Crowne Plaza Hamburg - City Alster

Very good.

Very friendly staff, very clean and well equipped rooms. Parking very expensive though. They no longer offer smoking rooms despite the option still being there on Expedia.

Hotel itself, the room and hotel staff were fantastic, high standard of finish on the room, it was spacious and comfortable. Nice toiletries provided, iron in the room and a tv. It is in a nice quiet area, walking distance of the metro line (or city centre depending on how much you like to walk, around 20 mins along the river), very convenient and we felt safe walking to and from the metro at night. The only issue was the amount of noise, you can hear everything next door, upstairs and sirens on the street, there's obviously work ongoing so drilling noises etc. in the mornings. Also the bar staff were extremely rude, bar overpriced and take a nice service charge without providing any level of service whatsoever, it really lets the rest of the hotel (and staff) down. We used the bar on the first night and the bad experience tainted our overall opinion of the hotel really, we did not attend the bar any other night. Overall a very good hotel for the price and location, would stay again just next time avoiding the bar!

Helpful staff, good breakfast and clean room. The hotel is a short walking distance from several good restaurants, and just another three or four blocks walk takes you to Hamburg's main railway station,

Good but expensive parking. Nice location, walking distance from the city center (if you have good legs)

Wonderful choice to stay in Hamburg, the hotel is located in a beautiful veri quite area with access to all sites of the city, from the train station 20min. walking on the shore of the lake.

Great location, great value for price.

I splashed out on staying here as it is the same road as my friend's home. The room I was allocated was fabulous but I had to ask for another as, following hip surgery, I would be unable to climb into the bath to take a shower. I didn't think that the new room ( found the next day) was as good as it was more business-like in its decor. I had no full-length mirror or drawers to put clothes in so I was living out of my suitcase. Alhough there was a nice writing desk it would be impossible to use without lighting- there wasn't even a socket nearby. I was found some alternative shower gel as I can't stand lemon verbena by Occitane. The bathroom facilities were excellent. The reception staff, working under difficult circumstances because of renovation work, were always polite and helpful. The breakfast buffet was superb offering a wide range of options. There was an ironing board and iron available in the room and USB sockets for recharging. The beds were very comfortable. The tea/coffee making facilities were much appreciated. The rhubarb flavoured soft drink in the fridge was delicious.

Hotel is being renovated and so there is a lot of dust and noise (not at night). Renovated room is amazinf