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The Shelley Point Hotel & Spa

Photo gallery for The Shelley Point Hotel & Spa

Outdoor pool
Beach nearby, white sand
Outdoor pool
Luxury Duplex | In-room safe, individually decorated, desk, iron/ironing board
Luxury Suite | In-room safe, individually decorated, desk, iron/ironing board

Overview of The Shelley Point Hotel & Spa

The Shelley Point Hotel & Spa

4.0 star property
4-star hotel in St. Helena Bay with golf course and spa

8.6/10 Fabulous

32 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Goldenmile Boulevard, Shelley Point, St. Helena Bay, Western Cape, 7380

Room options

About this area

Restaurants

  • De Palm - 12 min drive

About this property

The Shelley Point Hotel & Spa

A great stay at The Shelley Point Hotel & Spa in St. Helena Bay can include a round of golf at the 9-hole course. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or facials. An outdoor pool, a bar/lounge and a fitness centre are other highlights at this upmarket hotel. Fellow travellers like the helpful staff and overall property condition.

Languages

Afrikaans, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 86 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 8:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Playground

What to do

  • Tennis
  • Beach nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • 9 holes of golf
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages

  • Afrikaans
  • English

Room amenities

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Microwave (on request)
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Shelley Point Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel The Shelley Point Hotel & Spa St. Helena Bay
The Shelley Point Hotel & Spa St. Helena Bay
Shelley Point Hotel St. Helena Bay
St. Helena Bay The Shelley Point Hotel & Spa Hotel
Shelley Point St. Helena Bay
Hotel The Shelley Point Hotel & Spa
Shelley Point Hotel
Shelley Point
The Shelley Point & St Helena
The Shelley Point & St Helena
The Shelley Point Hotel & Spa Hotel
The Shelley Point Hotel & Spa St. Helena Bay
The Shelley Point Hotel & Spa Hotel St. Helena Bay

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Shelley Point Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at The Shelley Point Hotel & Spa?
As of 6 February 2023, prices found for a 1-night stay for 2 adults at The Shelley Point Hotel & Spa on 13 February 2023 start from NZ$264, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at The Shelley Point Hotel & Spa?
Yes, there's an outdoor pool.
Are pets allowed at The Shelley Point Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Shelley Point Hotel & Spa?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Shelley Point Hotel & Spa?
You can check in from 2:00 PM - 8:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at The Shelley Point Hotel & Spa and nearby?
Tee off at the on-site golf course, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Shelley Point Hotel & Spa also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near The Shelley Point Hotel & Spa?
Yes, there's an on-site restaurant. Nearby restaurants include De Palm (5.1 mi).
Does The Shelley Point Hotel & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.9/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Overall, a pleasant stay, but...
We stayed at The Shelley Point Hotel & Spa for two nights and overall enjoyed our stay, however, think there could be one or two improvements made. We had great customer service at the spa and in the Cattle Baron restaurant, however, the service at reception and in the Doreatha restaurant could do with improvement - very slow and not particularly helpful/knowledgeable about the amenities and menus. The pool was packed out all day, so we visited the nearby beach which was great - free shuttle from the hotel, beach towels and umbrellas, a small tuck shop, a volleyball net, and the option to do a kayak tour. The spa was reasonable and we enjoyed using the sauna, steam room, and hydro pool. The team was excellent and very friendly and accommodating. The hydro pool area however could do with a little bit of maintenance (tiles coming off, windows having a good clean, broken bits on door fixed). The breakfast buffet was plentiful however only having one buffet station at the far end of the restaurant resulted in queues snaking through the hallway area and round tables, and waiting times for cooked foods. The quality of the food was good though. The room was very comfortable and well-kitted out with tea/coffee-making facilities, a large bath, toiletries & air-con. Nice touches of free biltong and golf shirts. We will come back again but hope some improvements have been made to the service.
Adam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing setting on the West Coast.
Leslie, 1-night family trip
Verified Expedia guest review

8/10 Very good

Stunning decor
Stayed in the ivory suite, decor was incredible
Lynn, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great experience. The staff need more training
Great accommodation. Excellent food . Restaurant service was below standard
Shane, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyed pleasant stay at Shelly Point Hotel & Spa
Beautiful hotel and good facilities. Pool area was enjoyable along with the koi pool area. Nice touch was the available books with some good tittles. However practically a 2bed unit should have 2 bathrooms and not one. Was disappointed when the Cattle Baron restaurant was fully booked and they recommended room service, yet they had the audacity to charge us a tray fee. It’s was good to see that the hotel staff were eager to please however I do think that with a little more training they could have deliver a great service experience.
Faried, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exellent
Leon, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ZV, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Excellent
Tamie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A lovely Hotel
We had a wonderful few days. The room was beautiful and we were made to feel very welcome (Aretha at reception was great). The only slightly less positive comments are that the choice of wine wasn’t great, most of the time the bottles of white wine were not very cold. The service in Cattle Baron was mixed as was breakfast service - perhaps new people who didn’t quite know what to do. Cleopatra in the Cattle Baron was so helpful and friendly.
Vivienne, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great Overall Experience
Great Overall Experience with a few points that need improvement: - No Room Service Available (even though the In-Room Brochure states "24hr In-Room Dining") - The Fire Alarms were a bit of an issue going off at 06h00 due to Loadshedding (Power Cuts) with Staff not knowing how to silence the alarms
2-night trip
Verified Hotels.com guest review