Choose dates to view prices

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

Exterior
Outdoor pool
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Standard Room | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Overview of Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

3.5 star property
3.5-star aparthotel with outdoor pool, near Menil Collection

7.2/10 Good

1,074 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
2712 Southwest Fwy, Houston, TX, 77098

Room options

About this area

What's nearby

  • In Greenway Plaza-Upper Kirby
  • Rice University - 28 min walk
  • Westheimer Rd - 2 min drive
  • MD Anderson Cancer Center - 13 min drive
  • NRG Park - 12 min drive
  • NRG Stadium - 15 min drive
  • Houston Zoo - 13 min drive
  • Toyota Center - 15 min drive
  • George R. Brown Convention Center - 13 min drive
  • Minute Maid Park - 16 min drive
  • Downtown Aquarium - 16 min drive

Getting around

  • Houston William Hobby Airport (HOU) - 27 min drive
  • Houston, TX (EFD-Ellington Field) - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 38 min drive
  • Houston Station - 16 min drive
  • Free local area shuttle

Restaurants

  • Twin Peaks Restaurant - 5 min walk
  • Ruggles Black - 6 min walk
  • Kiran's - 6 min walk
  • Houston's - 6 min walk
  • Lupe Tortilla - 6 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

At Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel, you'll be within a 15-minute drive of Rice University and George R. Brown Convention Center. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A 24-hour health club and a snack bar/deli are other highlights, and apartments offer nice touches such as comfy beds with premium bedding. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Travel in the New Normal (US Travel - USA)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in available
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Property amenities

Pool/Spa

  • Outdoor Pool

Internet

  • Free WiFi

Parking and transport

  • Secured covered self parking on site (USD 25.00 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle up to 3 miles
  • Car not required

Restaurants on site

  • 2712 Bistro & Bar

Food and drink

  • Fridge
  • Microwave
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 18.95 per person
  • 1 restaurant
  • 1 bar
  • Snack bar/deli
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Premium bedding
  • Tempur-Pedic mattress
  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Hairdryer
  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite service
  • TV in a common area

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • 11 meeting rooms
  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 75 per pet per stay
  • Welcoming dogs only

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • In the city centre

Things to do

  • 24-hour health club

Safety features

  • Security system
  • Smoke detector

General

  • 354 rooms
  • 18 floors
  • Recycling
  • Connecting/adjoining rooms avaliable

Special features

Dining

2712 Bistro & Bar – This bar serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 18.95 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Covered self-parking costs USD 25.00 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Travel in the New Normal (US Travel - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a smoke detector and a security system on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Frequently asked questions

Does Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel?
Yes, dogs are welcome. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel?
Yes. Self-parking costs USD 25.00 per day.
What are the check-in and check-out times at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and contactless social distancing and check-out are available.
What is there to do at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel and nearby?
Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel has an outdoor pool and a 24-hour health club.
Are there restaurants at or near Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel?
Yes, there's an on-site restaurant, 2712 Bistro & Bar. Nearby restaurants include Twin Peaks Restaurant (5-min walk), Ruggles Black (6-min walk) and Kiran's (6-min walk).
What's the area around Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel like?
Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel is in Greenway Plaza-Upper Kirby, a short 19-minute walk from Westheimer Rd and 7 minutes' walk from Richmond Avenue. Travellers say that this aparthotel is in a good location.

Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.9/10

Amenities

6.8/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Johnny, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

jose, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Gisselle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good price but understand the situation.
Hotel under remodeling but our room was redone. Very clean and appeared freshly painted and new carpet. Had to replace TV as reception was not good. Replaced with same size TV although other rooms had larger TVs. Didn’t utilize breakfast but was made to order and looked delicious. Desk Clerk at check in was especially nice. Not so much another desk clerk when I asked for addtl towels since we were 4 in the room but only 3 sets.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a good experience. It was our First time staying at this hotel but I'll definitely be back. 🙂
Andrew, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

saira, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Last min stay.
Hotel was quiet and close to shopping. Only downside is elevator in parking garage was not working so you have to carry luggage up and down steps. I booked last minute due to a mishap and they got me in.
Danielle, 3-night trip
Verified Hotels.com guest review

4/10 Fair

A lot of things not working or under construction
The hotel still has construction going on, as well as only 1-2 elevators really working and then they charge you for full parking but the elevator is broken so you have to walk all the way down to get inside. They mentioned to drop off bags at front but nobody was at the front desk to help with that so I do not understand charging full price for a service that is not fully operational.
Marcus, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Douglas, 2-night business trip
Verified Hotels.com guest review