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All properties in Waterville, Maine, United States of America

Best Western Plus Waterville Grand Hotel

3-star hotel in Waterville with indoor pool and bar/lounge

  • Free WiFi and free parking
From
NZ$157

Image gallery

  • Pool
  • Pool
  • Pool
  • Living Room
  • Pool
Pool. Image 1 of 43.
1 / 43Pool
7.8.Good.
  • Good price. Good amenities

    Apr 17, 2021

  • The staff were great, and eager to fix any issues. However, thats all there was, were…

    Mar 14, 2021

See all 241 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Dining options
Safe
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 138 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Children's Discovery Museum - 13 min walk
  • Kennebec River - 27 min walk
  • Waterville Opera House - 31 min walk
  • Redington Museum - 35 min walk
  • DCI Clinic Fairfield - 38 min walk
  • Colby College - 40 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 2 Double Beds, Accessible, Bathtub
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Accessible, Bathtub

Location

  • Children's Discovery Museum - 13 min walk
  • Kennebec River - 27 min walk
  • Waterville Opera House - 31 min walk

What’s around

Landmarks

  • Children's Discovery Museum - 13 min walk
  • Kennebec River - 27 min walk
  • Waterville Opera House - 31 min walk
  • Redington Museum - 35 min walk
  • DCI Clinic Fairfield - 38 min walk
  • Colby College - 40 min walk
  • Fort Halifax - 2.5 mi / 4 km
  • Inland Hospital Diabetes - 2.9 mi / 4.6 km
  • Thomas College - 4.1 mi / 6.5 km
  • Belgrade Lakes Chain - 6.1 mi / 9.7 km
  • Lovejoy Pond - 13.4 mi / 21.6 km

Getting around

  • Waterville, ME (WVL-Robert Lafleur) - 7 min drive
  • Augusta, ME (AUG-Augusta State) - 24 min drive

At a glance

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Cross-country skiing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6000
  • Conference space size (meters) - 557

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Refrigerator (on request)
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

O Briens Irish Restaurant - This family restaurant specializes in American cuisine and serves breakfast and dinner.

O Briens Irish Pub - This pub serves lunch and dinner.

Small print

Also known as

  • Best Western Plus Waterville Grand
  • Best Western Plus Waterville Grand Hotel
  • Best Western Waterville Grand
  • Waterville Grand Hotel
  • Best Plus Waterville Grand
  • BEST WESTERN PLUS Waterville Grand Hotel Maine
  • Best Western Plus Waterville Grand Hotel Hotel
  • Best Western Plus Waterville Grand Hotel Waterville
  • Best Western Plus Waterville Grand Hotel Hotel Waterville

Optional extras

Cooked-to-order breakfast is offered for an extra charge of USD 7.00 for adults and USD 7.00 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Waterville Grand Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes, there are 2 onsite restaurants, featuring American cuisine. Nearby restaurants include Asian Cafe (2.5 mi), Belanger's Drive-In (2.6 mi), and Gifford's Ice Cream (2.8 mi).
  • Have fun with nearby activities like hiking and rafting, and practice your swing on the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Best Western Plus Waterville Grand Hotel also has a fitness center.
7.8.Good.
  • 8.0.Very good

    A nice place great full free breakfast .

    Robert, 1 night family trip, Mar 20, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Not satisfied

    The room was not vacuumed, hallways smelled like smoke and weed. No one wearing their masks in the hallways and the door entries were packed with smokers. Only 2 people allowed in the elevator and even staff would enter which would make more than maximum. Also in the evening a strange man was standing outside our door looking into the peep hole.

    1 night family trip, Mar 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Value and comfort!

    Ice bucket needed a washing. But everything was lovely and fine and great prices!

    James, 1 night trip, Jan 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good friendly service especially in the restaurant.

    Pete, 2 night trip with friends, Jan 22, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Very Uncomfortable, Smoky.

    The whole place smelled like smoke, (even in my room which was non-smoking). None of the guests, and very few of the employees were wearing masks. I was very uncomfortable, and ended up leaving before the end of my reservation and staying elsewhere.

    5 night business trip, Oct 11, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Very clean great breakfast.

    James, 1 night business trip, Oct 7, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    A title

    Front desk clerk and cleaners, vaccum lady and pool lady not wearing a mask. First floor reeks of smoke even though we had a non smoking room. Pub waitress spent most of her time on ger phone and never checked on us even though there were only two tables. Pool large and nice but not for kids as it is very deep and stairs to get in very small. Breakfast was a nice sit down and get waited on meal. Rooms nice and large. Bedding very comfortable.

    Penny J, 1 night trip, Sep 25, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    good service

    Our room had a leaking toilet. We were moved to another room immediately

    Barbara, 1 night business trip, Sep 19, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Clean; good breakfast and pleasant staff. Met my needs

    TE, 4 night trip, Sep 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice, big, clean room and the choices for breakfast were very good.

    Karyl, 4 night trip, Aug 17, 2020

    Verified Hotels.com guest review

See all 241 reviews