New Orleans Marriott

Photo gallery for New Orleans Marriott

Primary image
Pool
Room
Room
View from room

Overview of New Orleans Marriott

New Orleans Marriott

4.0 star property
4-star hotel with outdoor pool, near Canal Street

8.2/10 Very good

1,703 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
The price is NZ$236
Price available on 21/08/2022
Map
555 Canal St, New Orleans, LA, 70130
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Convenience store
  • Snack bar/deli
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In French Quarter
  • Canal Street - 1 min walk
  • Bourbon Street - 4 min walk
  • Harrah's New Orleans Casino - 4 min walk
  • Jackson Square - 9 min walk
  • Cafe Du Monde - 10 min walk
  • National World War II Museum - 15 min walk
  • Caesars Superdome - 18 min walk
  • Ernest N. Morial Convention Center - 20 min walk
  • Smoothie King Center - 21 min walk
  • Port of New Orleans - 25 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 26 min drive
  • New Orleans Union Passenger Terminal - 20 min walk

About this property

New Orleans Marriott

New Orleans Marriott offers a fantastic location, putting you just a 5-minute walk from Canal Street and Bourbon Street. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a 24-hour fitness center, a fitness center, and a snack bar/deli. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available
This information is provided by our partners.

At a glance

Hotel size

  • 1333 rooms
  • Arranged over 41 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite valet parking (USD 50.72 per day)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–11:30 AM on weekdays and 6:30 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Grocery/convenience store

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Water skiing nearby

Working away

  • Business center
  • Conference space (86849 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 12.95 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of USD 24.00 per person (approximately)
  • Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)

Parking

  • Valet parking costs USD 50.72 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott
Marriott New Orleans Hotel
Marriott Metairie
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Metairie Marriott
Marriott New Orleans
New Orleans Marriott Hotel
New Orleans Marriott New Orleans
New Orleans Marriott Hotel New Orleans

Frequently asked questions

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.1/10

Eco-friendliness

2/10 Poor

Asked foe feather free room due to allergies. Requested this upon making reservation also called day prjor to confirm and asked at check in. Woke up with severe allergic reaction. Ruined my trip
Ryan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Tran, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great short stay in NewOrleans
Hotel was terrific, concierge service (Tony) was excellent
Rod, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Latoya, 2-night trip
Verified Hotels.com guest review

2/10 Poor

5-night family trip
Verified Hotels.com guest review

4/10 Fair

Urgently needs an update to rooms
The hotel celebrated its 50th year during our visit, sadly many of the fixtures and fittings in the room also celebrated 50 years in place. Very tired rooms and fittings however hotel lobby more modern.
Ben, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Brad, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

6/10 Good

too busy
It's a great location. The hotel was crazy busy with conventions so very noisy and the elevators were on constant overload and often not working. At one point my sister walked down 20 flights because it just wasn't coming. We did not have housekeeping after the first day. Our keypad stopped working. We waited an hour outside our room after going to front desk before someone came to let us in, and then another 1/2 hour for someone to change the battery. Everyone was very nice....just overwhelmed.
kathleen, 5-night family trip
Verified Hotels.com guest review