DoubleTree by Hilton Hotel New Orleans Airport

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Overview of DoubleTree by Hilton Hotel New Orleans Airport

DoubleTree by Hilton Hotel New Orleans Airport

4.0 star property
4-star hotel in Kenner - Louis Armstrong International Airport with indoor pool and bar/lounge

7.8/10 Good

880 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
2150 Veterans Memorial Blvd, Kenner, LA, 70062
Main amenities
  • Weekly housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Free airport shuttle
  • Free area shuttle
  • Fitness center
  • Self parking
  • Coffee shop/cafe
  • Business center
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Kenner - Louis Armstrong International Airport
  • Mississippi River - 8 min drive
  • City Park - 12 min drive
  • Caesars Superdome - 14 min drive
  • Smoothie King Center - 14 min drive
  • Tulane University - 21 min drive
  • Frenchmen Street - 15 min drive
  • Canal Street - 14 min drive
  • Bourbon Street - 21 min drive
  • National World War II Museum - 16 min drive
  • Loyola University New Orleans - 25 min drive

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 5 min drive
  • New Orleans Union Passenger Terminal - 15 min drive
  • Free airport shuttle
  • Free area shuttle

About this property

DoubleTree by Hilton Hotel New Orleans Airport

Located just 2.7 mi (4.4 km) from the airport, DoubleTree by Hilton Hotel New Orleans Airport offers a free shuttle (available 24 hours). The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at River City Creole Grill, one of 2 restaurants, which serves American cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences at this upscale hotel include sofa beds and refrigerators. The WiFi and nearby shopping get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 245 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 11 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle (available 24 hours)

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Free local shuttle
  • Children's menu

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (12000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator

More

  • Weekly housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

River City Creole Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
On The Rocks - This bar specializes in American cuisine and serves lunch, dinner, and light fare.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

  • Self parking costs USD 11 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Airport New Orleans
DoubleTree Hilton Hotel New Orleans Airport
DoubleTree Hilton New Orleans Airport
DoubleTree New Orleans Airport
Hilton Hotel Airport New Orleans
Hilton New Orleans Airport
Hilton New Orleans DoubleTree
Hilton Orleans
Hotel Airport New Orleans
New Orleans DoubleTree Hotel
DoubleTree Hilton Hotel New Orleans Airport Kenner
DoubleTree Hilton New Orleans Airport Kenner
Doubletree New Orleans Airport Hotel Kenner
Doubletree By Hilton Orleans
DoubleTree by Hilton Hotel New Orleans Airport Hotel
DoubleTree by Hilton Hotel New Orleans Airport Kenner
DoubleTree by Hilton Hotel New Orleans Airport Hotel Kenner

Frequently asked questions

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

8.3/10

Staff & service

7.4/10

Amenities

7.7/10

Property conditions & facilities

7.5/10

Eco-friendliness

8/10 Very good

Kathleen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great to have the free airport shuttle
Connor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Becky, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

I liked the lighted mirror The pool was nice The tub was filthy 😡
gloria, 2-night trip
Verified Expedia guest review

8/10 Very good

The room I was given had inadequate air conditioning.
Deanna Varona, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Oo
Emma, 1-night trip
Verified Expedia guest review

4/10 Fair

Not given the type of room we reserved
When we made these reservations two months ago we reserved a room with two queen beds. When we checked in we were informed that there were no more double rooms available. The reason given was when you book through a third party (i.e.hotels.com) you are not guaranteed the room that you reserved. Instead of the double room we reserved, we were given a room with one king bed. As we are not a couple, this was not acceptable to us. We have booked many,many trips through Hotels.com and this is the first time we’ve ever heard of not being able to have the type of room we reserved
Najla R., 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Vanessa, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Not worth the money. Cheaper alternatives nearby.
Clair Alan, 1-night romance trip
Verified Expedia guest review