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Sofitel Melbourne On Collins, Melbourne, Australia

5-star5 stars
25 Collins Street, Melbourne, VIC, 3000, Australia

Luxury hotel with restaurant, connected to a shopping center, near Federation Square
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 5,944 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Great room
Food
Delicious food

Sofitel Melbourne On Collins, Melbourne, Australia

from NZ$283
  • Classic King Room (City View)
  • Superior King Room (Bay View)
  • Luxury King Room (City View) - Club Sofitel Access
  • Prestige Suite - Club Sofitel Access
  • Luxury King Room
  • Classic Twin Room
  • Junior Suite

What’s around Sofitel Melbourne On Collins, Melbourne, Australia

Top spots nearby

Recommended by this property

  • Federation Square (6-minute walk)
  • Melbourne Central (9-minute walk)
  • Melbourne Cricket Ground (10-minute walk)
  • Rod Laver Arena (10-minute walk)
  • Hisense Arena (13-minute walk)
  • AAMI Park (15-minute walk)
  • Royal Botanic Gardens (17-minute walk)
  • Marvel Stadium (23-minute walk)
  • Flemington Racecourse (6.4 km)

Getting around

  • Melbourne, VIC (MEB-Essendon) - 26 min drive
  • Melbourne, VIC (MEL-Tullamarine) - 31 min drive
  • Flinders Street Station - 12 min walk
  • Southern Cross Station - 25 min walk
  • Showgrounds Station - 8 min drive
  • Parliament Station - 4 min walk
  • Jolimont Station - 13 min walk
  • Melbourne Central Station - 17 min walk

At a glance

Key facts

Hotel size

  • This hotel has 363 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (30 minutes per day)

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5382
  • Conference space size (meters) - 500
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1982
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

No35 - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Atrium Bar on 35 - This bar serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Sofitel Melbourne On Collins, Melbourne, Australia’s small print

Also known as

  • Melbourne Sofitel
  • Sofitel Collins
  • Sofitel Collins Hotel
  • Sofitel Collins Hotel Melbourne
  • Sofitel Collins Melbourne
  • Sofitel Melbourne
  • Sofitel Melbourne Collins
  • Sofitel Melbourne Collins Hotel
  • Sofitel Melbourne On Collins Hotel Melbourne

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: AUD 200 per stay

Optional extras

Onsite credit card charges are subject to an extra charge of 1.3 percent

Valet parking costs AUD 55.00 per night with in/out privileges

Rollaway beds are available for AUD 80.0 per night

Buffet breakfast is offered for an extra charge of AUD 45 for adults and AUD 25 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 582 reviews

Exceptional 10.0
Celebration weekend
Wonderful hotel... amazing restaurant!!
Travis, auRomance trip
Fair 4.0
Not happy
Noisy could not up grade not very happy
Marisa, au1 night romance trip
Very good 8.0
Poor Service
Room was very good but not matched by the service. We arrived early and enquired if our room was ready per chance. We were told that cleaning was nearing completion and following inspection it would be available in 30 minutes and reception would call us when ready. Over an hour later we had heard nothing and went to reception to be advised that the room was ready - why no call? However, of greater concern was that in the morning as we were preparing to go to breakfast, the door to our open and a couple walked in with their suitcases. They explained that when their key pass did not open the adjacent room, they tried our door and lo and behold it opened. Obviously reception had programmed the wrong room to their key card - a very serious breach of security from our perspective. Then after returning from breakfast our key cards failed to open our room and we needed to go down to reception to have them re-programmed. No real explanation was forthcoming other than the fact that they take security seriously - well that was not our experience and we have yet to receive an explanation as to what happened.
Peter, au2 night romance trip
Poor 2.0
Mouldy unclean showers
Bathrooms filthy - black mould in the showers. Terrible internet access. Very dated furnishings. Would not rate this as a 5 star hotel.
SYLVIA, auRomance trip
Exceptional 10.0
I love this hotel, the staff are always so welcoming and the accomodations are roomy, comfortable, with great views. I've dined at the restaurants and also had room service, the food is always excellent. I couldn't want for anything more when staying here.
au1 night trip with friends

Sofitel Melbourne On Collins, Melbourne, Australia

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