10/10 Exceptional
1 October 2023
Verified traveller
1-night trip
Verified Hotels.com guest review
Holiday Inn Golden Gateway, an IHG Hotel
3.5-star hotel with outdoor pool, near Lombard Street
Choose dates to view prices
Holiday Inn Golden Gateway, an IHG Hotel
Photo gallery for Holiday Inn Golden Gateway, an IHG Hotel
Overview of Holiday Inn Golden Gateway, an IHG Hotel
8.4
Very good
Property highlights
- Parking available
- Free WiFi
- Air conditioning
- Laundry facilities
1500 Van Ness Ave, San Francisco, CA, 94109
Main amenities
- Housekeeping (on request)
- Outdoor pool
- 24-hour fitness centre
- Self parking
- Bar/lounge
- 24-hour business centre
- Meeting rooms
- Terrace
- 24-hour front desk
- Front desk safe
- Snack bar/deli
- ATM/banking services
Feel at home
- Free cots/infant beds
- Fridge
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
- Terrace
Room options
View all photos for Premium Room, 1 King Bed, View
Premium Room, 1 King Bed, View
View all photos for Standard Room, 2 Double Beds, City View
Standard Room, 2 Double Beds, City View
View all photos for Standard Room
Standard Room
View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Tub)
Standard Room, 1 King Bed, Accessible (Mobility, Tub)
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
View all photos for Standard Room, 2 Double Beds
Standard Room, 2 Double Beds
View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-in Shower)
Standard Room, 1 King Bed, Accessible (Communications, Roll-in Shower)
View all photos for Premium Room, 1 King Bed, View, Corner
Premium Room, 1 King Bed, View, Corner
About this area
What's nearby
- In Downtown San Francisco
- Lombard Street - 20 min walk
- Kaiser Permanente Medical Center - 25 min walk
- San Francisco Museum of Modern Art - 28 min walk
- Presidio of San Francisco - 31 min walk
- Moscone Convention Center - 31 min walk
- Pier 39 - 38 min walk
- San Francisco Bay - 39 min walk
- Oracle Park - 44 min walk
- Bill Graham Civic Auditorium - 3 min drive
- Union Square - 2 min drive
Getting around
Restaurants
- Limoncello - 5 min walk
- Kuma Sushi + Sake - 6 min walk
- Liholiho Yacht Club - 11 min walk
- Daeho Kalbijjim & Beef Soup - 12 min walk
- Octavia - 7 min walk
About this property
Holiday Inn Golden Gateway, an IHG Hotel
Languages
Chinese (Mandarin), English, Filipino, Japanese, Spanish
Sustainability
Sustainability practices
Housekeeping on request
Recycling
This information is provided by our partners.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA) and WELL Health-Safety Rating (IWBI)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.
At a glance
Hotel size
- 496 rooms
- Arranged over 26 floors
Arriving/Leaving
- Check-in time from 3 PM until midnight
- Express check-out available
- Minimum check-in age – 21
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas (2 hours per day)
- Free WiFi in rooms
Parking
- On-site self-parking (USD 45.63 per day)
- Wheelchair-accessible parking on site
- Height restrictions apply for on-site parking
- On-site parking includes off-street options
Other information
- Smoke-free property
Property amenities
Food and drink
- Bar/lounge
- Snack bar/deli
Working away
- 24-hour business centre
- Meeting rooms
- Conference space (20000 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in reception
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Pool loungers
Facilities
- 1 building/tower
- ATM/banking
- Safe-deposit box at front desk
- Terrace
- 24-hour fitness centre
- An outdoor pool
- Banquet hall
Accessibility
- Braille/raised signage
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible
- Wheelchair-accessible parking
- Assistive listening devices available
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Low-height desk
- Low-height bed
- Grab bar in bath
- Grab bar in shower
- Accessible bath
- Well-lit path to entrance
Room amenities
Be entertained
- LCD television
- Premium cable channels
- Films for purchase
Home comfort
- Air conditioning (climate-controlled)
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Pillow menu
- Blackout curtains
- Free cot/infant bed
- Bed sheets provided
Freshen up
- Private bathroom
- Shower/bath combination
- Free toiletries
- Hairdryer
- Towels
Stay connected
- Desk
- Free newspapers
- Free WiFi
- Free local calls
Food and drink
- Fridge
More
- Housekeeping (on request)
- In-room safe
- Connecting/adjoining rooms available
- Recycling
Fees & policies
Parking
- Self-parking costs USD 45.63 per day
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Pool access available from 9:00 AM to 7:00 PM
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually wrapped food options are available for breakfast, lunch and dinner.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of:
- Safe Travels (WTTC - Global)
- SafeStay (AHLA - USA)
- WELL Health-Safety Rating (IWBI)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Also known as
Gateway Holiday Inn
Golden Gateway
Golden Gateway Holiday Inn
Golden Holiday Inn
Holiday Inn Gateway
Holiday Inn Golden
Holiday Inn Golden Gateway
Holiday Inn Golden Gateway Hotel
Holiday Inn Golden Gateway Hotel San Francisco
Holiday Inn Golden Gateway San Francisco
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn
Frequently asked questions
Reviews
8.4
Very good
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Poor
30 September 2023
Corey
Corey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2023
Central Hotel with great views
Susan
Susan, 5-night trip
Verified Hotels.com guest review
4/10 Fair
26 September 2023
Ashley
Ashley, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2023
Great hotel
Nicola
Nicola, 3-night family trip
Verified Hotels.com guest review
6/10 Good
24 September 2023
Nerida
Nerida, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2023
Edward
Edward, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 September 2023
Very chic
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2023
Nicole
Nicole, 1-night trip
Verified Hotels.com guest review