Sonesta White Plains Downtown
4-star hotel with indoor pool, near The Westchester Mall
- Free WiFi
- All (48)
- Bar/Dining (7)
- Interior (25)
- Fitness/Leisure (3)
- Rooms (11)
- Other (2)
Sonesta White Plains Downtown
Pool
Suite, 1 King Bed - Guest Room
Suite, 1 King Bed - Guest Room
Suite, 1 King Bed - Guest Room
Suite, 1 King Bed - Guest Room
Room, 1 Double Bed, Accessible - Guest Room
Hotel Bar
Hotel Bar
Restaurant
Restaurant
Restaurant
Lobby
Reception
Lobby
Fitness Facility
Fitness Facility
Ballroom
Indoor Wedding
Ballroom
Property Amenity
Room, 1 Double Bed, Accessible - Guest Room
Suite, 1 King Bed - Guest Room
Room, 1 Double Bed, Accessible - Guest Room
Suite, 1 King Bed - Guest Room
Suite, 1 King Bed - Guest Room
Restaurant
Restaurant
Meeting Facility
Meeting Facility
Meeting Facility
In-Room Amenity
Meeting Facility
Ballroom
Meeting Facility
Meeting Facility
Meeting Facility
Ballroom
Ballroom
Ballroom
Ballroom
Ballroom
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
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The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
- Dining venue(s)
- Shuttle services
I like it I’ll be the second time all first time I pay a little bit more than second time…
Key cards did not work for anything. Got locked out of room twice because keys just…
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Sonesta White Plains Downtown
from NZ$234- Suite, 1 Double Bed
- Superior Room, 1 King Bed
- Superior Room, 2 Double Beds
- Deluxe Room, 2 Double Beds
- Room, 1 Double Bed, Accessible
- Suite, 1 King Bed
- Superior Room, 1 King Bed
- Superior Room, 1 King Bed
- Superior Room, 2 Double Beds
- Deluxe Room, 1 King Bed
At a glance
Key facts
Hotel size
- This hotel has 402 rooms
- This hotel is arranged over 12 floors
Arriving/leaving
- Check-in time 3:00 PM-6:00 PM
- Check-out time is noon
Restrictions related to your trip
- New York may have travel restrictions in place, including self-quarantine, due to COVID-19.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Travelling with others
Children
- Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Transfers
- Free airport shuttle from 6 AM to 10 PM*
Parking
- Onsite self parking (USD 18.00 per day)
- Onsite valet parking (USD 25 per day; includes in/out privileges)
- Wheelchair-accessible parking on site
- Onsite parking includes off-street options
Payment types at the property
Other information
- Smoke-free property
FAQs for Sonesta White Plains Downtown
Does Sonesta White Plains Downtown offer free cancellation for a full refund? Yes, Sonesta White Plains Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Sonesta White Plains Downtown? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Sonesta White Plains Downtown? Yes. Self parking costs USD 18.00 per day. Valet parking costs USD 25 per day. Is there a pool at Sonesta White Plains Downtown? Yes, there's an indoor pool. Are pets allowed at Sonesta White Plains Downtown? Sorry, pets aren't allowed. What are the check-in and check-out times at Sonesta White Plains Downtown? You can check in from 3:00 PM - 6:00 PM. Check-out time is noon. Contactless check-in and check-out are available. Are there restaurants at or near Sonesta White Plains Downtown? Yes, Mix Bar and Kitchen offers American cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include P.F. Chang's (5-min walk), Westchester Burger Company (6-min walk), and Haiku (6-min walk). Is airport shuttle service offered by Sonesta White Plains Downtown? Yes, a free airport shuttle is available from 6 AM to 10 PM at scheduled times. Is there an onsite casino at Sonesta White Plains Downtown? No, this hotel doesn't have a casino, but Empire City Casino (23-min drive) is nearby. What is there to do at Sonesta White Plains Downtown and nearby? Sonesta White Plains Downtown has an indoor pool and a 24-hour fitness center.
Recent reviews
Fabulous 8.6 From 771 reviews
Very good
Sorry I couldn’t stay longer
I arrived quite late, but check-in was a breeze. The hotel was immaculate – from the elevator to my room the entire place was well tended to; freshly scented, not harsh chemicals. Slept like a Queen in my king sized bed- bedding was delightful. Was hoping fitness center or pool would be open, but COVID crushed that hope. Fitness center was adequate and pool was small, but looked like a nice spot to unwind. Had breakfast on site- pricey for eggs and sausage, but the food was prepared perfectly and service was perfect. Bring your own body lotion- they no longer supply travel size amenities per room in an effort to reduce waste. The environmentalist in me approves of this for large hotels, but I didn’t bring any of my own supplies so I was caught off guard. I will definitely go back.
Heathy, us1 night trip
Good
ive been going to this hotel for many years. They only changed the name from the crown plaza. The bar was good. The food was good. little pricey but ok. Check-in was normal. we were there for a yearly pageant. Many kids with parents and he was and looked aggressive. Stood guard at the floor. knocking at peoples doors at 8.30 pm on a saturday to stay quiet. otherwise the stay was good.
Dante, us2 night trip with friends
Very good
Parking should be free.
Adegboyega, us1 night business trip
Very good
Not too bad.
I give all service industry a pass in these uncertain times. My issue was how short staffed they were and getting stuck in the parking garage 3 times without anyone answering the phone was frustrating. Especially when they charged $18 per day. Other than that some of the staff was friendly and professional in spite of.
us5 night trip
Fair
My bed was made incorrectly because the sheets were tucked in sideways so I had my toes exposed!!! Never had that problem before
John, us1 night business trip
Exceptional
Quick trip home
Excellent! Nash the front desk representative was helpful and friendly. Facility was clean and adhered to covid 19 guidelines. pool was clean and simple to reserve.
Charletta, us1 night trip
Exceptional
Clean and nice staff
Ray, us1 night trip
Exceptional
A very pleasant stay
It was my first time in White Plains, NY. I chose this hotel because it’s in a nice area and near a lot of shops and restaurants. The hotel was nice and clean, very friendly staff, and it was just a pleasant stay overall.
us8 night family trip
Exceptional
Pretty Good Can't Lie
I loved the ambiance of the hotel and how close it is to stores and restaraunts. The only thing I didnt like is that I couldnt change the water pressure in the shower. But overall they are a good hotel. They text you each day of your stay to see how you are doing.
us2 night trip with friends
Good
The front desk was rude there’s no water put in your rooms, and they double charged me for parking!
Jill, us1 night trip
