Crowne Plaza Suffern - Mahwah, an IHG Hotel

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Overview of Crowne Plaza Suffern - Mahwah, an IHG Hotel

Crowne Plaza Suffern - Mahwah, an IHG Hotel

3.5 star property
Suburban hotel with restaurant, near Rockland Community College

8.7/10 Fabulous

983 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $228
Price available on 18/05/2022
Map
3 Executive Blvd, Suffern, NY, 10901
Main amenities
  • 230 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Harriman State Park - 45 min walk
  • New York Country Club - 11 min drive
  • Ramapo College of New Jersey - 8 min drive
  • The Shops at Nanuet - 10 min drive
  • Ringwood State Park - 10 min drive
  • Sterling Forest State Park - 10 min drive
  • Ramapo Valley County Reservation - 11 min drive
  • Campgaw Mountain Ski Area - 15 min drive
  • Palisades Center - 11 min drive
  • Dominican College - 14 min drive
  • St. Thomas Aquinas College - 15 min drive

Getting around

  • Teterboro, NJ (TEB) - 29 min drive
  • Westchester County Airport (HPN) - 33 min drive
  • Caldwell, NJ (CDW-Essex County) - 35 min drive
  • Stewart Intl. Airport (SWF) - 41 min drive
  • Morristown, NJ (MMU-Morristown Municipal) - 42 min drive
  • Newark Liberty Intl. Airport (EWR) - 50 min drive
  • LaGuardia Airport (LGA) - 56 min drive
  • Mahwah Station - 7 min drive
  • Sloatsburg Station - 9 min drive
  • Ramsey Route 17 Station - 8 min drive
  • Free area shuttle

About this property

Crowne Plaza Suffern - Mahwah, an IHG Hotel

At Crowne Plaza Suffern - Mahwah, an IHG Hotel, you'll be 2.3 mi (3.7 km) from Harriman State Park and 5.9 mi (9.4 km) from Ramapo College of New Jersey. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Flagstone Restaurant, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a snack bar/deli are offered, and rooms get the details right with iPod docks and premium bedding. Fellow travelers say great things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 230 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Specific rooms only*
  • 1 per room (up to 75 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Offsite

  • Free area shuttle within 4 miles

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Free local shuttle

What to do

  • Public winery tours
  • Pool table
  • Access to nearby outdoor pool
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (25000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Arcade/game room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Flagstone Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Koi Lounge - This restaurant serves lunch, dinner, and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 15.95 per person (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Mahwah
Crowne Plaza Mahwah Hotel
Crowne Plaza Mahwah Hotel Suffern
Crowne Plaza Suffern
Crowne Plaza Suffern Mahwah
Suffern Crowne Plaza
Suffern Mahwah
Crowne Plaza Suffern Mahwah Hotel
Crowne Plaza Suffern Mahwah
Crowne Plaza Suffern - Mahwah, an IHG Hotel Hotel
Crowne Plaza Suffern - Mahwah, an IHG Hotel Suffern
Crowne Plaza Suffern - Mahwah, an IHG Hotel Hotel Suffern

Frequently asked questions

Overall score and ratings

8.7

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

4/10 Fair

Very Disappointed
Stayed at the Crown Plaza for 3 nights, 4 days, room was never cleaned throughtout the entire stay even though we requested for housekeeping. Also, there is no room service; bathroom sink clogged, bed mattress and pillows were soft as cotton, very uncomfortable to sleep on. Would not stay there again.
Anita, 3-night trip
Verified Hotels.com guest review

8/10 Very good

kexin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joane, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Philippe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I had to book this room on short notice because my mother was being released from a nearby hospital after surgery, but there was a huge ice storm on the way. I checked in and asked the very-friendly staff for access to a wheelchair and they got it within seconds. I then went and got my mom. The staff voluntarily suggested a room change to make her more comfortable and it was great! The restaurant in the hotel was amazing and we ordered food from there both days and even got my mom out there for breakfast. I can't compliment this hotel and staff enough!!! The stay was not expected, then went from one night to 2, but was comfortable the whole time!!! Thank you!!!
Ryan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient hotel
Great hotel, comfortable and spacious rooms, friendly staff. Value for money
ZAFEIRIOS, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gena, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Very nice hotel, would definitely stay again. Beautiful lobby area, everything very nice.
Evan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ellen, 3-night family trip
Verified Hotels.com guest review