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Park Hyatt Tokyo

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Exterior
Indoor pool
Indoor pool
Indoor pool
Deluxe Room, 2 Double Beds

Overview of Park Hyatt Tokyo

Park Hyatt Tokyo

5.0 star property
Luxury hotel with full-service spa, connected to a rail/subway station, near Shinjuku Gyoen National Garden

9.6/10 Exceptional

830 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
3-7-1-2 Nishi Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 163-1055

Room options

About this area

What's nearby

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 19 min walk
  • Meiji Jingu Shrine - 9 min drive
  • Shibuya Crossing - 12 min drive
  • Yoyogi National Gymnasium - 5 min drive
  • Waseda University - 17 min drive
  • Roppongi Hills - 18 min drive
  • Tokyo Midtown - 15 min drive
  • Nippon Budokan - 16 min drive
  • Tokyo Imperial Palace - 16 min drive
  • Tokyo International Forum - 16 min drive

Getting around

  • Haneda Airport (HND) - 39 min drive
  • Narita Intl. Airport (NRT) - 53 min drive
  • Hatsudai Station - 12 min walk
  • Shinjuku Station - 12 min walk
  • Sangubashi Station - 13 min walk
  • Tochomae Station - 8 min walk
  • Nishi-shinjuku-gochome Station - 11 min walk
  • Nishi-shinjuku Station - 14 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • The Peak Lounge - 2 min walk
  • Girandole - 2 min walk
  • Kozue - 2 min walk
  • EXCELSIOR CAFFE - 3 min walk
  • Zauo Fishing Restaurant - 3 min walk

About this property

Park Hyatt Tokyo

Placing you 1 mi (1.6 km) from Shinjuku Gyoen National Garden and 2.4 mi (3.8 km) from Shibuya Crossing, Park Hyatt Tokyo offers an airport shuttle at scheduled times for JPY 3200 per person. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and New York Grill, one of 3 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a health club. Fellow travelers love the pool and helpful staff. The property is just a short walk to public transportation: Tochomae Station is 8 minutes and Nishi-shinjuku-gochome Station is 11 minutes.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Japanese, Korean, Portuguese, Russian, Spanish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 177 rooms
  • Arranged over 52 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Additional fees apply to children 13 years old and younger for breakfast and other meals when sharing existing bedding.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 4800 per night)
  • Onsite valet parking (JPY 5000.00 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle from 7:30 AM to 9:30 PM*

Offsite

  • Free area shuttle within 1.20 km

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Children's games
  • Toys
  • Art supplies
  • Baby bath
  • Bed rails
  • Corner guards

What to do

  • Pilates classes
  • Yoga classes
  • Shopping
  • Use of nearby fitness center

Working away

  • 24-hour business center
  • Computer station
  • Conference center (560 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Health club
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Ukrainian

Room amenities

Be entertained

  • DVD player
  • 37-inch flat-screen TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Bidet
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

クラブ オン ザ パーク has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

New York Grill - This restaurant serves lunch and dinner.
Giandole - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Kozue - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
The Peak Lounge - This café serves lunch and light fare. Happy hour is offered.
Delicatessen - This delicatessen serves brunch, lunch, and dinner.

Awards and affiliations

Park Hyatt Tokyo is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of JPY 6325 for adults and JPY 3162 for children (approximately)
  • Airport shuttle service is offered for an extra charge of JPY 3200 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 12 costs JPY 1600

Parking

  • Self parking costs JPY 4800 per night
  • Valet parking costs JPY 5000.00 per night
  • RV/bus/truck parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 9:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Hyatt Tokyo Park
Park Hyatt Tokyo
Park Hyatt Tokyo Hotel
Tokyo Park Hyatt
Hyatt Hotel Shinjuku
Hyatt Tokyo
Park Hyatt Tokyo Hotel Shinjuku
Park Hyatt Tokyo Shinjuku
Park Hyatt Tokyo Hotel
Park Hyatt Tokyo Tokyo
Park Hyatt Tokyo Hotel Tokyo

Frequently asked questions

Does Park Hyatt Tokyo offer free cancellation for a full refund?
Yes, Park Hyatt Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Park Hyatt Tokyo?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at Park Hyatt Tokyo on 13 December 2022 start from NZ$1,598, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Park Hyatt Tokyo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Park Hyatt Tokyo?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 9:00 PM.
Are pets allowed at Park Hyatt Tokyo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Park Hyatt Tokyo?
Yes. Self parking costs JPY 4800 per night. Valet parking costs JPY 5000.00 per night. RV/bus/truck parking is available.
Is airport shuttle service offered by Park Hyatt Tokyo?
Yes, an airport shuttle is available from 7:30 AM to 9:30 PM at scheduled times. The charge is JPY 3200 per person.
What are the check-in and check-out times at Park Hyatt Tokyo?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Park Hyatt Tokyo and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Park Hyatt Tokyo also has 2 bars and an indoor pool, as well as a sauna and a steam room.
Are there restaurants at or near Park Hyatt Tokyo?
Yes, there are 3 onsite restaurants, featuring French cuisine. Nearby restaurants include Zauo Fishing Restaurant (3-min walk), Manhattan Table (3-min walk), and New York Bar (4-min walk).
Does Park Hyatt Tokyo have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Park Hyatt Tokyo like?
Park Hyatt Tokyo is in Shinjuku, a short 8-minute walk from Tochomae Station and 19 minutes' walk from Shinjuku Gyoen National Garden. Travelers say this hotel is in a good location.

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.7/10

Staff & service

9.7/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing!!
3-night trip
Verified Hotels.com guest review

6/10 Good

The hotel was very quiet due to corona not many guests in house. The check in staff tried to sell me an extra 10 sq meters room for extra? Why not just upgrade as it would be a plus for me wanting to come back again..
Lindsay, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Number ONE best Hotel in Tokyo ! !
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

An amazing hotel experience! Impeccable service from start to finish, comfortable room with breathtaking view of Tokyo, delicious cocktails at the New York Bar. Totally worth it!
1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review