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The Reach, A Waldorf Astoria Resort, Key West

4 stars4 stars
1435 Simonton StreetKey WestFL33040United States of America
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Excellent4.1 / 5
Room
Room is all right
Location
Great location
Beach
Beautiful beach
Pool
Great pool
696See all 696 Hotels.com reviews
From 3,334 reviewsTripAdvisor Traveller Rating

The Reach, A Waldorf Astoria Resort, Key West

from NZ$668
  • Key West View Double
  • Deluxe, One Twin Bed, Non-Smoking
  • Room, Ocean View
  • One Bedroom Suite
  • Room, Accessible
  • Double Accessible
  • Courtyard View King
  • FANTASY FEST Special!
  • Courtyard View King Studio
  • Key West View King Studio
  • Traditional Accessible Room
  • Ocean View King
  • Suite, Ocean View
  • King Accessible
  • Ocean View King Studio
  • Key West View King

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Also known as

  • Reach Waldorf Astoria
  • Reach Waldorf Astoria Key West
  • Reach Waldorf Astoria Resort
  • Reach Waldorf Astoria Resort Key West
  • The Reach, a Waldorf Astoria Hotel Key West
  • Reach Resort Key West
  • Waldorf Astoria Key West

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 33.75 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Concierge/valet service
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 27 per day

Breakfast costs between USD 25 and USD 35 per person (approximately)

Pets are allowed for an extra charge of USD 75 per accommodation, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • On private beach
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 4706
  • Conference space size (meters) - 437
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Spencers by the Sea - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Personal motorized watercraft on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

The Reach, A Waldorf Astoria Resort, Key West’s small print

Also known as

  • Reach Waldorf Astoria
  • Reach Waldorf Astoria Key West
  • Reach Waldorf Astoria Resort
  • Reach Waldorf Astoria Resort Key West
  • The Reach, a Waldorf Astoria Hotel Key West
  • Reach Resort Key West
  • Waldorf Astoria Key West

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 33.75 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Concierge/valet service
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 27 per day

Breakfast costs between USD 25 and USD 35 per person (approximately)

Pets are allowed for an extra charge of USD 75 per accommodation, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 696 reviews

The Reach, A Waldorf Astoria Resort, Key West
Poor1.0 / 5
Awlful
Hotel is in shambles. Mold in the shower. Scaffolding holding up the ceiling. I have never been to a hotel deteriorating such as this. I don't know how Waldorf allows there name to be attached to this property.
1 night family trip
The Reach, A Waldorf Astoria Resort, Key West
Outstanding5.0 / 5
Friendly and at a good location
The Reach is an upscale but not pretentious hotel with its own beach. Our two rooms were spacious and comfortable and a work table was provided on request. The staff was very efficient and extremely pleasant. Nothing is far in Key West, which is completely flat, and it was easy to walk or bike from the hotel to the Old Town. We enjoyed our stay and would be happy to return.
4 night romance trip
The Reach, A Waldorf Astoria Resort, Key West
Fair2.0 / 5
Not a Waldorf Astoria!
The hotel was an overpriced disappointment.There was no mention of a daily mandatory valet anywhere on Hotels.com. It is an inconvenient maze on every floor to get to your room. Two of the stairwells were blocked with construction equipment - I am sure that is a major fire code violation! The room was nice sized but the bed was well below a luxury hotel offering. Upon arrival we were hit with that mandatory daily valet parking fee of $26 on top of the resort fee of $34 a day. The valet fee was not in any of our paperwork. We were here for fantasy fest and had no intention of using the resort amenities and valet parking since we were on Duval and in walking distance of everything. I would have stayed at the Southernmost House for less money and enjoyed myself much more. Never again for us!
2 night family trip
The Reach, A Waldorf Astoria Resort, Key West
Outstanding5.0 / 5
Great place to relax and unplug, weak Wi-Fi though
Amazing place!! The staff was really friendly and helpful, the room was great except the WI-FI didn't work but the balcony was awesome.. The pool and private beach is over the top amazing, my favorite part, with all the amenities outside, from hammocks to staff serving fruit and setting up table and chairs at your convenience there's also a nice bar and boardwalk right there, best setup I've ever seen!!
2 night romance trip
The Reach, A Waldorf Astoria Resort, Key West
Excellent4.0 / 5
Amazing hotel/resort
We had a fabulous time at The Reach. Overall, the staff was amazing. Very accommodating. The only negative was the comfort of the bed. We woke up with sore backs every morning. But, that did not affect our vacation in any way. We would go back to the Reach in a heartbeat!!
4 night romance trip

See all reviews

The Reach, A Waldorf Astoria Resort, Key West

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