really nice place
    Cristina, us3 night family trip
    Fair 4.0
    No service at all
    Walter, us1 night family trip
    Very good 8.0
    3 Nights
    Resort is nice but dated. The beds were more comfortable then the next resort we stayed at and the suite was very spacious. View was blocked by a tree though ☹ The music from Joe's Oyster Bar is very loud all night, so unless you're super exhausted or drunk (Lol) good luck sleeping. Elevators are SO slow and busy all the time! The food was not that good, the buffet area was messy, service was slow & we paid more than we expected. We didnt eat there again. The front desk exchange rate is better than anywhere else we looked, we did come back several times after we checked out to exchange money with them. The staff was pretty friendly.
    us3 night romance trip
    Poor 2.0
    Do not stay there
    Do not stay here ... it was the worst customer service at the front desk. They started helping other hotel guest before they finished with me and i stood there waiting for two bracelets for my husband and kid while they put them on 13 other people. The pool was full of sand, dirty plates of food near the pool, and it is soooooo noisy, we could not sleep at night because of the music playing nearby. There is no kind of sound barrier with those old windows the AC units looked they wanted to fall off that building. It was absolutely the worst place I have ever stayed. And to top it off the sheets were so stinky, they smelled like someone who was sweaty laid on them and they never got changed. I asked for extra towels for the bathroom and they gave me 1... really . And it was not cheap to stay there one.
    Maria, us1 night family trip
    Exceptional 10.0
    Loved our stay at the Ramada. Big plus is having joes oyster bar right next door
    Natalie, us3 night trip with friends
    Very good 8.0
    Good stay, bad WIFI
    Great overall. Place is a little outdated, but looks like they are still working on improving it. One bad thing I would to see them improve would be the WIFI. It was terrible.
    Charles, us2 night trip
    Very good 8.0
    Great Price - Perfect Location
    Modern room with an Awesome view of ocean. All aspects of the room were above standard. Majority of staff spoke some English. The hotel's location is close to the boardwalk, shopping and eateries.
    mark, ca2 night romance trip
    Fair 4.0
    I wouldn't recommend it
    PROS: *Location * Very nice view from the outdoor restaurant CONS: *No one in a group of 20 could connect to WiFi. Brought it to front desk attention and they say they couldn't do anything. With the cost cellphone international data rates, WiFi is essential *Small beach witch almost disappears when tide rises *The outdoor restaurant is full of doves in the mornings. While having breakfast, doves literally jumps into your plate every time you get away from your table from 5 seconds and there was a lot of flies too. *There is only one old AC on 2 rooms suites. If you put it at its lowest setting you ended up with one room at 17C and the next room at 32C (it was 37C at the time of my visit)
    us6 night trip with friends
    Exceptional 10.0
    Great hotel
    The hotel was great overall and clean. Service was also good and my hotel room was spacious, clean and comfortable. The only thing that sucked was the wifi there.
    Karen, us1 night family trip

    Gaviana Resort, Mazatlan, Mexico

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