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1 room, 2 adults

Crowne Plaza Santiago, Santiago, Chile

4-star4 stars
Av. Libertador Bernardo O'Higgins 136, Santiago, Region Metropolitana, 00000, Chile

4-star hotel with outdoor pool, near Plaza de Armas
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here


Great location
Tasty breakfast
Great room
Ordinary amenities
296See all 296 reviews
From 1,481 reviews

TripAdvisor Traveller Rating

Crowne Plaza Santiago, Santiago, Chile

from NZ$200
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Double Beds, Non Smoking
  • Standard Room
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)
  • Executive Room, 2 Double Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (WHEELCHAIR)
  • Deluxe Suite, 2 Queen Beds, Non Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking (LOW FLOOR)

What’s around Crowne Plaza Santiago, Santiago, Chile


  • In Santiago Center
  • Plaza de Armas - 18 min walk
  • University of Chile - 19 min walk
  • Palacio de la Moneda - 24 min walk
  • Forest Park - 3 min walk
  • Plaza Baquedano - 4 min walk
  • Gabriela Mistral Cultural Center - 4 min walk
  • Lastarria District - 5 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive
  • Santiago Central Station - 16 min drive
  • Baquedano Station - 4 min walk
  • Catholic University Station - 4 min walk
  • Bellas Artes Station - 11 min walk
  • Self parking (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 293 rooms
  • This hotel is arranged over 18 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Self parking *


  • Area shuttle within 22 km *

  • Beach shuttle *

  • Ski shuttle *

  • Shopping center shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Pool cabanas (surcharge)
  • Ski shuttle (surcharge)
  • Health club
  • Outdoor tennis court
  • Spa services on site
  • Spa tub
  • Pool sun loungers
  • Tennis on site
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 13
  • Conference space size (feet) - 16140
  • Conference space size (meters) - 1500
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Down comforter
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Trafalgar Bar - This bar specializes in Latin American cuisine. Happy hour is offered. Open daily.

Crowne Plaza Santiago, Santiago, Chile’s small print

Also known as

  • Crowne Plaza Hotel Santiago
  • Crowne Plaza Santiago
  • Santiago Crowne Plaza
  • Crowne Plaza Santiago Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 7:30 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
    • Utility surcharge: USD 10 per accommodation per night

    Optional extras

    Self parking costs USD 18 per day

    Rollaway beds are available for an additional charge

    Buffet breakfast is offered for an extra charge of USD 22 per person (approximately)

    Area shuttle service to the beach, shopping center, and ski area is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Fabulous 8.8 From 296 reviews

    Crowne Plaza Santiago, Santiago, Chile
    Really disgusting.
    Honestly, on of the worst hotels i have every stayed in. Walls in the hallway were scuffed and filthy to the point that it look like i was in a cheap roadside motel. The first room I was assigned already had people in it, the second room had a smell of cigarette smoke and had a dirty bathroom. I finlally stayed in my third room, but it was in rough shape as the baseboards were falling apart and the carpet was gross. This hotel needs a serious renovation, it is more in line with 2 star hotel options in its current condition.
    , ca2 night business trip
    Crowne Plaza Santiago, Santiago, Chile
    Very Good8.0
    Will stay again
    Good location. Room was comfortable. No problem with WiFi in the room. Excellent buffet breakfast. Overall a good experience.
    Andre, us2 night romance trip
    Crowne Plaza Santiago, Santiago, Chile
    Loved our stay five star service
    Excellent hotel in convenient location. We had to rush to hospital emergency and staff responded with care and attention We upgraded to executive suite well worth extra value Strongly recommend
    Ian, us4 night family trip
    Crowne Plaza Santiago, Santiago, Chile
    Very Good8.0
    Great Stay
    Fine hotel. On a main road. Has easy parking. Excellent staff, fluent in English. Large room on executive level, well air-conditioned and quiet, looking out across the city to a mountain. Hotel renovated but needs new carpets. Small but very good breakfast in executive lounge. A pricey but delicious hotel restaurant, at least the fish and seafood we tried for lunch. Room service prompt but food decent rather than special. Has a Starbucks. Close to Fuente Alemana, a marvelous sandwich restaurant. Close to banks and ATM and money exchange, within walking distance of a good bakery and a supermarket. Near downtown but beware the expensive hotel taxis which charge a flat fee - very clean taxi though. And you can get cheaper taxis at the street. Bus service just outside hotel. Surrounding area full of minimarkets and restaurants.
    Paul, ca5 night romance trip
    Crowne Plaza Santiago, Santiago, Chile
    Safe and comfortable choice.
    We had a very pleasant stay for 2 nights. Close to walk to most places. Nice sized room with a bit of a view. Quick check in and helped us arrange an airport transfer at last notice. Will stay again on my next visit.
    Benjamin, au2 night romance trip

    See all reviews

    Crowne Plaza Santiago, Santiago, Chile

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