New Orleans Marriott Metairie at Lakeway

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Overview of New Orleans Marriott Metairie at Lakeway

New Orleans Marriott Metairie at Lakeway

4.0 star property
4-star hotel in Metairie with restaurant and bar/lounge

8.2/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
3838 N Causeway Blvd, Metairie, LA, 70002
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • 5 meeting rooms
  • 24-hour front desk
  • Computer station
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Mississippi River - 10 min drive
  • City Park - 10 min drive
  • Tulane University - 15 min drive
  • Caesars Superdome - 10 min drive
  • Smoothie King Center - 10 min drive
  • Frenchmen Street - 11 min drive
  • Canal Street - 11 min drive
  • Bourbon Street - 18 min drive
  • National World War II Museum - 12 min drive
  • Loyola University New Orleans - 20 min drive
  • Audubon Aquarium of the Americas - 19 min drive

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 14 min drive
  • New Orleans Union Passenger Terminal - 12 min drive

About this property

New Orleans Marriott Metairie at Lakeway

4-star hotel in the business district
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at New Orleans Marriott Metairie at Lakeway. Be sure to enjoy a meal at BISTREAUX Metairie, the onsite restaurant. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an elevator
  • A banquet hall, express check-out, and a 24-hour front desk
  • Multilingual staff, free newspapers, and wedding services
  • Guest reviews give good marks for the bar, helpful staff, and location
Room features
All guestrooms at New Orleans Marriott Metairie at Lakeway offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the spacious rooms at the property.
Other amenities include:
  • Pillowtop mattresses, down comforters, and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 27-inch HDTVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for dinner
This information is provided by our partners.

At a glance

Hotel size

  • 220 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3 PM - 2 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered onsite self parking (USD 20 per day; includes in/out privileges)
  • Covered onsite valet parking (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)

What to do

  • Discount at nearby fitness center
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Fishing nearby

Working away

  • Business center
  • 5 meeting rooms
  • Computer station
  • Conference space (5140 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 27-inch Smart TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

BISTREAUX Metairie - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Market - This café serves breakfast, lunch, and light fare. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 20.00 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

  • Covered self parking costs USD 20 per day with in/out privileges
  • Covered valet parking costs USD 25 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Lakeway Marriott Metairie
Lakeway Metairie
Marriott Lakeway
Marriott Lakeway Metairie
Marriott Lakeway New Orleans
Marriott Metairie Lakeway
New Orleans Marriott Lakeway
New Orleans Marriott Lakeway Hotel
New Orleans Marriott Lakeway Hotel Metairie
New Orleans Marriott Metairie Lakeway
New Orleans Marriott Metairie Lakeway Hotel
New Orleans Marriott Metairie at Lakeway Hotel
New Orleans Marriott Metairie at Lakeway Metairie
New Orleans Marriott Metairie at Lakeway Hotel Metairie

Frequently asked questions

Does New Orleans Marriott Metairie at Lakeway offer free cancellation for a full refund?
Yes, New Orleans Marriott Metairie at Lakeway does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at New Orleans Marriott Metairie at Lakeway?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at New Orleans Marriott Metairie at Lakeway?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at New Orleans Marriott Metairie at Lakeway?
Yes. Self parking costs USD 20 per day. Valet parking costs USD 25 per day.
What are the check-in and check-out times at New Orleans Marriott Metairie at Lakeway?
You can check in from 3 PM - 2 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at New Orleans Marriott Metairie at Lakeway?
No, this hotel doesn't have a casino, but Fair Grounds Race Course (10-min drive) and Treasure Chest Casino (13-min drive) are both nearby.
What is there to do at New Orleans Marriott Metairie at Lakeway and nearby?
Have fun with activities like boat tours, fishing, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. New Orleans Marriott Metairie at Lakeway also has a 24-hour fitness center.
Are there restaurants at or near New Orleans Marriott Metairie at Lakeway?
Yes, there's an onsite restaurant, BISTREAUX Metairie. Nearby restaurants include Taqueria Corona (10-min walk), Riccobono's Peppermill (11-min walk), and Kosher Cajun (11-min walk).
What's the area around New Orleans Marriott Metairie at Lakeway like?
New Orleans Marriott Metairie at Lakeway is located a short 1-minute walk from Metairie Business District. Travelers say this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

8.4/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

One of my favorite hotels to stay while visiting. Staff is great and service was great.
Cynthia, 3-night family trip
Verified Hotels.com guest review

6/10 Good

A little updating
The property needs a little updating considering the building and location.
Jeffery, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Stay
My stay was amazing ! I highly recommend this hotel. The valet was great, very helpful and quick, the room was very clean. Despite the reviews having me nervous it was honestly a great stay ! I set up the room for my girlfriend’s birthday and the hotel was absolutely okay with that, will be staying here again!
Linsay, 1-night trip
Verified Hotels.com guest review

6/10 Good

Room was changed due to broken faucet. Pool wasn’t in service. Needs updated. Wouldn’t stay again. Staff was nice however.
Constance, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

There was no safe in the room. A frig would have been nice too in the room.
Jan, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

Overpriced
The look of hotel was very nice, including the lobby and restaurant but rooms were way outdated, terrible beds and pillows…Restaurant was way over priced and food was terrible…def would not recommend for price of stay…
Amanda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Treshelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Breakfast was great, staff awesome room was perfect.
Shenerika, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gene, 1-night trip
Verified Hotels.com guest review