Guests
All properties in Sobetsu, Hokkaido, Japan

The Lake Suite Ko No Sumika

Family-friendly hotel in Sobetsu with 2 restaurants and 15 indoor pools

  • Free buffet breakfast, free WiFi, and free parking
From
NZ$971

Image gallery

  • The Lake Suite Ko No Sumika
  • The Lake Suite Ko No Sumika
  • Garden Terrace Room with Private Open-air Hot Spring Bath - Balcony
  • Terrace Room with Private Open-air Hot Spring Bath for 4 Guests - Bathroom Amenities
  • The Lake Suite Ko No Sumika
The Lake Suite Ko No Sumika. Image 1 of 39.
1 / 39The Lake Suite Ko No Sumika
7 Toyakoonsen, Sobetsu, 049-5731, Hokkaido, Japan
9.2.Superb.
  • The hotel only had twin beds and double equates to having staff pushing them together. I…

    Feb 4, 2020

  • Everything was great until the open air private onsen was in use and then a visitor or…

    Jan 26, 2020

See all 57 reviews

Official standards

This property advises that it adheres to Coronavirus Guidelines (Japan) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 80 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 15 indoor pools and lazy river
  • Fitness center

For families

  • Children's pool
  • Separate bathtub and shower
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Hair dryer

What’s around

  • Toyako Onsen - 1 min walk
  • Lake Toya - 1 min walk
  • Usuzanfunka Memorial Park - 26 min walk
  • Shikotsu-Toya National Park - 41 min walk
  • Showa-shinzan - 2.8 mi / 4.5 km
  • Showashinzan Ropeway - 3 mi / 4.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Universal Terrace Room with Private Open-air Hot Spring Bath
  • Terrace Room with Private Open-air Hot Spring Bath for 4 Guests
  • Terrace Room with Private Open-air Hot Spring Bath for 3 Guests
  • Garden Terrace Room with Private Open-air Hot Spring Bath
  • Corner Terrace Room with Private Open-air Hot Spring Bath

What’s around

Landmarks

  • Toyako Onsen - 1 min walk
  • Lake Toya - 1 min walk
  • Usuzanfunka Memorial Park - 26 min walk
  • Shikotsu-Toya National Park - 41 min walk
  • Showa-shinzan - 2.8 mi / 4.5 km
  • Showashinzan Ropeway - 3 mi / 4.9 km
  • Mount Usu - 2.9 mi / 4.6 km
  • Toyako Forest Museum - 5.4 mi / 8.7 km
  • Zenko-ji Temple - 6.8 mi / 11 km
  • Toyareikuhiru Golf Club - 9 mi / 14.4 km
  • Kimundo Waterfall - 9.4 mi / 15.2 km

Getting around

  • Toya Station - 12 min drive
  • Wanishi station - 37 min drive
  • Niseko Station - 49 min drive
map
See on map
7 Toyakoonsen, Sobetsu, 049-5731, Hokkaido, Japan

At a glance

Hotel size

  • This hotel has 80 rooms

Arriving/leaving

  • Check-in time 3:00 PM-7:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge

Things to do

  • Number of indoor pools - 15
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Waterslide
  • Lazy river
  • Pool umbrellas

Services

  • 24-hour front desk

Facilities

  • Elevator
  • Designated smoking areas
  • Terrace

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • Japanese

In the room

Home comforts

  • Air conditioning
  • Slippers

Freshen up

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, 空(くう). Services include massages. Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen).

The spa is open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: JPY 300 per person, per night

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa and JCB International. Cash is not accepted. 

Guests booked in Half Board rates must check-in by 7 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Also known as

  • Lake Suite Ko No Sumika Hotel Sobetsu
  • The Suite Ko No Sumika Sobetsu
  • The Lake Suite Ko No Sumika Hotel
  • The Lake Suite Ko No Sumika Sobetsu
  • The Lake Suite Ko No Sumika Hotel Sobetsu
  • Lake Suite Ko No Sumika Hotel
  • Lake Suite Ko No Sumika Sobetsu
  • Lake Suite Ko No Sumika

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Lake Suite Ko No Sumika does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 15 indoor pools and a children's pool. Guests have pool access from 10:00 AM to 9:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 7:00 PM. Check-out time is 11:00 AM.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Ippontei (10-min walk), Horaiken Ramen (11-min walk), and Sangaku Kissa (11-min walk).
  • The Lake Suite Ko No Sumika has 15 indoor pools and a spa, as well as a fitness center.
9.2.Superb.
  • 10.0.Exceptional

    Everything is excellent!!!

    U Hong, 1 night family trip, Jan 21, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Good Onsen facilities with Great breakfast and dinner buffet We stayed 4 nights in Western style Terrace Room facing lake Toya Large room with private Onsen bathroom and lounge Reception helpful friendly able to converse fluently in English Quiet and relaxing enjoyable stay

    Yin Sian, 4 night trip, Jan 4, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    I booked a half board package. Food Dinner is on buffet style and is served together with guests of another hotel (there is a connected bridge to an older family style hotel under the same group next the hotel entrance) - which can be very packed during weekends. Quality is ok but if you are looking for a fine dining experience, this may not be the one. Breakfast is also on buffet style and shared with guests of another hotel. Peak hour is 8am and we had to wait and get seated. Room The hotel room is new. Nice coffee blend in beans and you can find sharing plates and cutlery at bar - which is very thoughtful. Yet there was a towel left on the sink when we checked in the room. The private onsen bath is not easy to use even with instructions and the onsen water will get cool down quickly. Staff Friendly and very helpful front desk. Restaurant staff are mostly Chinese.

    Judy, 1 night family trip, Dec 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Newly opened in August '19. New wing of Toya Sun Palace Resort. Rooms are spacious with own private Onsen bath and lovely view of lake. Will love to visit again

    murakiki, 1 night family trip, Dec 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel in the area!

    This hotel is absolutely gorgeous! The design is very modern, yet there are traditional Japanese aspects incorporated as well. Every room has a view of Lake Toya and you can also soak in the onsen while you look over the stunning view. The lounge area are filled with chairs over looking Lake Toya and the lounge also offer some free drinks and snacks during check in for all guests. The price tag is well worth for what's offered in the hotel. A couple of things which I think the hotel can improve on is the finer details found in other hotels/onsen. There was no tea prepared for us upon arrival to our room, though the lady that bought us to our room was pretty courteous while showing us the features of the room. Also, there is no luggage rack in the room, so we had to leave our luggage and bags on the floor or the couch which is not sanitary. They also have a public onsen on the 8th floor of the hotel as well as a tiny gym. Depending on your room package, your meals could either be inside the hotel restaurant or be a buffet at a restaurant at their parent hotel next to them, which is a short three minute walk over. There are four types of rooms at the hotel. First, there is the universal room which there is only one on each floor. There's also the corner rooms on both ends of a floor and the garden terrace room which is found only on the first floor. The last time is the terrace rooms which fill the rest of the hotel out.

    1 night trip, Aug 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    サービスが素晴らしい!

    とても綺麗で、細かいサービスまで行き届いていて本当によかった!特にアルコール含めてのドリンクサービスは初めてで感動した。お風呂も眺めが良く、とても清潔で素晴らしい!総合的にかなりハイレベルで良かった!

    TSUYOSHI, 1 night family trip, Sep 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    今回は夫の誕生日祝いと、出産前の最後のプチ旅行として利用しました。 入り口から漂う高級感にわくわくしながら扉を

    1 night trip, Sep 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    また泊まりたい!

    新しいのもありどこも綺麗! ご飯もそんなに期待してなかったけど、夜ご飯のケーキと朝食の勝手丼がよかったです。 客室露天風呂も最高でした。夏場は虫が入ってくるので、on-offのきく網戸など虫対策ができれば良いなと思いました。 彼へのサプライズで東京からケーキを取り寄せてホテルに届くようにしていただき、事前に打ち合わせしてサプライズ成功することができました! 総じて最高の思い出になりました。ありがとうございました。

    Miyabi, 1 night trip, Jul 23, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    テラスは虫だらけで…😢

    前回宿泊したときは上層階だっせいか テラスも居心地よくまた来たいという気持ちが強かったので… でも今回は二階で芝も刈ったばりなようで 虫が…😣 結局テラスでくつろげず本当に残念でした。

    MICHIKO, 1 night family trip, Jun 5, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    お風呂や設備は素晴らしい

    お風呂や設備は良かった。夕食が隣のホテルのバイキングだった(そうとは知らずに申し込んだのは、悪かったけど。。。)その食事があまりにもひどくて、食べられなかった。。。。

    Hidenori, 1 night trip, Apr 24, 2020

    Verified Hotels.com guest review

See all 57 reviews