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All properties in Mazatlan, Sinaloa, Mexico
1 room, 2 adults

The Palms Resort of Mazatlan, Mazatlan, Mexico

3-star3 stars
Great for familiesThis property has good facilities for families.
Av. Camaron Sabalo 696, Zona Dorada, Mazatlan, SIN, 82110, Mexico

3-star beachfront resort with outdoor pool, near Cerritos Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
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Location
Great location
Service
Fantastic service
Room
Great room
Pool
Ordinary pool

The Palms Resort of Mazatlan, Mazatlan, Mexico

from NZ$95
  • Suite, Multiple Beds, Ocean View
  • Superior Room, 1 Queen Bed, Ocean View
  • Superior Room, 1 Queen Bed, Mountain View
  • Standard Room, 2 Double Beds, Mountain View
  • Superior Room, 2 Double Beds, Ocean View
  • Standard Room, 2 Double Beds, Ocean View

What’s around The Palms Resort of Mazatlan, Mazatlan, Mexico

Landmarks

  • In Zona Dorada
  • Punta Camaron Beach - 20 min walk
  • El Cid Country Club Golf Course - 22 min walk
  • Sea Shell City Museum - 22 min walk
  • Monument to the Family - 33 min walk
  • La Gran Plaza Mall - 44 min walk
  • Cerritos Beach - 2.9 mi / 4.6 km
  • Playa Norte - 3 mi / 4.8 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

At a glance

Key facts

Hotel size

  • This hotel has 189 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (free)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7973
  • Conference space size (meters) - 741
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Garden
  • Terrace
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Las Islas - Onsite restaurant.

The Palms Resort of Mazatlan, Mazatlan, Mexico’s small print

Also known as

  • Palms Mazatlan
  • Palms Resort Mazatlan
  • The Palms Of Mazatlan Mazatlan
  • The Palms Resort of Mazatlan Resort
  • The Palms Resort of Mazatlan Mazatlan
  • The Palms Resort of Mazatlan Resort Mazatlan

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 9 AM to 10 PM.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Breakfast costs between MXN 200 and MXN 250 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Very good 8.0 From 1,041 reviews

    Very good 8.0
    Ocean Front Getaway
    You can’t get any closer to the ocean, and the pool is fantastic! The beds and couch were very uncomfortable, but I found out on the 2nd to last day you could get a mattress topper, so next time I would ask for one. The staff is great, would definitely stay here again!
    Sandra, ca14 night trip with friends
    Very good 8.0
    The Hotel was under construction, the Palapas at the beach are 6 and only 3 in good condition, the personal at the beach was rude, 3 days in a row keeps complaining about everything.
    us6 night family trip
    Very good 8.0
    Extremely ignorant check in service
    The check in staff is ignorant and rude. Very unhelpful and extremely unwelcoming. Everything was nice but that but we most definitely will NEVER stay here again simply by the way we were treated at check in.
    Juan, us1 night family trip
    Very good 8.0
    I like the Palms but it is over priced for a 3 star hotel.
    us3 night family trip
    Fair 4.0
    In steady decline.
    Dated and in need of improvements.
    Alfonso, us3 night family trip

    The Palms Resort of Mazatlan, Mazatlan, Mexico

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