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All properties in Charleston, West Virginia, United States of America

Holiday Inn Express Civic Center, an IHG Hotel

City-center hotel, steps from Charleston Civic Center

  • Free WiFi and free parking
From
NZ$165

Image gallery

  • Standard Room - Guest Room
  • Standard Room - Guest Room
  • Room, 2 Double Beds, Accessible, Non Smoking (Hearing) - Bathroom
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower) - Bathroom
  • Standard Room - Guest Room
Standard Room - Guest Room. Image 1 of 45.
1 / 45Standard Room - Guest Room
8.0.Very good.
  • I purposefully picked a pool in the filter and this hotel came up. They did not have a…

    Jun 7, 2021

  • We were having a "date night". It was close to restaurants that offer outdoor dining on…

    Jun 4, 2021

See all 471 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas

Guests rated location

Easy parking
Convenient
Walkable
Quiet
Safe
  • Free WiFi
  • Free parking
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 195 smoke-free guestrooms
  • Daily housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Computer station

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • Heart of Charleston
  • Charleston Civic Center - 1 min walk
  • Charleston Town Center - 9 min walk
  • Haddad Riverfront Park - 11 min walk
  • Avampato Discovery Museum - 17 min walk
  • Clay Center for the Arts and Sciences - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking (Hearing)
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility)
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Standard Room
  • Deluxe Room, 1 Double Bed

Location

  • Heart of Charleston
  • Charleston Civic Center - 1 min walk
  • Charleston Town Center - 9 min walk

What’s around

Landmarks

  • Heart of Charleston
  • Charleston Civic Center - 1 min walk
  • Charleston Town Center - 9 min walk
  • Haddad Riverfront Park - 11 min walk
  • Avampato Discovery Museum - 17 min walk
  • Clay Center for the Arts and Sciences - 19 min walk
  • Appalachian Power Park - 25 min walk
  • CAMC General Hospital - 26 min walk
  • West Virginia State Museum - 44 min walk
  • West Virginia State Capitol Building - 44 min walk
  • University of Charleston - 5.1 mi / 8.3 km

Getting around

  • Charleston, WV (CRW-Yeager) - 12 min drive
  • Charleston Station - 5 min drive

At a glance

Hotel size

  • This hotel has 195 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free breakfast

Things to do

  • Fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby

Working away

  • Business center
  • Conference space
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Lever door handles

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Small print

Also known as

  • Holiday Inn Express Civic Center
  • Hotel Holiday Inn Express Civic Center
  • Holiday Express Civic Center
  • Express Civic Center, An Ihg
  • Holiday Inn Express Civic Center
  • Holiday Inn Express Civic Center, an IHG Hotel Hotel
  • Holiday Inn Express Civic Center, an IHG Hotel Charleston
  • Holiday Inn Express Civic Center Charleston
  • Holiday Inn Express Civic Center, an IHG Hotel Hotel Charleston
  • Holiday Inn Express Civic Center Hotel
  • Holiday Inn Express Civic Center Hotel Charleston
  • Holiday Inn Express Civic Center Hotel Charleston
  • Holiday Inn Express Civic Center Hotel
  • Holiday Inn Express Civic Center Charleston
  • Hotel Holiday Inn Express Civic Center Charleston
  • Charleston Holiday Inn Express Civic Center Hotel

Optional extras

Rollaway beds are available for USD 10.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and a shield is in place between staff and guests in main contact areas.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Express Civic Center, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes. Nearby restaurants include The Chop House Charleston (4-min walk), Tidewater Grill (8-min walk), and Black Sheep Burrito and Brews (10-min walk).
  • No, this hotel doesn't have a casino, but Mardi Gras Casino (15-min drive) is nearby.
  • Have fun with activities like hiking, mountain biking, and rafting, and practice your swing at the nearby golf course. Holiday Inn Express Civic Center, an IHG Hotel also has a fitness center.
8.0.Very good.
  • 8.0.Very good

    Overall not a bad stay..

    From the outside the building looks a little run down and needs some upgrades. The hallways were also a little run down and could use some updating. The rooms however were newly updated and very nice. Clean and comfortable. The eating area for breakfast was also nice and clean. The location was a little questionable but did not have any issues.

    Greg, 1 night trip, May 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Customer Service Level 10

    We came from another hotel booked by family that we were not to fond of. So we booked a one night stay minutes before arriving. We were early for their check in time but they had availability and Lonna was more than willing to accommodate my wife and I. When we got in the room there was a small issue with some new technology installed during the renovation and maintenance came quickly and Lonna followed up by coming to the room. It’s was a small issue to a Giant but with that kind of Customer Service and Care I feel obligated to make it known that the wife and I thoroughly enjoyed our stay and will consider this Hotel first each and every time we return to Charleston.

    Donovan, 1 night family trip, May 1, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Poor service. Could be cleaner very outdated.

    Breakfast was good and the server did a great job. Front desk and as horrible. Waited over 10 minutes and called the main line and it just rang while I stood there. Finally I walked back to the office and a lady said I’m the only one here and I just finished my break. Really!!!

    Kevin, 1 night business trip, Apr 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff was friendly and attentive. Everything was clean.

    Mary, 1 night family trip, Apr 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Loud room

    My room was right next to the elevator so I heard the elevator constantly. Room was OK, but it would have been nice to have a chair other than the office chair to sit in. Breakfast OK.

    Myra, 1 night family trip, Apr 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good Weekend

    The staff was very friendly and helpful! The path to the elevators was a little confusing.

    Amy, 2 night business trip, Apr 16, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Loud AC

    Attempted to turn off AC, since it was too annoying, Failed. Almost stayed up entire night! By the way, the comfort set was not comfortable at all, duvet and the cover were not stay together, and they too thick and hard...

    Ming, 1 night family trip, Mar 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We had a great stay. The staff was very nice. The room was clean and the pillows on the bed were amazing!

    Tracy, 1 night family trip, Mar 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel was great, breakfast was great. Some front desk staff did not seem to know what was going on. Housekeeping staff was commendable. A lot of guests were ignoring mask signs tho.

    Susan, 1 night trip with friends, Mar 13, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Good for the price

    Everything was good with the service and cleanliness. The only I didn’t like was everything was old and outdated for a Holiday Inn Express.

    Audra, 1 night family trip, Mar 8, 2021

    Verified Hotels.com guest review

See all 471 reviews