Guests
All properties in Richmond, Virginia, United States of America

Richmond Marriott

Central hotel with restaurant, connected to the convention center, near Broad Street

  • Free WiFi
From
NZ$258

Image gallery

  • Richmond Marriott
  • Richmond Marriott
  • Room, 2 Double Beds, Non Smoking - Bathroom
  • Standard Room, 1 King Bed, Non Smoking - Bathroom
  • Richmond Marriott
Richmond Marriott. Image 1 of 68.
1 / 68Richmond Marriott
500 E Broad St, Richmond, 23219, VA, United States of America
8.4.Very good.
  • The Hotel is great- Service and room were perfect- Real Stand Out was restaurant-…

    Sep 25, 2021

  • Stay was good, but had valet delays.

    Sep 2, 2021

See all 428 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 405 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Valet parking
  • Conference center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In Downtown Richmond
  • Broad Street - 1 min walk
  • Virginia Commonwealth University - 12 min walk
  • Greater Richmond Convention Center - 2 min walk
  • The National - 3 min walk
  • Altria Theater - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking
  • Concierge Room, Room, 1 Double Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, View
  • Standard Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking, View
  • Concierge Room, Room, 2 Double Beds, Non Smoking

What’s around

Landmarks

  • In Downtown Richmond
  • Broad Street - 1 min walk
  • Virginia Commonwealth University - 12 min walk
  • Greater Richmond Convention Center - 2 min walk
  • The National - 3 min walk
  • Altria Theater - 20 min walk
  • Richmond CenterStage - 3 min walk
  • Library of Virginia - 4 min walk
  • Richmond Coliseum - 5 min walk
  • John Marshall House - 5 min walk
  • Richmond City Hall - 5 min walk

Getting around

  • Richmond Intl. Airport (RIC) - 14 min drive
  • Richmond Main Street Station - 17 min walk
  • Richmond Staples Mill Road Station - 11 min drive
  • Ashland Station - 23 min drive
map
See on map
500 E Broad St, Richmond, 23219, VA, United States of America

At a glance

Hotel size

  • This hotel has 405 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 4 PM-5 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 29.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Offsite parking nearby (USD 20.00 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 26760
  • Conference space size (meters) - 2408
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 48-inch Smart TV
  • Netflix
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Corner Rapid Bar - Onsite lobby lounge.

Fall Line Kitchen & Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Starbucks - This coffee shop serves breakfast only. Open daily.

Fees & policies

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Valet parking costs USD 29.00 per day with in/out privileges
  • Parking is available nearby and costs USD 20.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.

Also known as

  • Marriott Richmond
  • Richmond Marriott
  • Richmond Marriott Hotel
  • Richmond Marriott Hotel
  • Richmond Marriott Hotel Richmond
  • Richmond Marriott Richmond
  • Richmond Marriott Hotel Richmond

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Richmond Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 29.00 per day.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - 5 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Corner Rapid Bar. Nearby restaurants include Perly's (6-min walk), Capital Ale House (6-min walk), and Tarrant's Cafe (6-min walk).
  • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Richmond Marriott also has a 24-hour fitness center.
8.4.Very good.
  • 10.0.Exceptional

    Great overnight stay

    Check-in was quick, appreciated after a tough midday drive from Philadelphia. Room was very clean. Very nice view of town, and able to see my car in parking lot. Mobile device remote was a bit clunky, though. Overall I was only disappointed that I didn’t stay long enough to utilize the room, hotel, and location (did walk to a nice restaurant). Hope to return, if I am ever staying in Richmond again. Perhaps a better planned trip is in order.

    Joshua, 1 night trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place! Would stay again

    Very nice, pleasant place. Room was decorated nicely and good sized. Could not adjust the ac unit and bed was a little hard for me but great place and would stay again. Food from the bar was excellent and staff was super friendly and helpful.

    Heather, 1 night trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Enjoyed the location, the bartender, and the room.

    Loved the renovations. Will definitely be back!!

    5 night business trip, Aug 1, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    No Pool! No Notice beforehand

    One of the big draw of staying here was having a pool for the kids. I got to the hotel (fully loaded with pool gear) as was informed that the pool was being renovated!! Very disappointing.

    Kristian, 1 night family trip, Jul 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I loved how the staff was very friendly and my room was exceptionally clean! I would recommend this hotel and stay here again!

    2 night romance trip, Jul 22, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Very nice inside!

    3 night family trip, Jul 21, 2021

    Verified Expedia guest review

  • 6.0.Good

    I’ve always had an affinity for the Richmond Marriott. But this time there were pet odors in the main ballroom areas. There must have been a fairly recent dog show. The hotel should clean with bleach after dog shows, and clear out the HVAC systems.

    3 night family trip, Jul 2, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Customer service was horrible.

    3 night trip, Jun 30, 2021

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Would stay again

    Room was clean sheet were soft service was great staff was very friendly

    Nichole, 1 night trip, Jun 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel was beautiful and very nice and I love the cleaness. The staff was amazing and awesome. I love everything about the hotel.

    Patricia, 1 night family trip, Jun 27, 2021

    Verified Hotels.com guest review

See all 428 reviews