Grayton Hotel Dubai

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Rooftop pool
Outdoor pool
Children's pool
Superior King Room | Room

Overview of Grayton Hotel Dubai

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Grayton Hotel Dubai

4-star property
4-star hotel with spa, near BurJuman Mall

9.2/10 Superb

153 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
12A Street, Al Mankhool, Bur Dubai, Dubai
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Health club
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Bur Dubai
  • Dubai Creek - 22 min walk
  • Gold Souk - 35 min walk
  • Dubai World Trade Centre - 44 min walk
  • BurJuman Mall - 5 min drive
  • Dubai Cruise Terminal - 11 min drive
  • City Centre Deira - 12 min drive
  • La Mer - 15 min drive
  • Dubai Mall - 12 min drive
  • Dubai Aquarium & Underwater Zoo - 8 min drive
  • Burj Khalifa - 14 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 17 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 41 min drive
  • Al Maktoum Intl. Airport (DWC) - 51 min drive
  • Sharaf DG Station - 8 min walk
  • Khalid Bin Al Waleed Station - 13 min walk
  • Al Karama Station - 16 min walk
  • Airport shuttle (surcharge)
  • Free beach shuttle

About this property

Grayton Hotel Dubai

4-star hotel in the heart of Bur Dubai
Consider a stay at Grayton Hotel Dubai and take advantage of a roundtrip airport shuttle, a poolside bar, and a coffee shop/cafe. Indulge in a massage at Tamara SPA, the onsite spa. Enjoy a meal at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • English breakfast (surcharge), concierge services, and a porter/bellhop
  • Massage treatment rooms, free newspapers, and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 96 rooms include comforts such as 24-hour room service and fireplaces, as well as thoughtful touches like premium bedding and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • 55-inch LED TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Afrikaans, Arabic, English, Filipino, French, Hindi, Russian, Spanish, Turkish, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 96 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free beach shuttle

Other information

  • Designated smoking areas
  • Clothing optional (nudity permitted in public areas)

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Lifeguard on site

What to do

  • Free beach shuttle

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference center (861 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Languages

  • Afrikaans
  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Russian
  • Spanish
  • Turkish
  • Urdu

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • Fireplace

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Tamara SPA has 2 treatment rooms. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: AED 200.0 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • English breakfast is offered for an extra charge of AED 70 for adults and AED 45 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 150 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Shuttle services

Children & extra beds

  • Rollaway beds are available for AED 150.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 6 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 6 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Clothing is optional at this property.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Grayton Hotel
Grayton Dubai
Grayton Hotel Dubai Hotel
Grayton Hotel Dubai Dubai
Grayton Hotel Dubai Hotel Dubai

Frequently asked questions

Does Grayton Hotel Dubai offer free cancellation for a full refund?
Yes, Grayton Hotel Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grayton Hotel Dubai?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Grayton Hotel Dubai on 9 October 2022 start from NZ$190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grayton Hotel Dubai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grayton Hotel Dubai?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grayton Hotel Dubai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grayton Hotel Dubai?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Grayton Hotel Dubai?
Yes, an airport shuttle is available. The charge is AED 150 per vehicle one-way.
What are the check-in and check-out times at Grayton Hotel Dubai?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
What is there to do at Grayton Hotel Dubai and nearby?
Grayton Hotel Dubai has 2 bars and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near Grayton Hotel Dubai?
Yes, there are 2 onsite restaurants. Nearby restaurants include Barrels Pub (7-min walk), Dynasty Chinese Restaurant (7-min walk), and Bombay Bites (8-min walk).
What's the area around Grayton Hotel Dubai like?
Grayton Hotel Dubai is in Bur Dubai, a short 8-minute walk from Sharaf DG Station and 6 minutes' walk from BurJuman Mall.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Amazing
12-night business trip
Verified Hotels.com guest review

6/10 Good

The hotel is nice but in the worse area of Dubai, Its all expats live.
Abigail Denise, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Emmanuel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean safe and peaceful environment and location.
OLUDARE BOON, 6-night romance trip
Verified Expedia guest review

2/10 Poor

Property condition was fine but the staff and customer service experience was the worst I’ve ever experienced. Staff are rude and very hostile towards guest. I know one thing that I will never return to this hotel and neither will I ever recommend it to any one. They will ruin your travel experience. Ours was ruined by their ill treatment and lack of right customer service approach. Don’t waste your money logging in this hotel pls. Be warned!!!!
Phemmy, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The overall stay was awesome
The hotel is great Very nice, clean, nice rooms They could enhance the breakfast to be really great choice.
Said, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

More flexibility in accommodating check in would add to overall impression.
Rajika, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Staff were very friendly and helpful.
Rajika, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rooms are very well equipped. The isolation in the room is perfect. I like it a lot..
Abdul, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Thank you
Hotel is very clean. And good workers specialy the reception girl Sukaina she made our check-in very easy.
Abdirahman, 2-night trip with friends
Verified Hotels.com guest review