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Maui Sands Resort & Indoor Waterpark, Sandusky

2.5 stars
5513 Milan RoadSanduskyOH44870United States of America, ‏‎0800-886-061 (New Zealand Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Good3.0 / 5
Service
Service is poor
Amenities
Bad amenities
334See all 334 Hotels.com reviews
From 1,271 reviewsTripAdvisor Traveller Rating

Maui Sands Resort & Indoor Waterpark, Sandusky

Hotel Info: 0800-886-061 (New Zealand Toll Free)

from NZ$162
  • Family Room
  • Standard Room, 1 King Bed
  • Family Suite
  • Standard Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 299 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Maui Sands
  • Waterpark Maui
  • Maui Sands Resort & Indoor Waterpark Sandusky, Ohio
  • Maui Sands Indoor Waterpark
  • Maui Sands Indoor Waterpark Resort
  • Maui Sands Indoor Waterpark Sandusky
  • Maui Sands Resort
  • Maui Sands Resort & Indoor Waterpark
  • Maui Sands Resort & Indoor Waterpark Sandusky
  • Maui Waterpark
  • Sands Resort Maui

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Faxes
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 12.00 per person (approximately)

Cribs/Infant beds are available for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Waterslide
  • Lazy river
  • Spa tub
  • Water park access (surcharge)
  • Arcade/game room
  • Billiards or pool table
Working away
  • Number of meeting rooms - 2
  • Meeting rooms
Facilities
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Volcano Grill - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

Maui Sands Resort & Indoor Waterpark, Sandusky’s small print

Also known as

  • Maui Sands
  • Waterpark Maui
  • Maui Sands Resort & Indoor Waterpark Sandusky, Ohio
  • Maui Sands Indoor Waterpark
  • Maui Sands Indoor Waterpark Resort
  • Maui Sands Indoor Waterpark Sandusky
  • Maui Sands Resort
  • Maui Sands Resort & Indoor Waterpark
  • Maui Sands Resort & Indoor Waterpark Sandusky
  • Maui Waterpark
  • Sands Resort Maui

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Faxes
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 12.00 per person (approximately)

Cribs/Infant beds are available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 334 reviews

Maui Sands Resort & Indoor Waterpark, Sandusky
Good3.0 / 5
Not very nice for the money spent. Refrigerator smelled horrible, room was very hot upon arrival,wall outlet was hanging out of the wall, lamp was broke.
1 night family trip
Maui Sands Resort & Indoor Waterpark, Sandusky
Good3.0 / 5
Anywhere but here
Where do I begin? Let's see. I requested an early checkin, which wasn't available initially but to my insistence they had one room available. The water slides and hot tubs were DOWN UNTIL FURTHER NOTICE. No elevators (which didn't affect us, but many others had trouble with where there rooms were located, elderly getting up the stairs, carrying large suitcases for extended stays, etc). NO FREE WIFI! I had an online job interview and had to go sit in my car at Starbucks because according to the front desk, "Did you restart your computer? Oh... well we got a new internet service and it doesn't reach all the rooms." A bug in our bathroom. We stayed a few nights and they only tidied up the room once. Beside supplying soap and towels, they left the room entirely untouched. Even at the end of the stay when we checked out, the hotel desk didn't ask us how the stay was because I'm sure they're sick of hearing the complaints. After talking to locals, we heard the previous owners went bankrupt, and the new owner(s) are struggling to get this place back on their feet. I would stay anywhere but here on my next annual trip to Ohio. Beware!
3 night trip with friends
Maui Sands Resort & Indoor Waterpark, Sandusky
Fair2.0 / 5
The pools were closed for repairs. Limited towels and poor response from staff. Will not return.
1 night family trip
Maui Sands Resort & Indoor Waterpark, Sandusky
Good3.0 / 5
Very disappointed for my 11 year old daughters birthday party with 5 of her friends. We could not get towels at the Waterpark and the lines were very long waits. Seemed as though no one wanted to work in a timely manner. I will NOT return to Maui Sands "Resort"
1 night trip with friends
Maui Sands Resort & Indoor Waterpark, Sandusky
Good3.0 / 5
Pass on this one,
The water park size is good for smaller kids,but had multiple maintenance issues in our 2 day stay with things being closed for a day,than lazy river clsd for hours,and one pool never even opened. When we arrived we were early.The woman at the counter wasnt friendly, said my card was declined prior ,even though I had my hotels.com receipt and all was good,in the end she tried to change her nastiness and checked us in early.I later asked the bar for a glass for my juice,which i was bluntly told no.Not even a plastic cup I asked, no again.it has to be inventoried...the game room is sub par,and apparently stocking the change machine is a nuisance to them.That woman was very nasty to guests. On our second day we witnessed a line that took hours for the 1 woman at the counter to check in.The line was wrapped around hallways.Our room card,along with other already checked in guests,stopped working at this exact time.The beds are uncomfortable and old.the line for breakfast is long with not enough seating area for as many guests as were there.All in all the nicest people there were an older black gentleman from the kitchen,and an older nicely dressed white gentlemen whom collected out tickets at breakfast. This wasn't the worst place I have ever stayed,the kids didnt know any different.But lesson learned,we will not be back.This coyld be a great place.It has alot of potential,it needs an update and a staff attitude adjustment.
2 night family trip

See all reviews

Maui Sands Resort & Indoor Waterpark, Sandusky

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