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Grand Hyatt New York

4-star hotel with restaurant, connected to a shopping center, near Chrysler Building

  • Free WiFi

Property renovations and closures

  • This property is closed from March 22 2020 to June 30 2021 (dates subject to change).

Image gallery

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  • Hotel Bar
  • City View
  • City View
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7.8.Good.
  • Showers would not drain and we found black mold growing on the bathroom walls. The staff…

    Mar 7, 2020

  • Very modern and clean. Water did not drain during shower.’

    Mar 7, 2020

See all 3,012 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Transport options
Shopping
Dining options
  • Free WiFi
  • Parking available
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 1298 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking

What’s around

  • In Midtown
  • Chrysler Building - 1 min walk
  • Grand Central Terminal - 2 min walk
  • 5th Avenue - 4 min walk
  • Bryant Park - 10 min walk
  • United Nations Headquarters - 10 min walk
This property is closed from March 22 2020 to June 30 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 2 Double Beds
  • Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Room, 1 Queen Bed
  • Grand Suite, City View
  • Deluxe Room, 2 Double Beds
  • Room, 2 Double Beds, City View
  • Room, 1 King Bed, City View
  • Room, 1 King Bed, Accessible (Shower)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 Queen Bed, Accessible, Bathtub
  • Suite, Corner
  • Junior Suite
  • Premium Suite, 1 Bedroom
  • Suite, 1 Bedroom
  • Presidential Suite
  • Luxury Suite, 2 Bedrooms, City View

Location

  • In Midtown
  • Chrysler Building - 1 min walk
  • Grand Central Terminal - 2 min walk

What’s around

Landmarks

  • In Midtown
  • Chrysler Building - 1 min walk
  • Grand Central Terminal - 2 min walk
  • 5th Avenue - 4 min walk
  • Bryant Park - 10 min walk
  • United Nations Headquarters - 10 min walk
  • Times Square - 12 min walk
  • St. Patrick's Cathedral - 13 min walk
  • Madame Tussauds Wax Museum - 13 min walk
  • Rockefeller Center - 14 min walk
  • Empire State Building - 15 min walk

Getting around

  • LaGuardia Airport (LGA) - 19 min drive
  • John F. Kennedy International Airport (JFK) - 32 min drive
  • Liberty Intl. Airport (EWR) - 32 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 7 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • Grand Central - 42 St. Station - 6 min walk
  • New York W 32nd St. Station - 18 min walk
  • New York Penn Station - 25 min walk
  • 5 Av Station (W. 42nd St.) - 9 min walk
  • 33 St. Station (Park Av. S) - 11 min walk
  • 42 St. - Bryant Pk. Station - 11 min walk

At a glance

Hotel size

  • This hotel has 1,298 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 80 per night)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities
  • Spa services on site
  • Hiking/biking trails nearby
  • Fitness facilities

Working away

  • 24-hour business center
  • Number of meeting rooms - 26
  • Conference space
  • Conference space size (feet) - 18370
  • Conference space size (meters) - 1707
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Roll-in shower

Languages Spoken

  • Chinese
  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 50-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

New York Central - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Small print

Also known as

  • Grand Hyatt New York
  • Hyatt New York City
  • New York City Grand Hyatt Hotel
  • New York City Hyatt
  • New York Hyatt
  • Grand Hyatt Hotel
  • Grand Hyatt
  • Grand Hyatt New York Hotel
  • Grand Hyatt New York New York
  • Grand Hyatt New York Hotel New York
  • Grand Hyatt New York Hotel
  • Hyatt New York Grand
  • New York Grand Hyatt
  • Grand Hotel Hyatt New York
  • Grand Hyatt Hotel New York
  • Grand Hyatt New York City
  • Hotel Hyatt New York
  • Hyatt Hotel New York City

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs USD 80 per night

Rollaway beds are available for USD 40.0 per night

Breakfast costs between USD 14.00 and USD 50.00 per person (approximately)

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 100.00 per night

  • Resort fee (September 01 - March 31): USD 34.43 per accommodation, per night

Resort fee inclusions:

  • Newspaper
  • Phone calls (may be limited)
  • Additional inclusions

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Hyatt New York does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from March 22 2020 to June 30 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 80 per night.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, New York Central. Nearby restaurants include Peter Dillon's (3-min walk), Momosan Ramen & Sake (3-min walk), and Sinigual (3-min walk).
  • No, this hotel doesn't have a casino, but Resorts World Casino (18-min drive) is nearby.
  • Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a 24-hour fitness center and spa services.
7.8.Good.
  • 10.0.Exceptional

    Very friendly staff...quick, easy check in/check out. Unbeatable location. No reason to stay elsewhere.

    1 night trip, Mar 7, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Room was ok, it’s getting tired and needs an overhaul

    5 night family trip, Mar 6, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Only positive things are great location and nice employees at front desk & throughout hotel. Main problem is that rooms are poorly maintained and POORLY cleaned. Our room’s bathroom had visibly dirty floor on arrival, the carpet was never vacuumed before nor during our stay, the surfaces were not completely wiped/cleaned during stay, despite current spread of coronavirus. Very disappointing and will not return tho have stayed here several times over past decade because of its excellent location.

    GSR, 2 night family trip, Mar 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect location with modernized rooms and quality restaurant and 24 hour amenities

    1 night trip with friends, Feb 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel was in a great location and service was excellent.

    Keith, 3 night trip with friends, Feb 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff is friendly and helpful. Hotel was clean and had great security.

    1 night family trip, Feb 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, friendly staff. Quiet and clean rooms

    3 night romance trip, Feb 28, 2020

    Verified Expedia guest review

  • 6.0.Good

    good and cad

    Check in process was very slow, 2 people checking people in and at least 10 in line. They make it worse by pushing upgrades, asking for email addresses, etc. I was an hour before the 4:00 PM check-in and they said no rooms were ready unless I took a $35 "window view" upgrade, which after protesting they didn't charge. You could barely see the St with the premium window view. Of course there was a $45 resort fee additional. For it they give you a $15 voucher for the snack shop that you must use the day you check in. Hotel itself is very nice, the lame NY style policies to extract money are not.

    Stephen, 1 night business trip, Feb 27, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Overcharged

    I was overcharged by the hotel versus the quote given by hotels.com

    chester, 2 night trip with friends, Feb 26, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Location is good. Facilities are old and not in good shape. No buffet in the morning, no decent place to have a coffee. Poorly designed and operated.

    4 night romance trip, Feb 23, 2020

    Verified Orbitz guest review

See all 3,012 reviews