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All properties in Playa del Carmen, Quintana Roo, Mexico

Singular Joy Downtown Residences

3-star hotel with outdoor pool, near Playa del Carmen Main Beach

  • Free WiFi in lobby
From
NZ$68

Property renovations and closures

  • We're sorry, properties in this area are unavailable for the dates you selected.

Image gallery

  • Rooftop Pool
  • Rooftop Pool
  • Outdoor Pool
  • Rooftop Pool
  • Rooftop Pool
Rooftop Pool. Image 1 of 94.
1 / 94Rooftop Pool
8.6.Fabulous.
  • Great stay! Amazing staff and good pool!

    Mar 28, 2021

  • Very well located and nice rooftop

    Mar 5, 2021

See all 97 reviews

Guests rated location

Walkable
Convenient
Safe
Dining options
Shopping
  • Free WiFi
  • Pool
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 17 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Pool bar
  • Spa services

For families

  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 1 min walk
  • Mamitas Beach Club - 5 min walk
  • Playa del Carmen Maritime Terminal - 12 min walk
  • Nuestra Senora del Carmen Catholic Church - 5 min walk
We're sorry, properties in this area are unavailable for the dates you selected.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Double Room, 1 King Bed
  • Premium Suite, 2 Bedrooms
  • Master Suite 3 Bedrooms
  • Superior Suite, 1 Bedroom
  • Superior Suite, 2 Bedrooms

Location

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 1 min walk

What’s around

Landmarks

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 1 min walk
  • Mamitas Beach Club - 5 min walk
  • Playa del Carmen Maritime Terminal - 12 min walk
  • Nuestra Senora del Carmen Catholic Church - 5 min walk
  • Punta Esmeralda Beach - 37 min walk
  • Playacar Golf Club - 39 min walk
  • Calle Corazón - 3 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • 3D Museum of Wonders - 5 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 17 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-1:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Poolside bar

Things to do

  • Outdoor pool
  • Pool umbrellas
  • Spa services on site

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Year Built - 2019
  • Elevator
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Smart TV
  • Cable TV channels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Small print

Also known as

  • Singular Joy Downtown Hotel Playa del Carmen
  • Singular Joy Residences Carmen
  • Singular Joy Downtown Residences Hotel
  • Singular Joy Downtown Hotel Residences
  • Singular Joy Downtown Residences Playa del Carmen
  • Singular Joy Downtown Residences Hotel Playa del Carmen
  • Singular Joy Downtown Hotel
  • Singular Joy Downtown Playa del Carmen
  • Singular Joy Downtown

Optional extras

Airport shuttle service is offered for an extra charge of USD 90 per person (one-way)

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Singular Joy Downtown Residences does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Sorry, there's no onsite parking at Singular Joy Downtown Residences.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 1:00 AM. Check-out time is noon.
  • Yes. Nearby restaurants include Et Voila (3-min walk), 100% Natural (3-min walk), and Harry's (3-min walk).
  • Yes, an airport shuttle is available. The charge is USD 90 per person one-way.
  • Singular Joy Downtown Residences has an outdoor pool and spa services.
8.6.Fabulous.
  • 8.0.Very good

    Singular

    Great service overall but we couldn’t get an extra blanket for our kiddo in the evening hours because the front desk didn’t have access to it. Thought that was odd. Other than that, it was a great stay with great service.

    Daniel, 1 night family trip, Feb 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My Fav Place in Playa

    This is the second time I stay at Singular and I can definitely say it’s my favorite spot in Playa. It’s walking distance from just about anything. The staff is exceptional! Shoutout to Jorge, Cristian, and Julian. They always make our stay comfortable to where it feels like home. I already miss hanging out at the sky bar with Julian! Can’t wait to be back! Thank you!

    Esmeralda, 9 night trip with friends, Jan 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The place was quiet and clean, the other people in the b&b were so nice. We overally had a lovely time. It is located in a wonderful place

    Davide, 2 night trip, Jan 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent location, walking distance to all the shops, beaches and nightlife. Be aware it’s a bit close to the clubs to where you will hear and feel the base till late hours. Amazing rooftop pool bar that has a great view of the Caribbean Sea.

    Josh, 5 night romance trip, Jan 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Terrace and rooftop amazing

    Location is great. Centralized and food area and beach AC did not work tho

    Mikael, 1 night trip with friends, Jan 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel- terrible breakfast.

    Everything was great, the only thing that made me little upset was that breakfast was included in the deal. To begin with, this place does not have restaurant and I had to go one block away (which is not a problem) but the issues was the when I give the coupon to the server he said the the only thing I can get with it is coffe and a piece of bread. Breakfast has to be paid. This hotel or residences building is lying, this is so bad for business. Also, the restaurant providing breakfast has a terrible service. I went with friends for breakfast and it took almost two hours total time for breakfast? Never again at that restaurant. We complained at the hotel and Angel (the person in charge said that he will let the owners know a bout the inconvenient.

    Carlos, 6 night trip with friends, Jan 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Positives: Good location Newer property Great pool deck Good refrigerators Need improvements: Cable tv(but who cares really, outside most of time) No parking Breakfast is at neighboring restaurant. Restaurant tends to run out of juice, so ur breakfast tends to b bread and coffeee. Cute spot tho. Could b better run.

    7 night family trip, Dec 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    nice hotel

    Very nice hotel, worth it!

    jesus, 4 night trip, Dec 13, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    new condos in a noisy location

    the place is quite new, a bunch of privately owned condos. terrible noise from a nearby club until 4 am...the ac is central to the flat and also very noisy

    John, 1 night trip, Nov 19, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location, so so place.

    Place is ok, elevator wasn't working. No parking for guests, and the rooftop was ok but there was no service at all there, no bar or anything to get drinks or food. Location is great tho.

    1 night trip with friends, Nov 16, 2020

    Verified Hotels.com guest review

See all 97 reviews