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All properties in Kansas City, Missouri, United States of America
1 room, 2 adults

Sheraton Kansas City Hotel at Crown Center, Kansas City, United States of America

4-star4 stars
Great for familiesThis property has good facilities for families.
2345 McGee Street, Kansas City, MO, 64108, United States of America

4-star hotel with outdoor pool, near Union Station
  • Free WiFi in lobby
  • Collect nightsYou can collect™ Rewards nights here
Great location
Fantastic service
Great room
Complaints about WiFi

Sheraton Kansas City Hotel at Crown Center, Kansas City, United States of America

  • Room, 1 King Bed
  • Room, 2 Double Beds
  • Club Room, 1 King Bed
  • Club Room, 2 Double Beds
  • Studio Suite, 1 Queen Bed, View
  • Junior Suite, 1 King Bed, Corner
  • Executive Suite, 1 Bedroom
  • Presidential Suite, 1 Bedroom
  • Presidential Suite, 1 Bedroom
  • Room

What’s around Sheraton Kansas City Hotel at Crown Center, Kansas City, United States of America


  • In Crown Center District
  • Union Station - 5 min walk
  • Crown Center - 5 min walk
  • Sprint Center - 19 min walk
  • Hallmark Visitors Center - 9 min walk
  • Liberty Memorial - 17 min walk
  • Nelson-Atkins Museum of Art - 2.9 mi / 4.7 km
  • Kansas City Zoo - 7.9 mi / 12.7 km

Getting around

  • Kansas City, MO (MCI-Kansas City Intl.) - 26 min drive
  • Kansas City Union Station - 6 min walk
  • Independence Station - 21 min drive
  • Lee's Summit Station - 26 min drive

At a glance

Key facts

Hotel size

  • This hotel has 720 rooms
  • This hotel is arranged over 42 floors


  • Check-in time 4:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs only) *

  • Up to 40 lbs


  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *



  • Valet parking *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Number of meeting rooms - 15
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Spectators - This pub specializes in barbecue and serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.

Sheraton Kansas City Hotel at Crown Center, Kansas City, United States of America’s small print

Also known as

  • Sheraton Crown
  • Sheraton Kansas City Hotel at Crown Center Kansas City
  • Sheraton Kansas City Hotel at Crown Center Hotel Kansas City
  • Sheraton Hotel Crown
  • Sheraton Kansas City Crown Center
  • Sheraton Kansas City Hotel Crown Center
  • Sheraton Hotel Crown Center
  • Sheraton Crown Center
  • Hyatt Regency Kansas City
  • Sheraton Kansas City Hotel At Crown Kansas City
  • Sheraton Kansas City Hotel at Crown Center Hotel


  • Pool access available from 5:00 AM to 10:00 PM.
  • Parking height restrictions apply.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Self parking costs USD 20 per day with in/out privileges

    Valet parking costs USD 26.00 per day with in/out privileges

    Full breakfast is offered for an extra charge of USD 22 per person (approximately)

    Pets are allowed for an extra charge of USD 50.00 per pet, per stay

    Service animals exempt from fees

    WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

    Wired Internet access is available in guestrooms for USD 17.95 per day (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Fabulous 8.6 From 497 reviews

    Poor 2.0
    Got stuck in elevator for a long time
    my daughter and I got stuck in an elevator for a really long time and when I brought it to the attention of the hotel staff they simply laughed at and downplayed the situation. They were completely rude and inconsiderate with their reactions
    us1 night family trip
    Exceptional 10.0
    Excellent accommodations and easy access to the Crown Center.
    Patti, us1 night trip
    Good 6.0
    It was ok
    There hotel was beautiful. The rooms were Spacious and clean. Couldn't use the hot tub the first night due to the elevator not working and the the second day it was full. The shower was nice and hot then cold then scalding then back to original setting. Not sure what was going on with that.
    us2 night trip
    Very good 8.0
    Comfortable hotel but loud doors
    Overall this hotel was very nice. The continental breakfast was excellent and the staff were all very friendly. The rooms and beds were quite comfortable and the fitness room was large with good variety. But the loud room doors were a problem as they slammed shut automatically unless the person held it all the way closed (which clearly never happened based on the “slam! slam! slam!” that occurred at all hours of day and night). So despite the comfy beds I didn't sleep well at this hotel. Also, this sounds odd but the pipes were really loud too — I woke up at 1:30am to what I think was the shower running in an adjacent room. (Then fell back asleep only to “slam!” wake up periodically from the room doors). I happened to be staying over a weekend that overlapped with some sort of middle school dance competition and came back to the hotel one afternoon to find a long line for the elevator. After five minutes in line, without moving (it would clearly take 20-30 mins to get up to my room) I ended up taking the stairs up to my room on the 17th floor. A good workout but pretty annoying not to be able to get to my room. I realize this wasn't really the fault of the hotel, but it was part of my experience and was rather unpleasant given that I had also had a long day and just wanted to relax in my room. So overall I really enjoy the Marriott hotels and will certainly stay in another one again soon, but will likely avoid this particular hotel in the future.
    us2 night business trip
    Very good 8.0
    Another great stay
    This hotel really is perfect for an event. We have stayed here 2-3 times before. It was snowing this weekend and I never had to leave the warmth and safety of the hotel/Crown Center, which was great. Our newly renovated room was very nice, however my daughter and I both commented on the hardness of the mattresses. The food prices are high, but convenient. Overall, I always enjoy staying here.
    Kaley, us2 night family trip

    Sheraton Kansas City Hotel at Crown Center, Kansas City, United States of America

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