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Grand Hyatt San Francisco Union Square

Photo gallery for Grand Hyatt San Francisco Union Square

Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Room, 1 King Bed, Bay View | Premium bedding, pillow-top beds, in-room safe, desk
Bar (on property)
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Grand Hyatt San Francisco Union Square

Grand Hyatt San Francisco Union Square

4.0 star property
4-star hotel with restaurant, near Moscone Convention Center
8.6 out of 10 Fabulous
8.6/10 Fabulous

1,322 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
345 Stockton St, San Francisco, CA, 94108
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 25 meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Computer station
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • In Downtown San Francisco
  • Union Square - 1 min walk
  • San Francisco Museum of Modern Art - 9 min walk
  • Moscone Convention Center - 12 min walk
  • San Francisco Bay - 24 min walk
  • Oracle Park - 25 min walk
  • Pier 39 - 27 min walk
  • Lombard Street - 29 min walk
  • Ghirardelli Square - 33 min walk
  • Chase Center - 38 min walk
  • Westin St Francis Hotel Glass Elevators - 1 min drive

Getting around

  • San Francisco International Airport (SFO) - 19 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 25 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Bayshore Station - 9 min drive
  • 22nd Street Station - 11 min drive
  • San Francisco Station - 22 min walk
  • Powell St & Sutter St Stop - 2 min walk
  • Powell St & Post St Stop - 3 min walk
  • Union Square & Market St Stop - 3 min walk

Restaurants

  • Golden Gate Tap Room - 2 min walk
  • OneUp Restaurant & Lounge - 1 min walk
  • Boba Guys - 1 min walk
  • McDonald's - 1 min walk
  • Starbucks - 1 min walk
Map

About this property

Grand Hyatt San Francisco Union Square

When you stay at Grand Hyatt San Francisco Union Square, you'll be a short five-minute drive from Oracle Park and Pier 39. After a workout at the 24-hour fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This upmarket hotel is also a short five-minute drive from Moscone Convention Center and San Francisco Bay. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: Powell St & Sutter St Stop is 2 minutes and Powell St & Post St Stop is 3 minutes.

Languages

Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 668 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lb per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (USD 85.50 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • 25 meeting rooms
  • Computer station
  • Conference space (30000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Art gallery on-site
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • IPod docking station
  • 55-inch Smart TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

OneUp Restaurant – On-site buffet restaurant.
OneUP Lounge – On-site bar. Open daily.
Coffee Cart – On-site coffee shop. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 40.68 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 36 for adults and USD 18 for children
  • Microwaves are available for USD 25 per day

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Covered valet parking costs USD 85.50 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and lunch, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Grand Hyatt San Francisco Union Square
Hyatt Hotel San Francisco Grand Square Union
Grand Hyatt San Francisco Union Square Hotel
Hyatt Francisco Union Square
Grand Hyatt San Francisco Union Square Hotel
Grand Hyatt San Francisco Union Square San Francisco
Grand Hyatt San Francisco Union Square Hotel San Francisco

Frequently asked questions

Does Grand Hyatt San Francisco Union Square offer free cancellation for a full refund?
Yes, Grand Hyatt San Francisco Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt San Francisco Union Square?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grand Hyatt San Francisco Union Square?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lb per pet. There's a charge of USD 100 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Hyatt San Francisco Union Square?
Yes. Valet parking costs USD 85.50 per night.
What are the check-in and check-out times at Grand Hyatt San Francisco Union Square?
You can check in from 4 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Grand Hyatt San Francisco Union Square?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (21-min drive) is nearby.
What is there to do at Grand Hyatt San Francisco Union Square and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Grand Hyatt San Francisco Union Square?
Yes, there's an on-site restaurant, OneUp Restaurant.
What's the area around Grand Hyatt San Francisco Union Square like?
Grand Hyatt San Francisco Union Square is in Downtown San Francisco, a short 2-minute walk from Powell St & Sutter St Stop and 12 minutes' walk from Moscone Convention Center. Travellers say that this hotel is in a good location.

Reviews

8.6

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Would definitely recommend and be returning
Everyone was extremely generous. Alert parking was a plus as it’s hard to find parking in the city.
Jenifer, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Went out for a mother’s day trip with friends! Superb stay! Got a nice view of union square! We enjoyed the snacks and breakfast! Staff are very friendly and accommodating. Will be back!!
Monette, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fast and courteous check in/out Room was spacious and clean. We opted to valet our vehicle and the valet staff were friendly and efficient. Kudos to the whole staff for a great get away weekend.
Jose, 3-night trip
Verified Hotels.com guest review

8/10 Very good

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent value in downtown SF
Great location. Very clean and updated. In-room features were great. Power black out blinds were amazing. Under the bed motion detection lights for middle of the night bathroom trips. On site amenities were great. Comfortable bed. Only negatives- room AC unit was not working and room got very stuffy the second day we were there. Valet parking is criminally expensive. They do make it clear that it is expensive but do yourself a favor and look in any direction and you will see a parking structure for 1/2 price of valet. Do not pay for valet unless you have to or money doesn’t matter to you haha. Would 100% stay here again.
Michael, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Only one issue
All good but breakfast was pricy.
Jan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Problem solved
We had an issue with some rowdy people next to us in a room on the sixth floor but we complained to the desk and they took care of it! We appreciate your prompt attention to this matter and your incredible customer service after the fact! Your hotel is beautiful and very clean! We enjoyed our stay!
Gerald, 1-night trip
Verified Hotels.com guest review

6/10 Good

Underwhelming Hyatt
The quality of the interior finishings were underwhelming. Overall a really mediocre stay especially for a Hyatt. Took 15mins just to get fresh towels.
Ryan, 5-night business trip
Verified Hotels.com guest review