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All properties in Lisbon, Lisbon District, Portugal
1 room, 2 adults

My Story Hotel Augusta

3-star3 stars
R. de São Nicolau, 78, Lisbon, 1100-549, Portugal

3-star hotel with restaurant, near Rossio Square
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Location was perfect! Staff was more than accommodating considering the disruption in…Mar 10, 2020
  • The hotel is very well located, the staff is very friendly, the room is a bit small but…Nov 23, 2019

My Story Hotel Augusta

from NZ$149
  • Double Room
  • Single Room

What’s around My Story Hotel Augusta

Landmarks

  • In Lisbon Old Town
  • Rossio Square - 4 min walk
  • Se - 5 min walk
  • Commerce Square - 5 min walk
  • Lisbon Cathedral (Se) - 6 min walk
  • Castle of Sao Jorge - 12 min walk
  • Santa Justa Elevator - 4 min walk
  • Lisbon City Hall - 4 min walk

Getting around

  • Humberto Delgado Airport (LIS) - 21 min drive
  • Cascais (CAT) - 32 min drive
  • Rossio Station - 7 min walk
  • Cais do Sodré Station - 13 min walk
  • Santa Apolonia Station - 19 min walk
  • Rua da Conceição Stop (28E) - 1 min walk
  • Baixa-Chiado Station - 2 min walk
  • Rua da Conceição Stop (12E) - 3 min walk

At a glance

Key facts

Hotel size

  • This hotel has 46 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property will place a credit card authorization for one night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
Accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32.00-inch flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

My Story Hotel Augusta’s small print

Also known as

  • My Story Charming Hotel Augusta Lisboa
  • Hotel My Story Charming Hotel Augusta Lisbon
  • Lisbon My Story Charming Hotel Augusta Hotel
  • Hotel My Story Charming Hotel Augusta
  • MY STORY HOTEL CHARMING AUGUSTA Lisbon
  • MY STORY CHARMING AUGUSTA Lisbon
  • MY STORY CHARMING AUGUSTA
  • Hotel MY STORY HOTEL CHARMING AUGUSTA Lisbon
  • Lisbon MY STORY HOTEL CHARMING AUGUSTA Hotel
  • Hotel MY STORY HOTEL CHARMING AUGUSTA
  • My Story Charming Hotel Augusta
  • My Story Charming Augusta Lisboa
  • My Story Hotel Augusta Hotel
  • My Story Hotel Augusta Lisbon
  • My Story Hotel Charming Augusta
  • My Story Hotel Augusta Hotel Lisbon
  • My Story Charming Augusta
  • My Story Charming Augusta Lis
  • My Story Charming Hotel Augusta Lisbon
  • My Story Charming Hotel Augusta Lisbon
  • My Story Charming Augusta Lisbon

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night for adults; EUR 0.00 per night for guests up to 12 years old.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 15 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for My Story Hotel Augusta

  • Does My Story Hotel Augusta offer free cancellation for a full refund?
    Yes, My Story Hotel Augusta does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at My Story Hotel Augusta?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at My Story Hotel Augusta?
    Sorry, there's no onsite parking at My Story Hotel Augusta.
  • Are pets allowed at My Story Hotel Augusta?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at My Story Hotel Augusta?
    You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near My Story Hotel Augusta?
    Yes, there's an onsite restaurant. Nearby restaurants include Restaurante Sacramento do Chiado (3-min walk), Bar Trobadores (3-min walk), and Fado & Wine (4-min walk).
  • Is there an onsite casino at My Story Hotel Augusta?
    No, this hotel doesn't have a casino, but Lisbon Casino (22-min drive) is nearby.

Recent reviews

Superb 9.2 From 153 reviews

Exceptional 10.0
Perfect location and the rooms are just what you need for a good rest. The bed was comfy and the shower head was full and strong. The service was exceptional and you can feel a good vibe ambience. Me encantó este hotel. Esta en una locación perfecta y muy céntrica. Los cuartos son pequeños pero perfectos para descansar. La cama muy cómoda y la regadera muy potente. El servicio fue lo mejor, todos en la recepción son muy amables y genuinos. Quiero regresar algún día.
us1 night trip
Exceptional 10.0
The staff is incredibly good, kind, and accommodating to our last minute reservations and requests. They were extremely nice, with everything! Also the room is beautiful, modern, and wonderful. Thank you very much My Story Hotel!
Dave, us2 night romance trip
Exceptional 10.0
The property was close to a streetcar stop. Wonderful neighborhood.
us1 night family trip
Very good 8.0
Fantastic location. Hotel was functional, clean friendly staff.
Brian, gb2 night trip
Very good 8.0
Excellent hotel, great location, great staff, great value Room was on the tiny side.
ca2 night trip
Exceptional 10.0
Loved the location, very central and close to all.
us3 night romance trip
Exceptional 10.0
Fully recommended
Fantastic service and great location we were very happy with our choice Cool shower one morning was only blemish
Patrick, gb4 night trip
Good 6.0
There was no hot water in the morning for three consecutive days. We could not take a shower. That’s unacceptable. The hotel knew for quite some time but management did not do anything to repair the boiler for good. Really a downer
us6 night romance trip
Exceptional 10.0
My story chain in Lisbon otels
Great chain of hotels all in the tourism area of Lisbon All in a great location and reasonable prices.
Joseph, ca1 night trip
Very good 8.0
Pros: Location Newer facility Comfortable bed Clean Decent toiletries provided Working air con unit Nice built in tv unit but limited English Channels Funicular and trams stop in front of the hotel Many nearby stores and restaurants Restaurant inside the hotel Working but tiny lifts Cons: Tiny room with no walking space if you need to rest your luggage No coffee / tea maker or provided in room No office desk Did I say tiny?? Noise - can heard rooms next door
us3 night business trip

My Story Hotel Augusta